PortraitGift.com Reviews 

635
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the incredible quality of the portraits, noting that the final canvas pictures and digital copies are beautifully detailed and look like real paintings. People love the smooth ordering process, which allows them to easily preview everything and make quick adjustments until the artwork is completely right. Some reviewers were not happy with technical glitches during the ordering process, mentioning that previews failed to generate or emails bounced back. A few other people also felt that certain digital files or prints were difficult to use because of sizing issues or cropped details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning artwork, realistic... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the realistic edits and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to navigate,... See more

Order

Users describe positive interactions with order, highlighting a smooth website experience and fast delivery.... See more

Service

Consumers find service to be a delight, expressing great appreciation for the wonderful job and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received the digital copy I purchased and approved, but I didn’t realize her face looked like she had a stroke! I requested that her face be changed to reflect her beautiful smile and without ques... See more

Rated 5 out of 5 stars

Great finish product with excellent communications throughout. Multiple emailed chances to review progress along the way and make any changes if need be. I wasn't sure because I first saw this ad on F... See more

Rated 5 out of 5 stars

I loved the portrait we received but I especially appreciated customer service. The mail carrier at one of the transfer locations said the box was empty amd there was nothing to deliver. Well portra... See more

Rated 5 out of 5 stars

Well with a lot of things on internet I wasn't sure, however the result and process was very smooth. The portrait is great. I did one of my wife and I roughly around the time we got engaged and it tur... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(635)

457 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted something special for my…

I wanted something special for my daughter's anniversary with her boyfriend, I uploaded a few pictures and got two portraits to preview. The one I picked to be made came out so gorgeous, so true to their likeness, it did not look like ai or photoshop. Then I got a little animation of the portrait and it literally brought tears to my eyes!!!!! It is STUNNING!!! i am in love with it and I may order another to have for myself. thank you so much

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

So far, so good

So far, so good. I just submitted my order. I loved the preview they sent. I am anxious to receive my canvas. It will be a father's day gift for my husband.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fantasy Dreams!

Fun! It was exciting to see what the pictures would look like with different scenarios. These would make perfect gifts to anyone and for all kinds of celebrations! They make great keepsakes. I had so many to choose from that it was hard to make a choice! I know I just found a new place to get gifts for others and myself!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Likenesses and Beautiful Costumes!

Love the incredible digital photos you created of my girlfriend and I dressed in period costumes. The colors and detail are phenomenal and she loved seeing us as dashing romantic pirates! I’m still astounded as to how accurate our facial features, hair, eye color, etc. turned out … you guys are true digital artwork geniuses and we’ll treasure these superb portraits forever!

May 18, 2026
Unprompted review
Rated 2 out of 5 stars

Sadly they never responded to my emails…

Sadly they never responded to my emails about the 2 changes I asked for. So my end product wasn't what I wanted.
It was such a fun process and I knew in my future I would have been ordering a canvas. But now I've lost faith in the whole process. The digital item I got (would have been) awesome and was well done. Just not finished. So disappointed.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Portraitgift

Portraitgift. Com is a great company who does everything to please the customer. I have asked to make many changes to my Portraits until I was satisfied with the final product.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Their pics are BEAUTIFUL

Their pics are BEAUTIFUL! They also had their talented artists clean up areas of our portrait that I didnt think to ask them to clean up. AWESOME of them! Definitely recommend!

May 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look