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Company details

  1. Courier and Delivery Service
  2. Logistics Service

Written by the company

Pony Express UK is your premier choice for Same Day Courier & Delivery Services, specializing in On Board Courier solutions. Our commitment is to ensure your urgent items are delivered swiftly and reliably, no matter where they need to go. With a reputation for excellence, we pride ourselves on being the best delivery system known. Our Same Day Courier service guarantees rapid delivery of your parcels, documents, and packages within the UK, providing peace of mind and unmatched convenience. Whether it's a last-minute delivery or a critical shipment, our team is ready to meet your needs with efficiency and professionalism. For international deliveries, our On Board Courier service offers a unique, hands-on approach. Our couriers personally accompany your items from pickup to drop-off, ensuring the highest level of security and expedited delivery times. This bespoke service is ideal for high-value or sensitive shipments that require extra care and attention. At Pony Express UK, we understand the importance of timely deliveries in today's fast-paced world. Our dedicated team works tirelessly to provide reliable, swift, and secure delivery services worldwide. Trust us to handle your urgent delivery needs with the utmost care and professionalism. Choose Pony Express UK for unparalleled courier services.


Contact info

2.1

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Still stealing from its drivers

Still stealing from its drivers. Two more taken on at DPD Roche (St Austell) left because they didn't get paid. Dangerous vans on the road and making profits from stealing drivers wages. Threats and lies. Avoid at all costs

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves! Withholding wages!

Thieves!! Stay well away from this company! They deliver as DPD and John who's the Director from London is nothing short of a thief. He has his driver's working from first thing in the morning until late at night. His own people who he uses as self employed so he can scam them and when they leave not pay them hundreds sometimes thousands of pounds whilst he lines his own pockets. DPD at St Austell are well aware of his antics and theft against workers yet they allow this fraudulent man and company to keep working on their behalf. A complaint will be following to DPD and I will post updates until he pays the wages that are owed. Disgusting! AVOID AVOID AVOID!!

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

They changed the cost for a transport…

They changed the cost for a transport to 80% higher as first agreed and paid,as I did not agreed they cancelled the order an promised to refund. Original payment made via PayPal, they did not want to refund via Paypal and asked for my IBAN....in the end they after two months never returned the amount paid. I do not recommend this company.
On June 4, 2024 they wrote that they never had me as a customer, I can state the payment and also a payment made for another transport previously....strongly I do not recommend this company !!!!!!!!!!

December 1, 2023
Unprompted review
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Reply from Pony Express

We have never had this customer.

Show reviews in all languages. (11 reviews)

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