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Company details

  1. Photo Printing Service

Information provided by various external sources

Online store for unique posters and prints


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Got the wrong poster first but…

Got the wrong poster first but contacted them and they were very helpful with quick response time and very sweet. Super customer service, fast shipping and beautiful motive. Very pleased with my poster. Good quality! Will order again, once I find something new I like 🙏🏻❤️

May 29, 2021
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Reply from Poppy Posters

Thank you Tove, great that you´re pleased!
You´re more than welcome back!
Best, Moa

Rated 1 out of 5 stars

The posters arrived after 3 days and bad customer service

The posters arrived after 3 days. I got no text, no email and there was no change on the page regarding the delivery. I got them after contacting customer support, who are real and friendly people which i appreciated. But with the rather higher price, there should be no problems with the delivery.

edit : After i posted this review, they contacted me and asked me to change it. In that communication, they were providing false information. The "customer service" was rude and dishonest and had no basic customer service skills, it was rather kids playing up a startup.

edit to the answer: the delivery was NOT within 3 days, it was over 3 days and only after I have contacted you. Please stop stating incorrect information and that is how you can start with basic customer service.

and i am ok with posting the emails i got from Sara, so you can see how bad it looks ?

November 14, 2020
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Reply from Poppy Posters

HI Anna! Terribly sorry you feel this way. I know customer support only wanted to see how they could satisfy you better and were cordially asking if your review wasn't a bit too negative since delivery was within the time promised. Please let us know if we can make it up to you in any way.
Best, Moa

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Rated 5 out of 5 stars

Amazing pictures& service

Amazing pictures, great frames and mats and excellent service. I ordered something by accident and customer service spotted it and helped. Can only recommend.

September 30, 2019
Unprompted review
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Reply from Poppy Posters

Thank you Janina, we´re delighted to receive such a great first ever review in the UK! Many thanks!

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