Porch Pirates Mystery Boxes Reviews 

276
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the friendly customer support team for offering prompt assistance and helpful updates regarding their purchases. Many buyers also highlight that the contents inside the packages offered good value and brought excitement to their families. They often mention that discovering the hidden treasures inside creates an entertaining and fun experience. Some reviewers were not happy with the poor quality of the items inside, reporting broken, used, or completely useless things. However, a small portion of people felt deeply frustrated by significant delivery delays and long wait times for orders to ship.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers were deeply... See more

Order

Reviewers have mixed feelings and conflicting experiences regarding their order process. Many customers... See more

Delivery service

Clients share ambiguous opinions on delivery_service, with many reviewers reporting extreme delays,... See more

Customer service

Customers had ambiguous experiences with customer_service, reflecting a stark division in satisfaction. Many... See more

Quality

Users consistently describe deep disappointment and negative experiences regarding the poor quality of the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It would be nice if we were able to give our preferences and you can match it up to our likes and dislikes better. Surprise us with things that we would actually use.

Rated 4 out of 5 stars

I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were... See more

Rated 4 out of 5 stars

I contacted the company due to delayed shipping. They had gotten their website back up and running so they were backed up. I was only trying to hold them to the actual delivery date as we were going o... See more

Rated 5 out of 5 stars

I greatly appreciated all the help as well as follow up emails and facebook messages from Katie regarding my order. I am looking forward to receiving it and seeing what treasures are in my mystery box... See more


Company details

  1. Novelty Store

Written by the company

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

276 reviews

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Replied to 9% of negative reviews

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3.5

All reviews

(276)

248 reviews in the last 12 months

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Rated 1 out of 5 stars

Box delivered damage. Others were barely half full.

Countless emails have gone unanswered. What are my boxes?What's delivered damaged and opened. When I called, they said to send documentation, which I did. It has been nearly two weeks, and I have yet to hear from them. Despite multiple attempts to reach out.

It did open my other boxes. Finally this week, which were mostly just junk in each box was barely half full?

Severely disappointed.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exciting mystery boxes!

Exciting getting the mystery boxes! Got the rainbow taped ones, 2 of them, right after they came out. I WON a Michael Kors purse!! Can't wait to order them again!

June 3, 2026
Unprompted review
Rated 3 out of 5 stars

the first 2 boxes i ordered were…

the first 2 boxes i ordered were wonderful... I loved them. so ordered again and was very dissapointed second time Alot of broken items and items missing parts or pieces. With the first two i would say best mystery boxes I ever ordered But after the last two I ave to take that back.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

I really wish I could leave less than…

I really wish I could leave less than one star this was the worst experience of my life I can't believe I spent $100 on the box that ended up going into the dumpster more than half of the packages were already opened and not complete, missing parts on almost everything in the box, one of the packages was a sand beach game of some sort that was wet and repacked like that, I have never been so disappointed in my whole life, that was $100 lesson I learned never again

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

This is the biggest pile of crap I ever…

This is the biggest pile of crap I ever bought! I paid 60 bucks for a box of complete junk! Total rip off, this sucks so hard!

June 9, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Hey Jessica! We're sorry you didn't like your box, it looks like you've been in touch with our support team leading up to your box's arrival. As per our return policy, you can ship your box back to us for a full refund or a replacement box. Please email your box's unique serial number to support@porchpirates.us and we will open your return ticket!

-Austin

Rated 1 out of 5 stars

I was so excited to receive my porch…

I was so excited to receive my porch pirates mystery box but I was extremely disappointed. I've watched others open theirs and they looked pretty good. 80% was in plastic bags and several were broken (medallion, craft punch, wooden sign (actually in many pieces), even the phone case) and others were a few screws, washers, and other miscellaneous hardware. There were only 3 items I could keep or give away. I was happy when I seen a set of earbuds, but when I looked them up they were from Walmart for $9.99. unfortunately I had to throw away almost all but 3 items because they were worth absolutely nothing and nobody wanted any of them. It was so bad that I will not even give porch pirates another chance. Sorry

June 8, 2026
Unprompted review
Rated 3 out of 5 stars

I love surprises...really love them

I love surprises...really love them. I was super excited to get my box until I opened it. Broken pants hangers, happy birthday gift bag, paper tablecloth and an metal junction box cover. I mean I understand not every box is going to have all amazing items, but broken hangers really!? When I added the box to my cart I got a little box that said I qualified for free shipp..shipping... did I get free shipping..NO. There was a few things that were cute but not sure it was enough to order again

June 4, 2026
Unprompted review
Rated 2 out of 5 stars

I received two boxes

I received two boxes. Most of the stuff was opened. Perfume had spilt all over. I will not be able to sell most of what was in the two boxes. I may just have gotten an unlucky draw.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Wasn’t very much in the 3 boxes I…

Wasn’t very much in the 3 boxes I bought and the value was from temu or dollar store. Nothing worth more than $20 . Honestly even if it was worth $20. Very cheap things in the boxes. Sorry to be so brutal honest. But I bought 3 boxes so you would think one out of 3 boxes I’d got something worth at least $50 . Was not there. Hopefully you read reviews and make things better. Good luck

May 27, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve purchased two boxes so far and was…

I’ve purchased two boxes so far and was impressed by the value and quality of the items. My first box cost $69.99 and included about $286 worth of merchandise. Everything was useful and easy to resell. I also had an address issue, and customer support resolved it quickly. Great service overall I’ll definitely be ordering again.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately much worse than I…

Unfortunately much worse than I anticipated. Ordered a skincare and beauty box with clearly used items. Also ordered a traditional mystery box with blue tape and received several empty bags and opened items. The smell of some was strong and unpleasant. Literally a box of amazon returns that people did not want due to poor quality. Very expensive for terrible items.

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

1 star. Save your money.

I paid over $30 for the Scallywag Mystery Box after seeing the Switch 2 promotion. What I received: a 1:24 scale Ford Bronco with a wheel snapped off, a pack of painting pads for a tool I don't own, an HDMI cable, a package of men's Medium underwear, and soap dispenser heads with no bottles. No bottles. Just the heads.

The Bronco arrived damaged. I repaired it with super glue. The whole box would retail for maybe $15 to $20 if you bought this stuff on Temu, which is almost certainly where it came from.

The "1 in 72 boxes contains a Nintendo Switch 2" framing exists to make you feel like you're playing a game with real odds. You are not. You are paying premium prices for warehouse liquidation and shelf-pull junk dressed up as a fun experience. The randomness is the product. The contents are an afterthought.

I won't be ordering again and I'd strongly encourage anyone reading this to think carefully before handing over $50 for a box of items someone else didn't want.

May 29, 2026
Unprompted review

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