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Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

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Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


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3.3

Average

TrustScore 3.5 out of 5

470 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not sure what happened to them

Not sure what happened to them. Vanished off the computer market after a merger. All the original staff who made the company good seemed to leave.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still next day) with one easy phone call to someone who obviously cares about what he does, that doesn't happen every day. Well done. Use this company!

March 11, 2024
Unprompted review
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Rated 5 out of 5 stars

PORTUS DIGITAL Thank You!

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any longer. Did the research, Portus Digital was the best deal I could find for my needs 3 year warranty very good price too.
Delivery & customer service were second to none, had slight issue, fixed remotely so no sending PC back. Almost forgot it is whisper quiet & very fast!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

When I needed a new computer

When I needed a new computer, I found myself dissatisfied with the service provided by the major players in the market. As a result, I decided to explore alternative options and came across Portus Computers, a British company that stood out for their three-year warranty and commitment to the environment. Little did I know, this would turn out to be the best decision I could have made.
Portus's Computers not only offers a top-notch warranty, but their commitment to sustainability is also evident in their business practices. As an environmentally conscious consumer, this was a significant factor in my decision-making process, and it was reassuring to know that I was supporting a company that shared my values.
Beyond this, the exceptional customer service at Portus's Computers truly set them apart. The staff were friendly, knowledgeable, and always willing to offer advice and guidance to ensure a smooth purchasing experience. From selecting the right product to post-purchase technical support, their team was there every step of the way.
Overall, choosing Portus's Computers for my new computer needs was a wise decision. Their warranty, environmental commitment, and outstanding customer service exceeded my expectations and made for a truly enjoyable and stress-free buying experience.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

All in One PC

The PC was delivered very quickly and arrived exactly as ordered. Setting it up was a smooth and easy process, which enabled me to get it up and running in just a few minutes. This was my first experience of Portus, but I'm definitely going to use them again in the future.

Thanks guys.

March 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Have yet to receive the computer yet

Have yet to receive the computer yet, but if the help I was given by the sales manager and customer services are anything to go by I have no doubt the computer will be up to scratch. If not, I’ll do another review.
Very impressive support from a British company

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

A New Year A New Computer

A New Year. A New Computer

"It's been a number of years since purchasing my last computer. It's been in constant use on an average of four/six hours a day and recently began showing serious worrying signs of fatigue. On the advice of my computer guru (I am not tech savvy so need a trusted guru), I decided to purchase a new model. I normally go for tried and tested well known providers, but was finding it difficult to know which model to go for. While looking around, the company PORTUS DIGITAL crossed my path. I was initially a bit wary given that it's a relatively new computer provider relatively recently coming on the scene, but after discussing coming across Portus with my guru, who took a look at what they had to offer, he gave his blessing to me taking a close look at what they might have available that might suite me. I phoned and spoke to their customer advisor Aaron. I am pleased to say Aaron proved extremely helpful and at no time, did he attempt to dazzle me with pressuring sales talk but happily spent time talking me through what I felt I needed. The upshot was that after chatting with Aaron, I went back to my guru and relayed what Portus were willing to offer me which he felt was a good deal. I then contacted Aaron again and agreed I would purchase a computer tailored to my specfic needs/requirements. I was pleased when he said that once I made my payment, my computer would be with me within two to three working days. True to his word, it was with me within two days and I have now been using it for almost a week. I have to say that to date I am very very pleased with my purchase and do not bel;ieve I could have got the same spec at such a good price anywhere else I love it and feel quite confident that with the three year parts and labour guarantee and free repairs pick up and return (which hopefully I will never need) I have been provided with a great deal. My thanks to Aaron for his patience, helpful advice and support. and thank you PORTUS DIGITAL for giving me such a good personal deal. "

January 28, 2023
Unprompted review
Rated 2 out of 5 stars

Have had the PC for one year now stuck…

Have had the PC for one year now stuck on blue screen. Cannot get it to reboot

December 19, 2022
Unprompted review
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Reply from Portus Digital

Hi there. Thank you for your feedback although any issues need to be directed to the support@portusdigital.com inbox where queries are dealt with within 24 hours. Since leaving this feedback Portus Digital contacted you and resolved your issue in an efficient and timely manner. You should now have your PC back in your possession in fully working condition. Kind regards, Portus D.

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Rated 5 out of 5 stars

Htc desire 20 pro

I purchased a HTC desire 20 pro mobile phone from Portus Digital early 2022. Subsequently within a couple of months the phone developed a fault within the camera. I reported the fault to the supplier, they assured me they would sort the the problem with either a repair or replacement. After returning the phone to a uk address, a replacement was received within the promised 2 week time frame. Very pleased with the outcome.

March 10, 2022
Unprompted review
Rated 3 out of 5 stars

Be Careful about regional limitations

Bought a Samsung Smart Watch especially so that I could use it for payments with Samsung Pay. Does not work as the watch could only be used for Samsung Pay in the United Arab Emirates. Spoke to Samsung UK who confirmed that the watch could not be modified.
Otherwise the price was good and the watch works fine for other apps.

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely Quiet PC

A very quiet pc. we are very pleased with our Portus pd B03 its fast, quiet and looks good and was very reasonably priced. would recommend

December 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Portus PD-B01 Desktop Computer

Ordered on the 26th of September delivered on the 27th. I am extremely happy with this computer. It is silent and very fast for a low-end computer and I love Windows 11 compared to Windows 10. I have recommended this company to a friend of mine, and he has just ordered the same one. The service from this company is second to none.

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Well this was my very first AIO

Well this was my very first AIO. I love it. It cuts down on my messy space. I now have more places to put stuff. lol I really wish I had done it before. I started with Windows 10 because I was comfortable with it. I changed to the recommended Windows 11. It was so easy to do. I never lost a thing. Recommended for all.

August 10, 2022
Unprompted review

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