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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of use and intuitive nature of the application. Many people are impressed with the high quality of the generated images and videos, often noting the realistic results and the speed of the creation process. Consumers frequently mention the excellent performance of the AI and its ability to produce accurate and beautiful content. However, some customers also noted recent changes regarding content restrictions, particularly concerning NSFW content, which has led to dissatisfaction among a minority of users. A few other people also felt that the "professional mode" did not meet their expectations for quality, and some experienced issues with the AI not accurately following prompts, leading to wasted credits.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising its ease of use, intuitive interface, and... See more

Product

Customers consistently note positive experiences with the product, praising its good performance,... See more

Application

People report positive experiences with the app, praising its ability to create AI videos and images without... See more

Artificial intelligence

Reviewers express satisfaction with artificial intelligence tools, highlighting their effectiveness for... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality video and image generation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more

Company replied

Rated 4 out of 5 stars

Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.

Company replied

Rated 4 out of 5 stars

I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more

Company replied

Rated 4 out of 5 stars

When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?

Company replied


Company details

  1. Software Company
  2. Video Editing Service

Written by the company

Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Sometimes you don't get what you want

Sometimes you don't get what you want, but the restriction free is great

April 10, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

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Rated 2 out of 5 stars

Doesn't understand English too well

Doesn't understand English too well. Sometimes it does what you want, the other 10 times it just says it can't do what you want. Less I than A.

April 16, 2025
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai

Have a good day

Rated 5 out of 5 stars

it made my vide and thats it no gliches

it made my vide and thats it no gliches

April 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

What an amazing experience.

What an amazing experience.

April 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

wery usefull

April 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

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Rated 5 out of 5 stars

Good I guess

Good I guess

February 2, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

fantastic

fantastic! make my work very easy! my purpose is only ,ake videos for family and closer friends.

April 8, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 4 out of 5 stars

the truth!!!

April 7, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!

Rated 3 out of 5 stars

PolloAI Was Once Great But Now Is A Dud

PolloAI was great. Totally the best for creating graphic horror images and the creations came out looking over the top. Then for God knows what reason they started restricting everything . The site became wimpy. I gave the site three stars based on how they used to be and how I hope they may still go back to. Right now I can say they are good to use if you have the free plan. Not worth paying for the premium plans though.

April 6, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

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Rated 2 out of 5 stars

PG now.

Used to be awesome but from March its gone snowflake PG rated

April 7, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai

Have a good day

Rated 5 out of 5 stars

Outstanding!

It was great for generating AI images and videos. The software really helped me bring my ideas to life.

April 6, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

Love it

Love it, great platform

April 1, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 1 out of 5 stars

VERY DISSAPOINTING. I WOULD NOT PAY FOR THIS SERVICE.

I ASKED YOUR AI TIO GENERATE A VIDEO WITH DETAIL THAT I TYPED IN TO CREATE A 15 VIDEO. I GOT ONE LINE FOR 3 SECONDS. IF YOU ARE GOING TO ALLOW PEOPLE TO TRY, YOU BETTER HAVE YOUR SHIT TOGETHER. MY FIRST EXPERIENCE WITH THIS COMPANY WAS VERY BAD AND A WASTE OF MY TIME. DO NOT BUY THIS SERVICE. TERRIBLE.

April 5, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.

Additionally, please note that entering a video length of 15 seconds in the prompt will not have any effect; you need to check the button to generate the video with the desired length.

Here is the support contact E-mail address support@pollo.ai

Have a good day

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Rated 5 out of 5 stars

It's fast and accurate

It's fast and accurate

April 5, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

Great ai app

April 4, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

At the moment, I used the basic version

I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary,

April 4, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

I try many ai site but i just can say…

I try many ai site but i just can say this one is really great. I use it to make some small shot to use it with real footage. Good results

April 1, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

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Rated 3 out of 5 stars

Fun at first, until they get more strict with ideas

I was having fun at first making my own personal ideas, but now the restrictions are becoming too strict. I wish they were more flexible like they were before.

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

bestbest the apk

April 2, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 1 out of 5 stars

was great at first but ever since 2…

was great at first but ever since 2 updates ago it wont generate a damn thing no matter what i try to make.

April 2, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai

Have a good day

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