Porta Delivery Reviews 

1,027
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and efficient service, noting the ease of their overall experience. Many appreciate the prompt and reliable delivery, often receiving timely updates on their shipments. People frequently commend the staff and drivers for being pleasant, helpful, and professional. The pricing is also highlighted as fair and competitive. Reviewers frequently mention the clear communication provided, contributing to a stress-free process from booking to delivery. The company is often recommended for its ability to handle various needs, transporting items with care, and many users express their intention to use the service again due to consistently high quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the wonderful service from... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, efficient,... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the drivers and teams for... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

People report positive experiences with user experience, consistently describing it as simple, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more

Rated 5 out of 5 stars

I was very happy with the service and steady feedback with this company. A very nice courier with clean smart van and fair price I particularly liked the way the site deals with detailing the ite... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,027)

637 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and efficient

Booking process was smooth and easy. Communications were clear and the team moving my items were very efficient and the main person friendly and helpful

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Motorcycle collection and delivery

Very easy to use website, contact via several methods like email WhatsApp etc along every step , can't fault it , I had a motorcycle picked up and because of the weight the website said it would take two people but I emailed them and they confirmed it doesn't as the bike rolls etc so that was the only "issue" not really an issue though, the bike was in Scotland, I'm in south Cheshire, my time and the distance to what it cost me was just a bit of a no brainer as it would have taken me about 13 to 14 hours at least round trip , bike was picked up Friday night , delivered Monday morning absolutely no issues, very happy 😁

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication, speedy and trustworthy

I needed to return a mattress to an online retailer. Porta Delivery were great. They communicated with me efficiently from start to finish and arrived exactly when they said they would, so I was not waiting around all day. They documented their pick up and delivery with photographs and sent me updated photos. All very appreciated. Great service. I was really impressed.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

The booking was straightforward

The booking was straightforward. There were no hidden costs. Items delivered promptly as promised. Delivery was very smooth. Drivers were very polite. I will definitely use this service again

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great convenient and responsive- def use again

I was really pleased with Porta- they responded really quickly, gave a good price, and kept in touch. Even when they informed me the chosen driver couldn’t do the job anymore - and to be honest I was worried- they provided another driver super quick with no issues. The driver and helper were great- polite, effective and careful. And… hi est as I was about to give them the balance of the payment! Thank you will definitely use Porta again!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Stress-free bicycle transportation

Very practical approach to transporting a bicycle ~ no specific requirement to package the bike ( although I did pop a bit of protection on the frame and pedals ) and I felt the price was reasonable, given that they collected from me the next day, and delivered to my customer the day after.
Very good customer service too… continuous updates via text and email.
Well done 👍🏼
Will definitely use again.
Thank you 🙏🏼

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend!

The website was so easy to use to get a quote and my item was collected within a couple of hours of booking and delivered the same day. Also great price. Highly recommend!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, efficiency and service! The website was easy to use, and the driver was extremely helpful.

July 4, 2026
Rated 5 out of 5 stars

Such a surprisingly great service

Such a surprisingly great service, prices using other services were ridiculous and unaffordable. This easy to book collection of an ebay item. Booked a removal van (can choose one/two man, if need item delivered set day or bit cheaper over 7-14 days). Was competitive, great communication from my delivery man Gavin, no issues. Definitely will use again.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

The driver was really nice

The driver was really nice, communicated well and there was no stress in the process. I had a 6 seater table delivered from over 4 hours away, it was just 1 courier, someone helped load on the pick up and I helped unload on the delivery and it worked really well.

July 4, 2026
Rated 5 out of 5 stars

Highly recommend

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89 including tracking and insurance. Darren the driver was very pleasant and kept us informed of the timings from the day before.
We will definitely use these guys again and I highly recommend them. Thanks a lot!

July 12, 2026
Unprompted review

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