Polybush Reviews 

188
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting they significantly improve vehicle handling and are often more durable than original parts. Many people found the products easy to install, with some appreciating the helpful installation videos and straightforward fitting process. The company's service is frequently highlighted for being excellent, with customers experiencing quick and efficient delivery. Reviewers also appreciate the ease of ordering, noting the website is user-friendly and helps in finding the correct products.

What people talk about most

Product

Customers had positive experiences with product, frequently praising its good quality, precise fit, and ease... See more

Quality

People report positive experiences with quality, consistently describing products as good, awesome, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick and fast delivery times.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent quality and helpful... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and the quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. The product I brought was out of stock at the time of despatch. I was contacted quickly and offered for some to be made and cured over the weekend. Due to needing this product by a... See more

Company replied


Company details

  1. Auto Parts Manufacturer
  2. Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(188)

95 reviews in the last 12 months

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Rated 4 out of 5 stars

Ordering parts

The chat line was very useful when ordering parts for a classic car. Shame not all the parts were available.

February 3, 2025
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Reply from Polybush

Thank you for the review.

Rated 3 out of 5 stars

I got the new bushes quickly but the…

I got the new bushes quickly but the real problem was that the bushes I fitted about two years ago had worn out and failed the MOT after less than 6000 miles!! Hardly what polybush claims in the advertisement.

January 13, 2025
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Reply from Polybush

Hi John, We'll email you directly to resolve your problem.

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Rated 4 out of 5 stars

Great ride, hard install

The bushes have resulted in a great ride, firmer than OEM but still keeping the comfort.
Only complaint is the main bushes are just a bit oversized meaning they’re a nightmare to put in. The arms need heating rather than loads of washing liquids and a push as suggested. The garages have commented this has been the case with all the sets received recently

January 8, 2025
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Reply from Polybush

Hi Mike, some of the bushes are oversized as they have a bonded tube. These bushes are designed to be pressed in (you can use a vice). We do this so that the material twists as the arm moves rather than the tube twisting in the material.

This gives you a longer service life and reduces excess squeaking etc.

We do not advise heating as this could well burn the bushing, leading to increased bushing wear & alignment changes.

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Rated 5 out of 5 stars

Great Company

Staff really helpful when trying to find the correct item. And facilitating me collecting the items rather than posting. Bought for numerous vehicles of mine. And will continue to.

December 4, 2024
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Reply from Polybush

Thank you Robert!

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Rated 5 out of 5 stars

The product arrived quickly and most…

The product arrived quickly and most importantly fixed my issue. The rattle from the rear springs has disappeared. I am so happy as it was very annoying.

November 7, 2024
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Reply from Polybush

Brilliant! Thanks for the review.

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Rated 4 out of 5 stars

This is more a rating for after sales…

This is more a rating for after sales service after the price for an incorrectly listed part was quickly refunded, I have bought from Polybush in the past and probably will again so this experience hasn’t put me off.

October 25, 2024
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Reply from Polybush

Thanks for your review, we're sorry things didn't go quite as planned, we have amended the site so this won't happen again.

Rated 5 out of 5 stars

Fiesta bushes

This is the second lot I've out on my car now done over 200k much better than standard bushes

October 17, 2024
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Reply from Polybush

Fantastic! We're glad you like them.

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