Poodle and Blonde Reviews 

Speedy service! Gorgeous fabric! Soooo happy with my purchase ❤️

The order arrived yesterday morning, but the delivery guy wanted 209 euros to clear the customs cost l refuse and sent back the order as l was never told there would be a charge and especially not such exorbitant amount. Did your company not filled a custom form and how could it be so high?l don't object to paying a small amount under 50 euros but if this matter cannot be solved, l would appreciate to receive a refund of my purchase. So disappointing! Yours sincerely

I ordered wallpaper but there was a delay but P & B refunded me the full price and still sent the wallpaper! Very good customer service and very cool wallpaper. Thanks!!!

Amazing fabric, arrived swiftly. My cafe curtains look fantastic!

Great service once again. The quality of the fabric made for a really fun Roman Blind.,Go Pink Cowgirls!

Loved the products - wallpaper samples. Will be ordering some wallpaper soon

Over a month waiting for my lamp. No lamp still.

Such fabulous wallpaper. It arrived promptly and is great quality. The depth of the colours is amazing too.I am extremely satisfied with it !

Website was easy to use, simple transaction and fabric arrived writhing 2 weeks well packaged.

The customer service was top notch from the start. The paper was requested quicker than the suggested time frame and they pulled out all the stops to help me.

When the paper arrived it looked even more stunning in real life. Paperer said it was a dream to hang, and it looks amazing.

Will be using Poodle & Blond again for sure.

Excellent customer service! P&B provided expertise on paint colours to compliment their wallpaper ranges and going the extra mile with suggestions on a range of different'looks' which I found super helpful. 10 out of 10!!

Fabulous independent company, always really helpful and fast with comms and despatch. Really special and unique products that work in any style of room. #futurevintage for the win!

Never received product, emailed 4 times to ask what's going on with it. No reply each time. Going to have to take it up with my bank.

Fabric arrived faulty and yet to receive replacement fabric.

I wish I didn't have to leave this review and I hope that when/if we receive the new fabric I can come back and change this to a positive review but you've asked me to write a review so here honest feedback.

There seems to be a real lack of communication and it's been over a month since I got in touch to say how disappointed I was the fabric looks faulty (colour should be orange and it's brown). I gave them the benefit of the doubt that it was perhaps my fault as I had ordered Eco velvet and was comparing it to a cotton velvet sample so maybe there were discrepancies. However, on the website the two material choices are shown with the exact same colourings. The trade department implied that the issue was the sample comparison and tried to brush it under the carpet but I asked for a Eco sample to compare myself. The sample arrived and the colours are the same as the Cotton option and how it looks on the website. So the fabric I received was 100% faulty and not colour corrected. By this point a kind lady from customer service had finally got in touch and was apologetic about the delayed response as well as the issue of the fabric and said they would reprint the order immediately, which I was very pleased about. I understand that an issue like this will have caused a lot of stress and headaches for several people, especially the printing mill, so I was willing to be patient for the issue to be resolved. However it's now been over a month and I still haven't received the new fabric. I was told over a week ago they would be in touch to collect the faulty fabric and deliver the new roll, yet I've still not heard anything. Usually when someone has said they're disappointed with a faulty product, the replacement is prioritised and dealt with promptly. Like I say, I understand it's not ideal for Poodle and Blonde to have to sort but it's extremely disappointing and taints the thought of future orders from them which is the saddest thing as when the product is good it's really good!