PortfolioPilot Reviews 

51
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I canceled my subscription. I have been waiting for months to get my refund. Have gotten nothing but the run around. Company refuses to send me a physical check that I requested since they cant se... See more

Rated 5 out of 5 stars

Recently learned about this AI financial advisor. I have very bad experiences with human financial advisors. My 1st one put 30% of my portfolio in tech against my wishes 2 months before the dot-com cr... See more

Company replied

Rated 4 out of 5 stars

It’s the most useful tracker and advisor tool I’ve ever used but it needs some refinement. Specifically, a dedicated mobile site/app. Also it can be a tad difficult to find certain advice and data due... See more

Rated 1 out of 5 stars

DANGER! I signed up for the 7-day trial. I cancelled within that period. After several emails I even received a confirmation that I would not be charged. Alas, they have now charged me in each... See more

Company replied

Company details

  1. Financial Planner

Written by the company

Your personal AI Financial Advisor. Get smarter asset tracking, 360° portfolio analysis, and hyper-personalized recommendations guided by our Economic Insights Engine. (Views expressed on Trustpilot are the contributors' own and are not endorsed by Global Predictions in any way)


Contact info

3.2

Average

TrustScore 3 out of 5

51 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(51)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

A great start that will benefit from further refinement

I love the platform’s intent; it fills a huge vacuum in the industry. However, the interface and ease of use need further refinement for the platform to fulfill its potential. Excited to see how things evolve.

July 31, 2025
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Reply from PortfolioPilot

Thank you so much for the review! We're very focused on trying to improve the interface right now, any chance you'd send us some direct notes to support@portfoliopilot.com about where you got stuck? We'd really like to hear from you and figure out what would make it a 5/5 experience. Thanks.

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Rated 5 out of 5 stars

Looking for investment advice and…

Looking for investment advice and understanding how whole trading system works. Tried many forums, portfoliopilot does a great job explaining it. I am pretty comfortable with every tool website offers.

July 21, 2025
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Reply from PortfolioPilot

Thank you so much, please let us know if there's anything we can do to make PortfolioPilot even better!

Rated 1 out of 5 stars

Bad advice all dressed up as AI

I have found this service to be severely lacking. The investment suggestions have been terrible - -instant money losers like GNR and STRIPS have cost me multiple thousands of dollars. It suggested buying RING after the run up and before a small correction. It suggests I buy 156,000 of Zoom, which i frankly can't believe is the best stock idea right now.

Even the portfolio analysis is off. For one thing, it doesn't correctly track my AVUV fund as small cap. That's a no brainer that points to other basic issues under the hood.

The YouTube's on how to get the most out of Portfolio Pilot are similarly weak. I had hopes for this product, but they have not been borne out.

May 20, 2025
Unprompted review
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Reply from PortfolioPilot

Hello, so sorry to hear that! We prioritize giving good investment advice over anything else. As always, the investment advice is personalized to your account, your preferences, your current portfolio/net worth - as PortfolioPilot tries to optimize your Portfolio Score across risk preference, risk-adjusted returns, and downside protection.
I'd like to get on a call to get to the heart of this and fix any issues you see. Could you please reach out to support@portfoliopilot.com to help us help you fix these issues?
Also, FYI here are the latest batch of product walkthrough videos: https://www.youtube.com/playlist?list=PLHfgew86AyY-T36oO1FjwzDX0TfwoEVwG (are those more to your liking?)
Thank you,
- Alex

Rated 2 out of 5 stars

Even with direct access to my Vanguard…

Even with direct access to my Vanguard account, portfolio pilot cannot see the individual investments in my account, and classifies everything as cash, making all of the financial recommendations useless to me

May 18, 2025
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Reply from PortfolioPilot

Sorry to see this! We have contacted our account connection partner on your behalf to fix this problem and should be able to get back to you soon with a fix. Thank you for the feedback.

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Rated 5 out of 5 stars

No Brainer

No brainer of a partner to assist with managing your portfolio.

What a human usually charges 1.00% of your AUM. You can have similar (dare I say better ) help from an unbiased AI partner.

April 4, 2025
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Reply from PortfolioPilot

Amazing, thank you for the support and feedback!

Rated 4 out of 5 stars

Love it because it helps me with tough…

Love it because it helps me with tough market problems and it’s nice knowing my real net worth

July 22, 2024
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Reply from PortfolioPilot

Thank you! Let us know how we can earn a 5 star review, we're constantly trying to improve the product :)

Rated 5 out of 5 stars

Good, I hope they continue to improve.

I'm giving this 5 stars because I think it's the future and these guys have made an admirable attempt at creating an AI augmented portfolio management solution. I appreciate the analytics and visibility into my portfolio, as well as the occasional recommendation based on my activity. Though I'm giving it five stars (for being innovative, forward thinking and for maintaining a robust free usage tier), I think a lot can be improved. Recommendations are often disconnected from investment themes in the portfolio, and, last I checked, the AI search and market summaries weren't actionable quality. I hope they'll continue to get better.

March 27, 2025
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Reply from PortfolioPilot

Thank you so much! Every Monday evening is a new release, so we're moving quick and constantly trying to improve everything - including the recommendations and market insights. Have you set the Recommendations preferences? (you can set a number of preferences to further personalize your recommendations). I'll reach out to see if that improves the recs for you or if there's something else we can do to make it better!

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Rated 2 out of 5 stars

the forcest of the yearly retorn is…

the forcest of the yearly retorn is not reasenebal and i lookt like on the simbel ysg qqq and more it does not mach plain logic and like the simbel ysg wont grow 7% becoes it grew the last year 50% with olmost no reson. and you say that the qqq will grow 6% i saw that your forcast is not on a track that was tro in the hitory

March 22, 2025
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Reply from PortfolioPilot

Hi Shmuel, thanks for the review. However, I'm not quite sure what the issue you see is. Are you saying that you think QQQ is going to grow by 50% this year?

Rated 4 out of 5 stars

So far so good

So far so good, I'm still learning the finance terminology, but I'm slowly getting the hang of it. I keep running into a few problems but I think it's me, not the software.

March 12, 2025
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Reply from PortfolioPilot

Thank you very much, Joey! Please reach out to support@portfoliopilot.com if we can answer any other questions for you - we're constantly trying to make the product easier to use :)

Rated 3 out of 5 stars

More context around recommendations

Importing accounts was not smooth. Had to delete and reconnect accounts several times to get it to work. System did not initially recognize several Fortune 500 ticker symbols. Getting portfolio recommendations is slow (system thinks for a long time).

I like the idea and would see value, but not sure I would use it due to the slowness of the system.

Recommendations could use some context - I like how Grok3 gives the play by play of what it is thinking and how it comes to it's conclusions. I recommend incorporating some of that in the recommendations. Instead of just recommending one ETF, maybe tell the story of others that were considered and why they weren't chosen.

March 3, 2025
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Reply from PortfolioPilot

Hi Chris,
Thanks for leaving a review and providing so much feedback! We went through a server migration this weekend and so unfortunately its possible you got caught in that move - very sorry. Everything should be very quick now and work as you might expect. Account connection should be quick, portfolio recommendations should generate in less than 20 sec. As for recommendations context, did you click on "View details" on each investing advice card? It'll show an entire page of information justifying its recommendation choice (including impact on the rest of your portfolio, expected returns, tax impact, downside protection, info about the fund/stock, etc).
Happy to chat, just reach out to support@portfoliopilot.com with follow up questions or to organize a live call. Thanks :)

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Rated 2 out of 5 stars

I don't know anything about your app it…

I don't know anything about your app it came up and I watched a video and clicked on it for a second

February 26, 2025
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Reply from PortfolioPilot

Hi Tyler,
Thanks for reviewing, is there anything we can to improve the experience for you? We're constantly trying to improve the experience and want to make it genuinely useful for all.

Rated 4 out of 5 stars

It’s the most useful tracker and…

It’s the most useful tracker and advisor tool I’ve ever used but it needs some refinement. Specifically, a dedicated mobile site/app. Also it can be a tad difficult to find certain advice and data due to how it’s presented. It could use a little consolidation and simplification. Otherwise, there’s nothing out there that comes even close to what this platform does.

February 26, 2025
Rated 5 out of 5 stars

Real financial advice

Awesome to have the AI give me actual suggestions on what to do next - I like being able to update the amounts in the financial advice

January 30, 2025
Rated 3 out of 5 stars

User friendly, optimistic, jury is out. . .

Some of the overall portfolio recommendations are at odds with individual portfolio recommendations. Additionally, the values for the linked accounts don't sync as accurately after the initial upload.

Time will tell if the recommendations are effective. But, I have a more balanced, risk adjusted portfolio - so, I'm hopeful.

January 18, 2025
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Rated 3 out of 5 stars

The concept is fabulous

The concept is fabulous. The time to run an iteration is too long. Reminds me of the days of dial up. Could be much much faster.

Then, if the portfolio actually worked as intended is another question I can’t answer yet.

January 10, 2025
Unprompted review
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Reply from PortfolioPilot

Thanks for the feedback! We've actually spent hundreds of hours over the last two months rebuilding parts of our stack to improve the performance (it was very slow before, yes). Hopefully you'll get us another shot!

Rated 3 out of 5 stars

The interface is too busy

The interface is too busy. Basic stocks are not listed. Corning (GLW) and DNP Select Income is not available. Both have been around for 20+ years.

I like the idea, but the execution needs work.

December 24, 2024
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Reply from PortfolioPilot

Thanks for posting a review! Though I just checked and both GLW and DNP are available (we track over 50,000 securities across public companies, ETFs, mutual funds, and crypto). Please let us know at support@portfoliopilot.com if there's a specific issue that we can debug for you - we're keen to get this resolved. Thanks!

Rated 3 out of 5 stars

Although customer support is…

Although customer support is responsive, the answers do not address the root causes of my issues. For example still unresolved., difficulties connecting to financial institutions, how to delete sub account from brokerage portfolio….. leaning towards not subscribing after free trial period.

December 7, 2024
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Reply from PortfolioPilot

Hi Robert,
Thanks for sharing - we're working with our connection partner on the one issue (should be resolved in the next week), and on the sub account we've asked some follow up questions to figure out the exact feature request so that we can implement it as needed. We've also offered you a one-month extension of your free trial to help make the transition easier - trying to help make this an amazing product for you and everyone else!

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