Posh Virtual Receptionists Reviews 

198
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We didn't know much about answering services when The Counselor started her solo Estate Planning Law Practice. We shopped around and picked something reasonable. The feedback from clients and colleag... See more

Company replied

Rated 5 out of 5 stars

MJ at Posh was great. From initial consultation to setup of the reception service was seamless. MJ is professional and very, very competent. I am happy with Posh thus far and would recommend thei... See more

Company replied

Rated 5 out of 5 stars

Very professional answering service. We use Posh for all after hour calls & sometimes during normal business hours. All agents are easy to understand, professional & polite. Our callers have never had... See more

Company replied

Rated 5 out of 5 stars

I have used Posh Virtual Receptions for some time now. During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Po... See more

Company replied

Company details

  1. Business to Business Service
  2. Call Center
  3. Telecommunications Service Provider

Written by the company

We answer your calls, so you can answer what calls you. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.7

All reviews

(198)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The onboarding process was quick and…

The onboarding process was quick and Posh was able to setup our structure exactly how we wanted it. MJ Munoz was instrumental in getting us setup and was extremely responsive during the entire process. We look forward to a successful partnership where our clients have a great initial experience calling in!

April 15, 2025
Unprompted review
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Reply from Posh Virtual Receptionists

Thank you so much for your feedback! We’re glad to hear the onboarding process was smooth and that MJ was able to help get everything set up just the way you envisioned. We’re excited to be part of your team and look forward to creating great first impressions for your clients!

Rated 5 out of 5 stars

Best answering service I have worked…

Best answering service I have worked with in 30 years. I started my own real estate company that focuses on property management 8 years ago after years in "Corporate America." This company is outstanding. They act as another employee versus a standard answering service. I have found their employees are very nice and helpful with my clients, Residents and prospective Residents and their feedback from them has been great. It has taken a bit of time to iron out some details but their customer service responds almost immediately when I have a change or adjustment and they are always friendly. As a small business owner their fees initially seemed to high, but the value is amazing and well worth it.

April 13, 2025
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Reply from Posh Virtual Receptionists

Thank you so much for your kind words! We’re honored to support your business and truly appreciate the trust you’ve placed in our team. It’s great to hear that you have had a positive experience and we’re glad our service has brought real value to your company. We look forward to continuing to work with you and being part of your growth!

Rated 5 out of 5 stars

We are so incredibly grateful for the…

We are so incredibly grateful for the amazing team at POSH! From the very beginning, they have provided nothing but exceptional service for RG Wealth Management Group. Every call they handle for us is met with professionalism, warmth, and genuine care for our clients. The positive feedback we've received has been incredible, and it's a direct reflection of the amazing work POSH does day in and day out for us. Their support has allowed us to focus more on serving our clients, knowing that every call is being answered with the same level of care and attention we pride ourselves on. We truly could not be happier and feel so fortunate to have POSH as an extension of our team. Thank you for all that you do...your partnership means the world to us!

April 3, 2025
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Reply from Posh Virtual Receptionists

Thank you so much for the incredibly kind words! We're truly honored to support RG Wealth and be a trusted extension of your amazing team. It means the world to know our team is making a real impact. Here's to continued growth and shared success ahead!

Rated 5 out of 5 stars

As a startup we strongly recommend Posh!

As a startup, partnering with Posh Virtual Services was an invaluable decision. Their team significantly elevated our customer service experience by providing the professional, polished voice that aligned perfectly with our brand’s commitment to customer excellence. We are truly grateful for their support during our early stages—it made a lasting impact. We highly recommend Posh to any business looking to enhance their customer service with a reliable and professional team. Thank you YupUp

April 4, 2025
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Reply from Posh Virtual Receptionists

Al, thank you for letting us be a part of YupUps growth! We appreciate you trusting us to handle your customer interactions!

Rated 5 out of 5 stars

POSH has been a game changer for our…

POSH has been a game changer for our company. They have been professional, competent, responsive, and accommodating to all of our requests. I am thankful we found them. Their help has allowed our company to focus on the business and work while they handle all of the incoming calls to help ensure our business does not miss one call.

March 14, 2025
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Reply from Posh Virtual Receptionists

Thank you so much for your kind words! We’re thrilled to hear that POSH has been a game changer for your company. Providing professional, responsive, and reliable service is our top priority, and we’re grateful for the opportunity to support your business. We appreciate your trust in us and look forward to continuing to help your company thrive

Rated 5 out of 5 stars

Amazing so far

Amazing so far! The best service we have had by a LONG shot! Thanks Sarina Perez!

January 28, 2025
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Reply from Posh Virtual Receptionists

David, we are so happy to hear that you are having an Amazing experience. We look forward to a long lasting partnership.

Rated 5 out of 5 stars

Sarina was invaluable in our firm's…

Sarina was invaluable in our firm's transition.

January 9, 2025
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Reply from Posh Virtual Receptionists

Thank you for sharing. We're so pleased to hear that Sarina was such an important part of your firm's transition. We’ll be sure to share this with her!

Rated 5 out of 5 stars

Client satisfaction

Signed up with Posh to better organize our call flow process. Had some technical difficulties on our end, Marijoyce Munoz went above and beyond to assist and ensure complete satisfaction. Highly recommend.

December 3, 2024
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Reply from Posh Virtual Receptionists

Thank you for your kind words and for choosing Posh to help organize your call flow process! We're thrilled to hear of your experience with Marijoyce. Providing exceptional service is our top priority, and it’s wonderful to know we made a positive impact. If you ever need further assistance, don’t hesitate to reach out. We truly appreciate your recommendation!

Rated 4 out of 5 stars

The virtual assistants are Top-Notch

The virtual assistants are great. They are professional, easy to understand, and interact well with callers. It is saving me some time, and getting me more bookings, which was the intended purpose. They don't always follow my instructions. That could be better. But otherwise, I really like this service.

November 20, 2024
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Reply from Posh Virtual Receptionists

Thank you for sharing your feedback! We're thrilled to hear that our virtual assistants are making a positive impact on your business by saving you time and increasing bookings. It's great to know their professionalism and ability to interact with callers are meeting your expectations.
We sincerely apologize for any instances where instructions weren’t followed as expected. Your input is invaluable, and we’re committed to improving this aspect of our service to ensure it aligns perfectly with your needs. If there’s anything specific you’d like us to address, please feel free to share—we’d love the opportunity to make things right.
Thank you for trusting us with your business. We look forward to continuing to support your success!

Rated 5 out of 5 stars

From Sarina in sales

From Sarina in sales, to the experience of the service, we have been beyond satisfied. We were going to hire a full time customer service rep, but this fills that void and takes the stress of answering calls off of us.

November 8, 2024
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Reply from Posh Virtual Receptionists

Jason, thank you for trusting us to be an extension of your business. We are so happy to hear of your satisfaction with the service we are providing.

Rated 5 out of 5 stars

Highest Regards for Posh Communication Services

True industry professionals. Very easy to work with and do a phenomenal job answering the phones for us. This service has significantly improved our workflow, so we don't have to stop doing what we are doing every time the phone rings. Receptionists are very professional and do a great job passing the message along so we can more efficiently provide support for our clients. Would recommend this service to anyone considering int!

August 30, 2024
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Reply from Posh Virtual Receptionists

Ryan thank you for the awesome review. We are thrilled to hear of the impact to your workflow.

Rated 4 out of 5 stars

Overall we loved having this service

Overall we loved having this service. Customer Service was great, but there were some missed calls and lengthy customer waits while the receptionist figured out what to do/say next. Everyone was professional and friendly.

August 19, 2024
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Reply from Posh Virtual Receptionists

Thank you for your review Erin. We strive to ensure all calls are answered. Our Client Services team will be reviewing your feedback to further understand how we can make your account more efficient to reduce the amount of time on each call.

Rated 5 out of 5 stars

Having Posh covering inbound calls has been a huge time saver!

Having Posh covering inbound calls has allowed me to better manage my day and my business. I highly recommend. My clients have all had a great experience thus far and the mobile app is super easy to use.

June 26, 2024
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Reply from Posh Virtual Receptionists

Thank you for sharing your experience. Our goal is to give our clients time back in their day.

Rated 4 out of 5 stars

Very impressed

I am very impressed with the team at posh. They are highly professional and skilled in what they do. The service they provide is top-notch, with a high-end feel. However, there is one important aspect that I would like to see improved: call recording. It would be beneficial to have the option to listen back on calls for reference and quality assurance purposes. Other than that, I am extremely happy with the service and would highly recommend it.

June 19, 2024
Unprompted review
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Reply from Posh Virtual Receptionists

Darren, Thank you for sharing your experience. We always appreciate requests for new features and enhancements.

Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs

June 5, 2024
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Reply from Posh Virtual Receptionists

Twanna, thank you so much for sharing your experience with Sarina. She loves working with her clients and helping them find the right solutions. We are happy that you highly recommend our services.

Rated 5 out of 5 stars

Sarina has done a fabulous job…

Sarina has done a fabulous job communicating quickly and courteously with prompt solutions.

May 29, 2024
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Reply from Posh Virtual Receptionists

Thank you for your kind words. We are delighted to hear that Sarina has done a fabulous job communicating quickly and courteously with prompt solutions. Your feedback is greatly appreciated and will be shared with Sarina and our team.

We value your satisfaction and are committed to providing excellent service. Should you need any further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Posh always follows the guidelines I…

Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.

May 15, 2024
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Reply from Posh Virtual Receptionists

Chris, thank you for your feedback and for being a long time customer!

Rated 5 out of 5 stars

I'm so surprised I've never dealt with…

I'm so surprised I've never dealt with a service so awesome

May 14, 2024
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Reply from Posh Virtual Receptionists

We are thrilled that we have been able to make that kind of impression. We look forward to working with you.

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