POPSEWING® Reviews 

773
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional leather quality, beautiful craftsmanship, and the fun, highly engaging process of assembling their own custom bags and accessories. Many people also deeply appreciate the prompt and professional customer support, clear video instructions, and remarkably secure packaging that ensures all items arrive safely in pristine condition. However, some reviewers were not happy with occasional delivery delays, missing components, or unexpected product defects. A few consumers additionally experienced frustrating customer service interactions regarding the difficulty of obtaining refunds or satisfactory resolutions for these specific problems.

What people talk about most

Quality

Customers had positive experiences with quality, expressing great satisfaction with the high-grade materials... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had so much fun making this bag! There were no problems with shipping, customer support responded quickly to a question I had, and the video instructions were easy to follow. I enjoyed learning a ne... See more

Rated 5 out of 5 stars

I love the fact that I can make my own bag and it's high quality. They all look stunning, feel phenomenal and smell like leather (I think that's the best part). The colors are vibrant, the instructio... See more

Rated 5 out of 5 stars

The two items that I bought were well made and the stitching was strong and even … very similar to the seams on luxury leather purses and handbags. The colors that I selected were perfect matches to t... See more

Rated 5 out of 5 stars

This is my third order with Pop Sewing for beginner level diy bags. I have not yet started any of the three bags in this order - cannot wait though - am really excited. Am always checking the site... See more


Company details

  1. Bag Shop

Written by the company

POPSEWING™ offers high quality DIY bag, purse kits and handicrafts, helps you sew exquisite, handmade, leather tote, backpack, shoulder, crossbody bags, purse at home. We believe in continuous innovation and evolving to meet modern customer expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

773 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(773)

305 reviews in the last 12 months

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Rated 5 out of 5 stars

I am absolutely delighted

I am absolutely delighted! The bag looks exactly like an authentic Hermès—it is genuine leather, smells like leather, the quality is stunning, and the stitching is excellent. The Customer Service team on WhatsApp answered all my questions instantly. I will definitely be ordering again, and I highly recommend them. I just want to say thank you!

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful Bags

I purchased two bags and both were absolutely beautiful. They were packed great and so well protected. Communication was excellent. I would not to hesitate to purchase from them.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

It’s fun when attendants at a Coach…

It’s fun when attendants at a Coach store say “why would you need another bag when you have that one?!” Or, when I go to orchestra hall, “is that bag what I think it is?

It all started when I purchased two micro charms. I then decided that having the real size was great fun!

May 29, 2026
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Rated 5 out of 5 stars

This is my third time ordering from…

This is my third time ordering from Popsewing. I love there are so many designs to choose from. The quality of the materials are great and had no issue putting them together. The sewing kit they provided is everything I needed to finish the project. All the instruction videos are clear and easy to follow from start to finish. I have recommended Popsewing to many friends and family. I will definitely order more in the future.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible craftsmanship!

Incredible craftsmanship!! So beautiful in person and it is genuinely perfect! I've shown all of my friends and now they all want their own!!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought several bags from…

I have bought several bags from Popsewing. The bags are fabulous, high quality and hold their shape and condition. Everyone thinks they are authentic Hermes bags. I have gifted 6 of the bags I purchased and the recipients have raved about their quality. I know there are other vendors who sell duplicate bags, but no one gives the customer service that Popsewing does. I highly recommend.

May 19, 2026
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Rated 5 out of 5 stars

This is my fifth purchase from…

This is my fifth purchase from Popsewing. Due to my bag being hand sewn for me, my order took a bit longer than usual but that was to be expected. Their quality is very good for the price. Packaging is so protective of the bag. They also threw in a gift for me which I really was appreciative of.

April 7, 2026
Rated 5 out of 5 stars

Popsewing exceeded my expectations

Popsewing exceeded my expectations! Something about sewing your own bag felt so rewarding and fulfilling! Putting loving, mindful intentions into every stitch. It is so satisfying to see the bag some come together and I got done faster than I expected! You don't have to have prior sewing skills to make this bag, and it's will still be really fun to make! By the time you are done with the bag you feel a greater connection to it than a bag that's already made. By the time I got done sewing this bag, I felt a sense of pride and I personally felt like it is now a forever friend that supports me everywhere I go!
Quality of the leather is soft and very easy to work with, they give you more than enough thread incase you need it! The metal hardware is good quality as well. The follow along video that comes along with your kit purchase was so easy to follow and very helpful! About a 2-3 week wait time for delivery from the time of purchase which was totally fine. I was so happy with my purchase that I purchased another bag kit in a different color!

May 8, 2026
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Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company, all bags and accessories are great quality and the leathers are easy to work with. Customer service is excellent, very quick to respond and super helpful and polite. I have ordered and made a very wide selection of their DIY bags and they come with everything you need and easy to follow videos. The delivery is tracked so you know daily where your parcel is and the pre made bags exceed expectations : )

April 29, 2026
Unprompted review

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