Low-stake filter Thu 15:57 started failing when support wanted a round ID after 16 minutes that casino history never showed. KYC status made one payment page feel like a support loop while the payout... See more
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Monday night, £210 Paysafecard withdrawal — the cashier at Fri 8:45 moved my payout from processing to manual check with no note. Lobby notice made the casino status feel like guesswork while chat kep... See more
The account message centre is messy One message says my account is verified, another says documents are still under review, and the cashier blocks withdrawals anyway I asked which status is... See more
Went back once, Session reminder: date filter showed no payouts through hotel Wi-Fi on tablet while cashier showed pending. Lobby notice pushed the issue back to the account page on ticket #1290
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after work I opened cashier thu 16:43
after work I opened cashier thu 16:43; the cashier after 19 minutes moved my payout from failed to paid with no note. Transaction log turned the payout question into a support loop after another refresh.
Chat closed while typing.
Adam answered my KYC question with…
Adam answered my KYC question with instructions for a different page
During lunch
During lunch, Casino profile showed verified, cashier behaved like I was not verified brilliant..
Went back once
Went back once, Session reminder: date filter showed no payouts through hotel Wi-Fi on tablet while cashier showed pending. Lobby notice pushed the issue back to the account page on ticket #1290
Login codes arrived out of order while…
Login codes arrived out of order while making dinner. Somehow, Face ID worked once then asked for email again. boring account functions should just work. I would not have cared if the site had shown one honest status
After login
After login, Revolut cashout screen showed it clearly: the cashier after request #73876 moved my payout from manual check to processing with no note. Casino page hid the failed payment note during my short break
Search found Fire Joker
Search found Fire Joker, but the provider filter removed it from the same results screen. I thought I had misread it until I tried on laptop
That was the point where it began getting irritating
Withdrawal request went out the same…
Withdrawal request went out the same day and landed a day or so later. Hard to tell if that’s the casino or the bank, either way it was pretty middle of the road.
I caught it because Bonus balance on…
I caught it because Bonus balance on small phone screen because Dead or Alive moved wagering by 5% after 14 minutes after the promo implied more. Casino page pushed the issue back to the account page right after money moved.
ticket #26783 started the issue
ticket #26783 started the issue: the agent after case 96811 asked for screenshots already attached to the ticket. Casino page contradicted the email after I checked contact form.
Search found Fire Joker
Search found Fire Joker, but the provider filter removed it from the same results page.
I thought I had misread it until I tried on laptop. That is where the irritation started for me.
late Saturday I noticed mobile and…
late Saturday I noticed mobile and desktop showed different cashier layouts. I checked again later and the page still showed the same thing.
The session reminder popped up late
The session reminder popped up late, then froze over the slot. I could hear the game sound in the background but the button would not close. Had to refresh, then the round was missing from history for about ten minutes. Small session turned into a support ticket
Cashback note Sat 13:23 got messy when…
Cashback note Sat 13:23 got messy when wagering jumped after case 34102 once the bonus was active screen. Bonus screen contradicted the email after 21 minutes. 😐
The withdrawal page states pending…
The withdrawal page states pending review, the email states awaiting documents, and the support chat stated it had already passed verification. 3 Different states for one withdrawal in one afternoon.
Withdrawal request just vanished
I provided the same issue through the…
I provided the same issue through the contact form. Then the response clarified password resets instead of the payout. I would rather wait longer and get one accurate reply. All I was trying to do was resolve a minor account problem STILL pending.
not ideal
not ideal: Cashier accepted the request, then hid the withdrawal tab on mobile brilliant..
I only used a small amount
I only used a small amount, yet the history page stopped loading. The account area did not provide any useful context.
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