Posh Pads Reviews 

Top service from Kristina! Thank you

We’ve had our walls repainted by their painter Blaise, he’s been a great guy to chat to and has done a great job

Ahead of the next year of house viewings Posh Pads sent over Blaise their decorator to repaint and refinish the property. He has very pleasant to have around and has been very open and communicative throughout the entire process. Would highly reccomend him for future work!

Blaze the decorator has been very friendly and efficient while working on house. Would definitely reccomend his services.

Blaise has been absolutely wonderful, very kind and always helpful! :)

Chris the decorator did an absolutely amazing job on our kitchen!

Blaze the decorator was absolutely fantastic, kept the house tidy and did a fantastic job painting the walls!!

Radek, a member of the Posh Pads waste removal team, removed a mattress that had been fly tipped on our front driveway. We are very satisfied with his service, thank you Radek!

Blaze the decorator was absolutely fantastic, very efficient and the ceiling and walls look brand new!! Had a lovely chat with him too!!

Blaise did a fantastic job in the house for us. Was a great person to have a chat with as well. Highly recommend.

Blaze the Decorator did a great job with some of the maintenance around the house. Very good at his job

Replaced sofas easily at start of tenancy, good communication.

Review for Blaze the painter, professional and efficient work.

Amazing communication and helpful maintenance team. Dan D was very kind and patient with my request.

My experience with posh pads has been so bad it’s almost comical. The house was cracking, full of mold, falling apart on arriving. We had so many issues with rats, leaking water pipes, water damage, power outages and much more with very little done to fix it, especially when we were having issues with power cutting out. It was due to faulty electrical sockets in the kitchen. We were left for over 2 weeks with no power in the kitchen and when somebody from posh pads maintenance did finally come they acted as if it was our fault and was shocked that it was as bad as it was, so clearly what we were saying to them wasn’t being communicated properly. My flatmates have had their calls ignored by posh pads staff, multiple ignored calls and then when somebody else calls, an immediate response. This is petty, childish behaviour and not how a company should act. Additionally, when we were able to get them to answer the call, Jess specifically was incredibly rude to us. Posh pads maintenance once removed our property from the garden without telling any of us and hid it in multiple rooms around the house, this is incredibly weird behaviour and I genuinely don’t understand what would possess them to do this. When it was viewing season, multiple times posh pads didn’t arrive when promised and then would arrive unannounced, it made us feel so on edge and like our time was being wasted. Absolutely ridiculous to be treated like this in a house we are paying for, no respect given to us at all.

We also had to chase them for everything, they will not reach out or provide any assistance or information. We had to email about deposit return, and after disputing it, our emails got no response unless we chased it up with another message. We’ve been moved out of the property for over a month now and still haven’t received our deposit. It’s absolutely ridiculous, this company needs to be investigated and run out of business genuinely. They are taking advantage of students because they know most of us don’t know any better, so are practicing completely inappropriate and illogical behaviour.

Choosing to live with posh pads was a horrible mistake and I beg that if you have any sense you will read all the reviews and will not choose to live with them. It is a headache and waste of your time.

Our year with poshpads was utterly unprofessional and i would not suggest any students to rent with. During our tenancy, we experienced rats in the garden due to them taking ages to send out a gardener after multiple requests. A rat broke a hole in a vent so they could have gotten in our house if they wanted to, once posh pads didn’t seem to care. Our electric went out multiple times in the winter, leading to our food being spoiled but once again posh pads didn’t even care to check on it and just said our food will stay fresh in a shut fridge (it’s did not). For 3/4 weeks we had workers coming in our house. No warning everyday 8-6. We were a house of 5 girls, we didn’t want men on our space with no warning or time period or even a date it would end. They did this with house viewings as well turning up at any point of the day or not coming for the ones they actually told us about. It’s been a month long battle trying to get our deposit back yet we still haven’t got it back. They’ve charged us for random wear and tear of the house under a “cleaning fee” but only one tenants room had any serious issue but they’ve decided to charge us all. They’ve ignored my phone call multiple times, another housemate has phoned them and they picked up straight away. Took down property in the garden we put up and hid it around the house, for no reason other than to be difficult. I’d give the advice any southampton students,do not go with posh pads, posh is the last thing on earth they’d ever be. Only saving grace of the entire company is leslie, she is lovely and would always reply to any of my issues. No complaints about leslie:)

What a HUGE scam!!! My daughter and her mates were ripped off entirely. AVOID this company at all costs. They’re a legal scam whose sole purpose is to exploit students into uninhabitable houses while charging a fortune. My daughter and her mates agreed (without the presence of a parent) to pay £4,000 for a house filled with black mould, stains on the shower tray, leaking and loose kitchen tap, fingernails left on mattresses among other atrocious conditions! I’m angry and will proceed legally suffice to say…

Rat infestation!!!! Posh Pads student property 90 Tennyson Road , Portswood. Do not rent this! My son moved in in the summer of 2025. The remaining tenants moved in the year before that. At the time my son moved in, the property had not received an end of tenancy clean and in particular his room was not cleaned and even contained contents from the previous occupant. Sloppy job by Posh Pads. The tenants reported rats in early December 2024 and Posh Pads did not mention this to my son or to me before he signed the tenancy agreement last year. The property has a proper rat infestation A RAT on the kitchen floor dead on Sunday morning ! I feel so sorry for the new tenants. I hope you see this because Pish Pads charges above market rent and there has been issue after issue: broken dishwasher, washing machine, rats, cleaner charged the tenants but didn’t clean because they didn’t clear the surfaces (they are students not librarians!). My son hardly lives there now. Terrible experience

The office staff are very friendly and the maintenance guys are very efficient. Renting again next year :)

I'm the parent of a student who rented from Posh Pads in a shared student house in Southampton for the 24/25 term.

There were numerous problems during his tenancy such as power cuts, a faulty boiler and rats. These weren't always dealt with in a timely manner and required lots of chasing. One power cut resulted in a whole fridge and freezer load of food having to be discarded and the faulty boiler meant recurringly no hot water for days on end.

At the end of the tenancy, as other reviews here also claim, additional costs were incurred.
Despite living with a group of students who took pride in the house, and leaving it as they moved in, they lost their deposit and had to make an additional payment for energy bills or some such nonsense.

One of the main problems is the lack of contact. Posh Pads will 'ghost' you if it's not in their interest to get back to you.

My son signed a 2nd year tenancy but had to cancel due to a change in circumstances. He found someone else to take over his tenancy and PP agreed to cancel his tenancy. They did however 'forget' to cancel his direct debit. £575 was taken from his account before we realised. We chased and chased PP about this only to be ignored. He has ended up having to take out an indemnity claim with his bank.

As a parent, left picking up the pieces (and costs) from unscrupulous, money-hungry landlords, I would not recommend Posh Pads at all!
You want your kids to be looked after when they move out to go to Uni, not be taken advantage of by a bunch of chancers. Shame on you Posh Pads!