Popsy Clothing Reviews 

6,812
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service, beautiful and quirky prints, and exceptionally comfortable fabrics that make them feel confident. Many people also highly appreciate the unique free clothing alteration service, which ensures a flattering, customized fit for various body shapes and personal preferences. Some reviewers were not happy with certain products, noting that specific items like tights stretched out quickly, lost their shape, or showed premature wear. A few consumers additionally mentioned occasional problems with overall product durability, such as defective backpack materials, alongside frustrating delays during the return and exchange process.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items are well-made,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the clothing is well made, comfortable, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that parcels consistently arrive... See more

Order

People report positive experiences with order, highlighting the quick delivery and straightforward website... See more

Service

Consumers find service to be exceptionally positive, praising the professional approach and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied

Rated 5 out of 5 stars

I bought Betsie, a cotton sleeveless dress for my holiday. However, when the weather changed, I decided I would be better off wearing it rather than leaving it in the suitcase. I got quite e few comp... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Dress Store
  6. Gift Shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,812)

1,045 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, easy to deal with, very good quality product. I had to return it because the length did not suit me, the return was easy and refund was promptly processed. I'll definitely order from Popsy again!

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Anne 💗
Thank you very much for your great review 💗 We really appreciate your feedback & very much look forward to you shopping with us in the future 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Brilliant service

Brilliant service fast delivery and alteration excellent

March 5, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Christine 💗
Thank you very much for your great review & feedback 💗
We're delighted to hear how much you love our products & our alterations service 💗
We really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Great as usual

March 5, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Helen 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted you're happy with your recent Popsy purchase💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

10/10 very pleased!

Ordered my first dress from Popsy and love it! I got a lot of compliments on the print at work, it fits very comfortably and it has pockets! Received it when expected, no complaints there either. Basically looked exactly like the pictures on the site - planning to order more often!

March 12, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Anne 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your first purchase from us 💗
We very much look forward to you shopping with us in the future 💗 Thank you,
Popsy x

Rated 5 out of 5 stars

Really easy to order from the live

Really easy to order from the live. Say what I want, they send me a link to pay. No faffing about

March 11, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Maxine 💗
Thank you very much for your wonderful review 💗 We really appreciate it & are thrilled you love your recent purchases from us 💗
Thank you for your valuable feedback too...we love to hear you're enjoying shopping with us during Sunday's Live 'Sneak Peek' edit 💗
Thank you so much 💗
Popsy x

Rated 5 out of 5 stars

Amazing range of clothes!

Such an amazing range of clothes, so many gorgeous prints to choose from. The price is reasonable and dispatch is always fast.
Popsy clothes are so comfortable to wear, I especially love the pockets. They wash like a dream. Best money I've ever spent.

January 10, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi CAF 💗
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you're happy with your recent purchase 💗
Thank you too for your valuable feedback...it means so much 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Happy customer

I love the blanket and notebook which I bought for presents. I am living in my green dungarees - they are so comfortable!

March 10, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi D 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your recent purchases from us💗
Thank you too for gift-shopping with us...it really means a lot 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

I love Popsy Clothing

I love Popsy Clothing. The styles, quality and fit are perfect for me. I’ve been so pleased and impressed with the dresses I’ve purchased. The service is also excellent and delivery was quick. Website is easy to navigate and ordering is straightforward and easy. I will be purchasing more products and would definitely recommend Popsy Clothing.

March 3, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Beatrice 💗
Thank you very much for your wonderful review & feedback 💗
We really appreciate it & are thrilled you love your new Popsy dresses 💗
Thank you also for your recommendation...we very much look forward to you shopping with us in the future 💗
Popsy x

Rated 5 out of 5 stars

I'm a regular Popsy customer and own…

I'm a regular Popsy customer and own several beautiful dresses.
The quality and fabrics are always amazing, fast postage and well packaged.
Love love LOVE Popsy and I'm sure you will too 🖤

March 3, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Alicia 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your recent purchases & our amazing designs 💗
Thank you so much...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Absolutely beautiful items

Absolutely beautiful items. The dresses have been made great and made me feel amazing when I was wearing them.

Delivery was very quick and the package was beautiful. Everything is well thought of and they definitely put their customers first. Lots of different shapes and sizes, different patterns as well as plain, dress length and sleeve length can be altered which is an amazing service to have too. I don't think I'd go anywhere else now for dresses. Look forward to placing another order soon

March 2, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Nichola 💗
Thank you very much for your wonderful review 💗 We really appreciate it & are thrilled you love your recent purchases from us 💗
Thank you too for your valuable feedback...it means so much 💗
Popsy x

Rated 5 out of 5 stars

I’ve got a few of your dresses now

I’ve got a few of your dresses now. I love the style choice of fabric and smart casual just perfect

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi E 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dress 💗
Thank you 💗
Popsy x

Rated 3 out of 5 stars

Shop Pay not available for purchases less than £50

As always , wonderful clothes.
My experience at checkout this time was frustrating, the banner showing my item (£49) was eligible for Shop Pay in 4 instalments was misleading . After checking out and looking into why it wasn't available, it seems that there is a minimum spend of £50 to be eligible for Shop Pay.

March 10, 2026
Rated 5 out of 5 stars

Beautiful quality fabric and very comfy…

Beautiful quality fabric and very comfy to wear. I get lots of comments while wearing. Def recommend

March 3, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sharon 💗
Thank you very much for your wonderful review & feedback 💗
We really appreciate it & are thrilled you love your recent Popsy purchases 💗
Thank you also for your recommendation...we very much look forward to you shopping with us in the future 💗
Popsy x

Rated 5 out of 5 stars

Clothes that give you confidence

I love this brand. This time it was a dress and trousers that have been exactly what I needed and I feel totally confident in them.

March 2, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted you love your new Popsy dress & trousers 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Very impressed

Very impressed. Fist time purchase. Pleased with quality of dress and fabric exactly as pictured. Very flattering. Will order again.

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Susan 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your first purchase from us 💗
We very much look forward to you shopping with us in the future 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Excellent Quality

Excellent Quality
A gift for my wife
Totally thrilled with the Wendie Dress

Which by the way is her 22nd Popsy dress
She loves them

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Andrew ✨️
Thank you very much for your review ✨️
We're delighted to hear you're pleased with your recent purchase & that your wife love her new dress ✨️
Thank you so much for gift-shopping with us...it really means a lot ✨️
Popsy x

Rated 1 out of 5 stars

puckered side seams

Unfortunately both side seams on the dress were very puckered and therefore the dress did not hang properly.
I am surprised this dress passed quality control.
I have had this problem before and was advised by Customer Service to steam the seams myself! Needless to say I did NOT steam a brand new dress and sent it back.
I have done the same again and waiting for a refund.

March 23, 2026
Rated 5 out of 5 stars

Always a quick delivery and the top I…

Always a quick delivery and the top I bought this time was fantastic. Never had a bad experience buying from here.

March 2, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Kerry 💗
Thank you for your great review 💗 We really appreciate it & are delighted that you love your new Popsy top 💗
Thank you for your valuable feedback...it really means a lot 💗
Popsy x

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