God oplevelse
Hurtig levering og produkter, der levede helt op til forventningerne. Der handler jeg meget gerne igen.
July 31, 2025
Unprompted review
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Kan varmt anbefales!
Super hurtig levering og vældig fin vare, der desværre ikke passede. Retur er gået gnidningsfrit, og ikke mindst hurtigt. Handler der gerne igen!
November 7, 2023
Unprompted review
Uenighed om returnering/reklamation
Efter sammensmeltning af Hanfalke og Poppelshop oplevede jeg at de ændrede mening ift returnering af vare.
Havde købt et tæppe fra Kas Kopenhagen, som fnulrede alt for meget. Efter dialog med Hanfalke i Januar blev vi enige om at returnere tæppet og få penge retur. Vi pakkede det ned igen og returnerede pakken i Marts, hvorefter vi fik pakken retur med besked om at adressen ikke eksisterede mere, da Poppel-shop havde overtaget forretningen.
Da jeg kontaktede Poppel-shop fik jeg af vide, at de ikke ville godkende returneringen og at vi derfor ikke kunne sende tæppet retur. Ærgerligt, når vi ikke har interesse i at bruge tæppet pga problemet.
May 3, 2023
Unprompted review
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