Positive Debt Solutions Reviews 

261
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This company is terrible. Let me explain. They make it sound like you will get a loan to pay off all your debt and then you will pay them a monthly payment. WRONG!!! What they really do is have you st... See more

Rated 1 out of 5 stars

Very poor service David Holderness has been harassing me and send messages to antagonise me. He also referred my details to other providers with out my consent. This in my opinion has breached dat... See more

Company replied

Rated 3 out of 5 stars

Very polite service, but I didn't get the full information at the beginning, and I felt pressured into making a decision

Rated 5 out of 5 stars

My entire experience with Positive Debt Solutions has been superb. Stuart and Gary calmly and coherently talked me through every step of the process. Being in debt is stressful but they made everythin... See more

Company details

  1. Debt Relief Service

Information provided by various external sources

Tel - 0800 038 5809


Contact info

1.2

Bad

TrustScore 1 out of 5

261 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(261)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service and has…

Absolutely brilliant service and has taken a load off my shoulders. They were professional, honest and sympathetic. My two advisors Stuart and David were outstanding and went above and beyond to help me make an informed decision. Thank you

March 11, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi,
Thanks for the review and we are delighted you are happy with service and glad to here that Stuart and David looked after you.

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Rated 5 out of 5 stars

I was in some much debt after my…

I was in some much debt after my personal circumstances changed I didn’t know which way to turn. I then contacted positive debt solutions and spoke to David he help me through all the necessary steps to help with my IVA. I now have an affordable monthly repayment plan and creditors off my back. Thank you positive debt solutions

March 6, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Stephen,
Thanks for leaving such a good review for David as customer feedback is so important to him.
A change in circumstances is one of the most common things that lead people into difficulty but taking action means you can get your creditors off your back and make your future debt-free.

Rated 5 out of 5 stars

Amazing advice

Amazing advice,first nights sleep in a while after talking things threw,all questions answered,could not recommend them enough,everything so far has been straight forward.....making the call was the hardest part

February 27, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Nicola,
That's amazing you have been able to get a good night's sleep after getting the help.
Making the initial call is always the hardest part but once that's done the guys will work with you to put your mind at rest.
Delighted Kyle was able to help you.

Rated 5 out of 5 stars

The A team

Excellent people they get onto your case fast and are so helpful highly recommended they get things done fast for you and the contact is brilliant daily contact no hassle at all brilliant people to have had the privelage of talking to so friendly 👍

February 26, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Wilma,
So glad we were able to help you get your Trust Deed set up and that's great new that Kyle was constantly in touch with you during the process.

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Rated 5 out of 5 stars

Everything explained and was dealt with…

Everything explained and was dealt with sufficiently.

February 24, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Julie,

Thanks for the 5-star review and if you need anything else feel free to get back in touch and we can answer any questions that pop up during the plan.

Rated 5 out of 5 stars

A Positive Dept Solution

My experience about being helped with my financial difficulties is for my point of view like a miracle in wich you have to belief and make the right decision.Soo I did it and I have to admit that this choice of going further with the IVA plan ,give Positive Dept Solutions my confidence and let them help me was the best option for me and I recommend it to everyone who is in the same situation - struggling with financial debts.
A patient approach and a real professionalism described the way they were throughout the entire process and for that I will always be gratefull.
All the admiration for this company called Positive Dept Solutions ..., literally !!!!

February 21, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Iulian,
Thank you for leaving such a positive and great review of the company and i know Martin was delighted to be able to help you and guide you through all the process with no fuss.
We pride ourselves on a patient and clear approach and I'm glad this came through on the call.

Rated 5 out of 5 stars

David was amazing

David was amazing , the whole process was easy and simple . There was no judgement just sound advice . I really wish I had done this earlier . Thanks again

February 21, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Joanne,
Glad David could help and we understand that sometimes it can take a bit of time to take action but delighted we could help and you are happy with the service.

Rated 5 out of 5 stars

David was fantastic

David was fantastic. I was kept very informed and it was such a quick easy process

February 20, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Sarah,
Thanks for taking the time to leave a review. We are delighted David was able to help you so quickly and we value all of our client's feedback.

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Rated 5 out of 5 stars

The first phone call from you made my…

The first phone call from you made my debt worries seem to disappear with a friendly understanding advisor who explained my options clearly. I was kept informed regularly with emails and not once did I have to chase anything up to find out what was happening.

February 19, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi,
Thanks for the review all our advisors are happy to help and take all the worry away as well as ensuring that you are kept up to date throughout each stage of the process.

Rated 5 out of 5 stars

Professional yet friendly service

Professional yet friendly service, helped me every step of the way and in constant contact throughout the process of getting help to resolve my debts.

February 19, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Thanks for the review and delighted you found the guys friendly as well as professional at what can be a very stressful time.

Rated 5 out of 5 stars

They are very helpful,friendly

They are very helpful,friendly, understanding and know their job, quick and reliable. Would recommend

February 18, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi Gary,

Thanks for the review and I will pass your delight onto Graeme who was delighted to be able to help you.
If you have any further questions we are always here to help.

Rated 5 out of 5 stars

I was in a stressful situation

I was in a stressful situation. With money worries and the team talked, guided me with excellent imformation. And now I can stop worrying. I would highly recommend the team.

February 16, 2020
Unprompted review
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Reply from Positive Debt Solutions

Hi,

Thanks so much for the positive feedback we love hearing how we have been able to help.

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Rated 5 out of 5 stars

Best thing I did

Stuart, the guy who was assisting made everything so simple, he really out me at ease nothing was too much trouble, the whole process has been hassle free and I feel like a huge weight has been lifted off my shoulders

February 13, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Vicky,
Thanks for leaving such a nice review. I am delighted Stuart was able to help you and if you need anything else please feel free to get back in touch.

Rated 5 out of 5 stars

I wished I done this before it was so…

I wished I done this before it was so straight forward and Stuart was really good took his time to explain everything and helped me loads thanks Stuart I’m really grateful

February 12, 2020
Unprompted review
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Reply from Positive Debt Solutions

Thanks for the review, Stuart prides himself on the help and advice he offers and I will make sure to show him your review.

Rated 5 out of 5 stars

Customer service was second to none

Customer service was second to none. Stuart was extremely polite and positive. I am more than happy for the service I have had.
Thank you

February 12, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi June,
We love hearing feedback from the people we have helped as customer satisfaction is the most important part of the service we provide.

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Rated 5 out of 5 stars

First class service

February 11, 2020
Unprompted review
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Reply from Positive Debt Solutions

Thanks for taking the time to leave a review and if you need any further advice we are always at the end of the phone to advise and help.

Rated 5 out of 5 stars

Excellent service

Excellent service
Stuart delt with my case and it has gone so smoothly. I couldn’t recommend this company more!

February 10, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Thanks for taking the time to leave a review and we are delighted that it was such a smooth process for yourself.

Rated 5 out of 5 stars

Help when I needed it

David was incredibly helpful in what was a very difficult situation. He explained everything very clearly and I am glad I took the first steps to taking positive action. I’m now hopeful that my situation is now back in my control and at the end of my trust deed I’ll be debt free and back in an even keel. My monthly payment is far more affordable and if you take advice and stick to your agreement then it’s a straightforward enough process.

February 10, 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Michelle, that's great that we have been able to reduce your monthly payments and that you can now see the light at the end of the tunnel. I will pass your feedback onto David.

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