Pooh Corner Reviews 6

Dear Pooh Corner Team,

I’m writing to share my disappointment following our visit today, which turned out to be a frustrating and disheartening experience for both myself and my family—especially my child, who had been excited for this outing tied to cherished childhood memories.

Despite some hesitation about visiting on a bank holiday, we checked your website beforehand and saw that you were open until 4:00 PM. To be certain, I attempted to call on five separate occasions between 11:00 AM and 1:00 PM, but received no answer.

We made the journey—over an hour long—and arrived just before 3:00 PM. Based on the signs displayed around the premises, we expected to be able to order food until 45 minutes before closing and teas or pastries up to 30 minutes before closing. By those standards, we were well within time.

However, we were surprised and disappointed to find the restaurant already closed. We asked the staff in the café, only to be met with a rude and unhelpful attitude. When I pointed out the timings clearly listed, the staff member passively dismissed our concerns and simply stated that because it was busy, “there’s nothing we can do.”

What was most frustrating is that, despite the claim of being busy, most of the tables were empty. It was clear that a simple tea or pastry could have easily been prepared—but staff appeared more interested in winding down early than serving customers. Frankly, it felt like a case of laziness and a lack of customer care.

After returning home, we also noticed price discrepancies on your website, adding to the sense that guests are being misinformed across the board.

This visit was something we had looked forward to for a long time, and we left feeling let down and dismissed. Based on this experience, I would not recommend Pooh Corner to others, and I hope you seriously reflect on how service and communication can be improved going forward.

I’m writing to share our disappointment following a visit today. We arrived well before your advertised closing time, expecting to enjoy some tea and pastries as clearly stated on your signs. However, we were told the café was closed.

When we politely questioned this, the staff member we spoke to was rude and dismissive. Despite there being several empty tables and more than enough time left, we were told nothing could be done because it was “too busy.” It came across as staff simply not wanting to serve us rather than being genuinely unable to.

This visit was something we’d looked forward to, and the poor attitude from staff really let the experience down. Unfortunately, we left disappointed and wouldn’t recommend visiting based on how we were treated.

A delightful find …. wonderfully welcoming and scrumptious food. A real treasure with the museum & little shop attached … and an added bonus, you could purchase a map to find your way to “ thee” place to play Pooh sticks & hunt out where certain names characters lived - so pleased I found d Piglets home! Wonderfully under commercialised, all quintessentially British - a real find …. loved it!

What an Absolute Find..!! Quintessentially English, Fabulous …. I almost expected Pooh to pop out of a nook at any moment..!!
The Food, Service and Welcome were second to none, can’t recommend enough. We’ll be back soon..

Date (06/02/2023) My mum & I had Such a lovely time the place itself is gorgeous we sat outside and it was lovely plus the food was absolutely delicious. the atmosphere is so warm and friendly which comes from both the owners and staff with special credit to the owners they were amazing, and such lovely, friendly and welcoming people they took time to have conversations and talk about the history of the building and author A.A. Milnes life they also took time to show us on a map of where everything is in the surrounding area. The first thing the owner said after we had said it was our first visit was “don’t worry you are looked after here” which instantly made me feel at ease this continued throughout the visit definitely worth going again and again everything was perfection

Recently bought a necklace of Winnie the Pooh holding a balloon, exceptionally good quality, looks amazing and the jewellery box it arrived in was Pooh related, so I didn’t need to wrap it. (For the lady of the house (also known as the trousers wearer) Will definitely be ordering from them again.