PortraitGift.com Reviews 

635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the incredible quality of the portraits, noting that the final canvas pictures and digital copies are beautifully detailed and look like real paintings. People love the smooth ordering process, which allows them to easily preview everything and make quick adjustments until the artwork is completely right. Some reviewers were not happy with technical glitches during the ordering process, mentioning that previews failed to generate or emails bounced back. A few other people also felt that certain digital files or prints were difficult to use because of sizing issues or cropped details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning artwork, realistic... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the realistic edits and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to navigate,... See more

Order

Users describe positive interactions with order, highlighting a smooth website experience and fast delivery.... See more

Service

Consumers find service to be a delight, expressing great appreciation for the wonderful job and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received the digital copy I purchased and approved, but I didn’t realize her face looked like she had a stroke! I requested that her face be changed to reflect her beautiful smile and without ques... See more

Rated 5 out of 5 stars

Great finish product with excellent communications throughout. Multiple emailed chances to review progress along the way and make any changes if need be. I wasn't sure because I first saw this ad on F... See more

Rated 5 out of 5 stars

I loved the portrait we received but I especially appreciated customer service. The mail carrier at one of the transfer locations said the box was empty amd there was nothing to deliver. Well portra... See more

Rated 5 out of 5 stars

Well with a lot of things on internet I wasn't sure, however the result and process was very smooth. The portrait is great. I did one of my wife and I roughly around the time we got engaged and it tur... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(635)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Hat and boots cut off in picture and I can't frame it.

I really like the picture, but when it was cut, the hat and boots were cut off. I was disappointed. I can't even frame the picture. I feel it was a waste of my time and money. If the business could redo the portrait without cutting off the hat and boots, I would accept that.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

This company is legit. They get back to you right away and make any adjustments you need. I sent them a picture of my wedding ring and they put it perfectly on my finger. Quick delivery too. I highly recommend!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Most of all I want to say that my portrait id Beautiful.We absolutely Love it. I enjoyed and appreciated my experience with the patrons at PortraitGift. they were in touch on a regular basis to ensure I was happy and kept me posted on the progression of my work of art. I rate their service as a 10. Thank You my portrait sits proudly on our wall and admired by all

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience!

My experience was simple. There were easy-to-follow questions and allowances for comment used to create the desired effects of the portraits. The recreations were actually better than the original portrait submitted.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

BEST IDEA EVER

The people follow your directions and concerns. They respond to your questions and emails right away. They work with you on the details. You can change anything in the photo to make it perfect. They continually check in to make sure the final product is exactly what you want.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

This is my third purchase

This is my third purchase, The finished products are always great, but it's the customer service, the willingness to revise and tweak to make each portrait perfect that makes this a great company to work with. Thank you!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous -the portrait and free AI video are stunning, especially as I recently lost my husband and was never able to capture a loving photo. Now I have it and a video. Fast service and reasonable price too.Highly recommend

July 26, 2026
Unprompted review

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