poppyandpeonies.com Reviews 

Buyers Beware!
I am here to warn about business practice versus the product itself. I am off work with a cold/flu (RN here) and decided to shop online and purchase a Christmas gift. I placed the order and not 2 hours later I received a marketing email about their Black Friday sale starting 3 days after my purchase-25% OFF site wide!!!!! Their business practice is to give a store credit with the discounted amount if the time frame is within 7 days-seems fair enough if that is how they do it-brings you back for more purchases----except for the month of NOVEMBER! I contacted the company and was informed of this-buried in the FAQ-so I sent an email back asking for the rationale for that rule before I cast judgement-radio silence...we will see if I receive anything back at all. As a business owner myself I find this disrespectful. Word of mouth is key to businesses. I can't think of anything that makes this seem reasonable but am open to hearing and learning.
I did ask for an explanation in a courteous way. We all work hard for our money and to have the exact item 25% off 3 days after purchasing seems like a bad business practice. If you can't explain it then maybe you should question why its a company policy.

0 stars if I could!

I realised once I'd ordered a £57 bag that there was a £20 delivery charge

I felt this was excessive so tried to cancel, I was emailed back to say it had already been processed...what after 2 minutes

Frauds...do not buy from this company!!

I loved my purchase of the cross body bag but I only had the bag 1 year and the zipper broke and they will do nothing about it and say they only stand by their products 90 days. I think this is pretty sad and a product such as this, should last much longer. Very disappointed in there customer service.

Rude and useless customer service! I called because I had reached out several times regarding the unauthorized charge out of my account after I had ordered from their company. They denied the charge and refused to assist me. It was very obvious it was them. I did contact my bank which also verified they helped themself to my account. I had to create a fraud case against them. warning do not buy from them!

If you an international customer do not purchase items from this company unless you want to pay ridiculous custom charges. The company lied and mislead customers to pay additional custom charges on top of shipping costs and edited their webpage when it was highlighted. Really poor customer service, takes no accountability for their error, bag quality is rubbish, Avoid at all cost, complete disappointment !!!!