Poly & Bark Reviews 118

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting that items like sofas, nightstands, and chairs are stunning, comfortable, and built to last. Many consumers appreciate the excellent value, finding the prices reasonable for the superior quality received. The ordering process is frequently described as easy and seamless, with many people highlighting the fast and efficient delivery service, often noting that items arrived in perfect condition and were well-packaged. However, some customers also noted issues with delivery, including rescheduled appointments and unexpected fees. A few people expressed dissatisfaction with the comfort of certain items, such as flattened couch cushions, despite the aesthetic appeal. Additionally, some reviewers mentioned challenges with product availability, particularly when trying to match existing items, and a few customers also raised concerns regarding the handling of feedback on the company's website.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the beautiful craftsmanship,... See more

Quality

Users describe positive interactions with quality, consistently praising the craftsmanship and durability of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the reasonable and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

We ordered the Nimes Sofa in distressed green velvet, and it is stunning. The curves and fabric give it a luxurious, vintage-meets-modern feel that instantly elevates the room. The fixed cushions are... See more

Rated 5 out of 5 stars

The sofa is crazy, not only does it look no crumbs, but it’s actually mad comfy dogg. To top it off, the local delivery company was acting crazier than a baby mamma, one call to P&B and they Karen’d... See more

Rated 5 out of 5 stars

We purchased 3 sofas from Poly & Bark: the Napa 72" Apartment Sofa in Midnight Blue, Nolita Sofa in Nightfall Blue, and Lucerne Left-Facing Sectional with Extra-Wide Chaise in Distressed Green Vel... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ After an extensive search for the perfect nightstands, I finally found the Cura Nightstands from Poly & Bark, and I couldn’t be happier. I wanted something made entirely of wood that looke... See more


Company details

  1. Home & Garden

Written by the company

"At Poly & Bark, we have designed a better furniture and home decor buying experience. Better quality materials, beautiful designs, a responsive and helpful customer care team, fast & free shipping, and a 100-day risk-free trial in your home.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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Replied to 60% of negative reviews

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Rated 5 out of 5 stars

3 Sofas

We purchased 3 sofas from Poly & Bark: the Napa 72" Apartment Sofa in Midnight Blue, Nolita Sofa in Nightfall Blue, and Lucerne Left-Facing Sectional with Extra-Wide Chaise in Distressed Green Velvet.

All three arrived on time and well packed. Assembly was easy; basically screwing on the legs. All three are comfortable to sit on, are excellent quality, and look great. The Lucerne is on the firm side which we like, since the previous couch had cheap cushions and no support. My favorite of the three is the Nolita.

It was a bit of a risk purchasing three pieces of furniture without having seen them in person, but it paid off. We couldn't be happier with the purchase.

August 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Love my leather sectional

The sectional couch I ordered from them was great! Customer service was super helpful in holding my delivery until my house was ready, and actual delivery and set up was super easy. I do recommend just paying for the material removal though, bc it's a big box! Overall very satisfied with my purchase so far.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Black sofa

My second purchase with P&B and very happy with sofa. Delivery was fairly quick and easy. The black sofa is beautiful and sleek. Highly recommend!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cura Nightstands checked all the boxes for me

⭐️⭐️⭐️⭐️⭐️
After an extensive search for the perfect nightstands, I finally found the Cura Nightstands from Poly & Bark, and I couldn’t be happier. I wanted something made entirely of wood that looked beautiful and was built to last — these checked all the boxes. The quality and craftsmanship are excellent, and they look fantastic in our bedroom. Highly recommend!

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

The entire experience was excellent

The entire experience was excellent! Why?
1. When I had questions prior to my purchase customer service really knew their product.
2. I financed thru Bread, and it was easy to connect my purchase to the website.
3. Delivered on time and very professional.
4. I love my leather furniture! High quality, no weird smells, and the design is made for lounging.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Napa 88.5 sofa and matching ottoman

I purchased the Napa 88.5 sofa and matching ottoman for my daughter’s Brooklyn apartment. I have never made such a purchase sight unseen. Her entry to apartment was tight and this was the one sofa I could find that would fit and had the design she was looking for. I’m so happy to report she was thrilled with everything from the design, size, color and comfort. I’d like to mention the delivery service was fantastic too. They were extremely communicative. Poly and Bark rep even followed up to make sure everything was going smoothly.
I just recently had the opportunity to visit my daughter and absolutely love the sofa and ottoman. Beyond my expectations!!!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best value for leather sofas.

When you first consider a sofa from Poly and Bark and the relative dollar cost you first think, “…I don’t know…” but after sitting on it for just a few minutes you will be willing to pay significantly more for any of their products! First the shipping: the couch was packaged in basically a tank to insure a damage free delivery. The assembly was a non-issue. Bolt the feet, and two sections that simply lock into place. And the leather! It’s super high quality stuff; like the finest leather jacket you ever hope to own! It’s comfortable, it’s firm. Thanks to my wife I already slept on it one night ;)
I’ve seen and sat on leather sofas for more money from high end stores, brands. You can pay more, definitely, but not find a better value.

August 14, 2025
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Rated 5 out of 5 stars

Exactly as described!

The on line description and photos were spot on. The order and delivery were quick and easy. My ottoman is just as expected, just what I wanted!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Sofa king satisfied

The sofa is crazy, not only does it look no crumbs, but it’s actually mad comfy dogg. To top it off, the local delivery company was acting crazier than a baby mamma, one call to P&B and they Karen’d the delivery company into acting right, straight glazing a G to get the sofa delivered. 10/10 would bug again

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

The couch was worth the wait

The couch was worth the wait. Excellent craftmanship, and an extremely reasonable price. The Poly&Bark team were patient and responsive with all my questions from dimensions to delivery

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful sofa and chair!

The two items I ordered are beautiful, and seem to be of good quality. The prices were very reasonable!
The shipping took a few weeks, but I was made aware that it would take that long. There was great communication by the shipping company and the items were carefully handled and placed in my home. Across the board, this was a great experience!

September 9, 2025
Unprompted review
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