PortraitGift.com Reviews 

635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the incredible quality of the portraits, noting that the final canvas pictures and digital copies are beautifully detailed and look like real paintings. People love the smooth ordering process, which allows them to easily preview everything and make quick adjustments until the artwork is completely right. Some reviewers were not happy with technical glitches during the ordering process, mentioning that previews failed to generate or emails bounced back. A few other people also felt that certain digital files or prints were difficult to use because of sizing issues or cropped details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning artwork, realistic... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the realistic edits and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to navigate,... See more

Order

Users describe positive interactions with order, highlighting a smooth website experience and fast delivery.... See more

Service

Consumers find service to be a delight, expressing great appreciation for the wonderful job and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received the digital copy I purchased and approved, but I didn’t realize her face looked like she had a stroke! I requested that her face be changed to reflect her beautiful smile and without ques... See more

Rated 5 out of 5 stars

Great finish product with excellent communications throughout. Multiple emailed chances to review progress along the way and make any changes if need be. I wasn't sure because I first saw this ad on F... See more

Rated 5 out of 5 stars

I loved the portrait we received but I especially appreciated customer service. The mail carrier at one of the transfer locations said the box was empty amd there was nothing to deliver. Well portra... See more

Rated 5 out of 5 stars

Well with a lot of things on internet I wasn't sure, however the result and process was very smooth. The portrait is great. I did one of my wife and I roughly around the time we got engaged and it tur... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(635)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I saw this site online

I saw this site online. Hmm... On a lark, I visited & ended up buying.
Quick & easy service; quick delivery time.
A definite 5-out-of-5 rating!

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Head sizes out of proportion

The proof showed balance of sizes between the two people. What I received had the female's head in a larger proportion, which didn't match the proof. When I contacted the company about it, I was told that I didn't request any editing, which I did, and that they only received approval and closed the inquiry. Again, the portrait proof size proportions are different than the actual portrait. A small female does not have a head bigger than a 6'3" man.

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

Primary shipping woes

There was a definite lack of response when trying to inquire about an order. The portrait finally arrived late on an evening destroyed. The extremely flimsy frame(3/4” cove) along with very poor packaging contributed to the problem. There was a good response to the problem and the replacement arrived in good time and condition. It was wrapped in plastic and shipped in a much more substantial container. I have mixed feelings about using Portraitgift again.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Love the final product

Love the final product. We didn't have a great photo of us together, so I tried this out. I purchased the canvas picture - well worth the extra - and it's going up on the wall. The artist's edits were perfect. My only complaint is the repetitive marketing emails received during the process. Happy with the end result and recommend!

April 29, 2026
Unprompted review
Rated 2 out of 5 stars

No Preview on Website

Went to web site two times. Both times my preview was not generated. I waited 20 minutes one time and 25 minutes the second time. Not sure how anyone can order if they con't see the product.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

50th Wedding Anniversary pictures.

My husband wanted us to get a picture for our 50th anniversary. I said lets do something fun. I found your site and played around with a few pictures and I found the western pictures, sent our pictures. All I can say is wow. We loved them. I have more ideas for our grandkids. Thank you. Well done.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this

I absolutely love this. I use it all the time. I have quite a collection. I have done family members and given them gifts for Christmas. Some have laughed in a good way, and others are stunned to see themselves. And when I ask for changes, the artist always makes it right.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Bought two canvases for family at…

Bought two canvases for family at Christmas one of my brother, Wife and little boy as Vikings. And bought one for my mother for her late partner of angel one.
They were absolutely amazing! How do you recommend you’re giving it a go guys.
You won’t be sorry as they are so true to life

December 25, 2025
Unprompted review

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