Positive Science People Reviews 178

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly noting improvements in nail strength and growth, joint health, and skin appearance. Many appreciate the ease of taking the supplements, especially when compared to other brands. The company's service is also highlighted for being excellent, with fast delivery and a user-friendly website. However, some people mentioned not seeing a significant difference in their hair. A few customers also noted that the capsules had a slight odor, and one reviewer experienced a color change in their capsules, leading them to discard part of the product.

What people talk about most

Product

Consumers find the product to be positive, with many reporting noticeable improvements in skin, nails, and... See more

Quality

People report positive experiences with product quality. Many consumers praise the effectiveness of the... See more

Based on these reviews

Rated 4 out of 5 stars

I have been using this for around three months now and noticed that my nails are growing faster. Not sure about my hair yet

Rated 4 out of 5 stars

I’m finding my nails are growing quicker and stronger. Not noticed much of a difference with my hair yet

Company replied

Rated 5 out of 5 stars

I am ordering my third bottle of ActiFlex capsules from Positive Science People, and I’m very pleased with the results so far. I started taking them for joint health and have noticed a real improvemen... See more

Rated 5 out of 5 stars

I started taking the collagen suppliments a few months ago. My nails are much stronger and grow quickly and my skin seems better. I started with a different brand that you have to drink...that was a... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Inspired by our founder's health challenges, we develop powerful, all-in-one supplements to help regular people with common health issues. Our products address joints, bones, inflammation, the digestive system, energy levels and skin/hair health. All manufactured in the UK to high quality standards (GMP certified by HFMA), vegetarian friendly and with no artificial additives or nasties.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It does what it says

It is your service though you said I could get from Amazon prime I may get hubby to look at it. But it works although I have only just ordered my 3rd month supply I do see a bit of difference . Thank you

April 8, 2026
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Denise, thanks so much for your feedback. I am so glad you can see a difference! Warm regards, Sandra

Rated 4 out of 5 stars

vegan collagen capsules…

I received the vegan collagen capsules in good time, prompt service and I like the eco recycling packaging.
The capsules are ok, easy to take but as with lots of supplements they have a bit of a whiff to them. Too soon to see any improvements as yet but we will see

February 21, 2026
Positive Science People logo

Reply from Positive Science People

Hi Caroline, thanks for sharing your experience, it is much appreciated! As the capsules are all natural, there is a slight scent to them. If you are very sensitive to this you could store them in the fridge, which might help. Warm regards, Sandra

Rated 5 out of 5 stars

Very prompt easy ordering

Very prompt easy ordering. On my third month of collavegan and I can definitely see improvements in my skin.
My neck and hands are the biggest change so it’s a thumbs up from me .

March 27, 2026
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Yvonne, that's amazing! Thanks so much for sharing your success with Collavegan. Warm regards, Sandra

Rated 1 out of 5 stars

I am very disappointed with this…

I am very disappointed with this company. Not sure of the benefits but I had a subscription for their collavegsn and have used it for a long time. Recently I was informed I would have to pay postage unless I ordered two months supply at a time. How is that fair? I also note if you subscribe on Amazon to the same product it is £1 cheaper and you only have to pay monthly. So there are no benefits whatsoever to subscribing and being a loyal customer through the actual company. Also, customer service take eternity to reply.

March 1, 2026
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Lola,

Thank you for taking the time to share this. I’m genuinely sorry to read how disappointed you’re feeling. We really value our loyal customers and it’s upsetting to hear that we’ve made you feel otherwise.

As a small UK business, unfortunately we recently had to adjust our shipping policy for orders under £35 due to rising fulfilment and courier costs. Offering free postage on two-month subscriptions allows us to keep the product price stable without compromising on ingredient quality or UK manufacturing standards. That said, we completely understand that this won’t suit everyone.

In terms of Amazon pricing, the structure works quite differently to buying direct from us. Amazon controls promotions, subscription discounts and pricing mechanics within their own ecosystem, and they also handle fulfilment and customer service on our behalf through their platform. That means the way costs are allocated, including logistics, fees and promotional support, is not directly comparable to ordering through our own website.

When customers subscribe directly with us, we manage everything in-house, from stock and shipping to customer support, which gives us more flexibility in how we look after our community, but it also means we absorb different operational costs. We always aim to price fairly across both channels while maintaining ingredient quality and UK manufacturing standards.

We’re sorry if our reply was delayed. As a small UK-based team every message is answered personally by one of us - we don’t use bots or overseas call centres. That does sometimes mean it can take a little longer during busy periods, but you will always receive a thoughtful, human response.

If you’re open to it, we’d love the opportunity to make this right. Please contact us directly with your order details, and we’ll personally look into options for you.

We truly appreciate your past support and hope we can regain your trust.

Warm regards,
Sandra
Founder, Positive Science People

Rated 5 out of 5 stars

A good company. Would recommend.

Good shopping experience overall. Appreciated being informed from the information that the company give regarding the product. Thanks.

January 30, 2026
Positive Science People logo

Reply from Positive Science People

Hi Susan, thanks for your feedback, I am glad you are happy with the experience. Warm regards, Sandra

Rated 5 out of 5 stars

I enjoy having a monthly subscription…

I enjoy having a monthly subscription so I don’t run out of my gut health tablets. Delivery is always on time and super fast. I like their honesty with regard to the reasons for introducing delivery charges but also, for us with a subscription, their suggestions on how to avoid them (which I will be taking up) Since finding this gut health supplement my IBS symptoms have all but gone and I can enjoy food again.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Reduces arthritic pain and stiffness.

I’ve noticed a great reduction of pain and stiffness in both arthritic knees since starting Joint Care in February. I can walk upstairs much better without having to take one step at a time. I’m happy with the list of supplements they contain and it saves money as I used to buy some of them separately. Highly recommend.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Super speedy delivery and only a few…

Super speedy delivery and only a few weeks in using the product, but had a couple of favourable compliments already. As I have a subscription, communication was good and expecting the next delivery tomorrow. Thank you.

January 3, 2026
Rated 1 out of 5 stars

Not very impressed with lack of communication

Have taken collavegan for 2 months not noticed any difference to hair or nails but was going to stick with it for a while … until I noticed the capsules turning red ! They have been stored in a dry place in a drawer so no water ingress … I have contacted positive science but just a standard email reply from ‘Sandra’ we value your custom etc etc . Well you’re happy to take my money and on a monthly subscription but can’t be bothered to reply to what could be a potentially faulty batch . Not v impressed. I’ve had to the throw out half a pack .

January 17, 2026
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Beth, thank you for taking the time to share your feedback. I’m sorry that this experience has been frustrating and I appreciate you flagging it.

Regarding the colour change you noticed: because Collavegan is made without artificial stabilisers, colourants or preservatives, the natural ingredients can occasionally show visual changes if exposed to warmth or humidity. This does not affect the quality, safety or effectiveness of the product, but we fully understand why you would want reassurance.

I’m also sorry that it took us longer than expected to follow up personally. We acknowledge all enquiries on receipt with a standard email, and then review each one individually. As a small UK business, response times can occasionally be a little longer than we’d like, but every message is read and handled with care (no chat bots or overseas call centres).

To resolve this properly, I’ve processed a full refund for your most recent order, and I’d also be very happy to send you a replacement pouch if you’d like, simply let us know.

Thank you again for bringing this to our attention. We really value feedback like this, as it helps us improve both our service and communication. If there’s anything further we can help with, please don’t hesitate to get in touch.

Warm regards,
Sandra
Founder, Positive Science People

Rated 5 out of 5 stars

I am ordering my third bottle of…

I am ordering my third bottle of ActiFlex capsules from Positive Science People, and I’m very pleased with the results so far. I started taking them for joint health and have noticed a real improvement. My fingers are much less painful and no longer as red. The capsules have helped me significantly, and I would definitely recommend them. Delivery has also been very quick, which is an added bonus.

January 1, 2026
Unprompted review
Rated 3 out of 5 stars

I find the product good put your…

I find the product good put your website unhelpful

December 23, 2025
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Emma, I am sorry to hear you are not happy with our website! I'll send you a separate email to see what we can do to help you and improve our site in any way. Glad to hear you enjoy our Collavegan capsules though, thanks for sharing that. Warm regards, Sandra

Rated 5 out of 5 stars

Positive Health Vitamin B supplement

I have found the B Vitamins have really helped my health and energy since I've been taking them. As a vegetarian, Vit B12 is essential for me and I wasn't getting enough of it. It has also helped with my anxiety and stress. Having all the Vit B's in a capsule, ensures that I'm getting the right daily amount of each. I find the Positive Health supplement gives the correct balance and amount of each B Vitamins for ensure and maintain good health.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve never looked back since…

I’ve never looked back since discovering this gut health supplement. First started buying this off Amazon but realised it was cheaper and better delivery going direct, especially using their multi pack offers. Together with a high protein low carb diet these supplements have all but eradicated by IBS symptoms and I’ve got my life back. Brilliant product and service.

August 21, 2025
Unprompted review
Positive Science People logo

Reply from Positive Science People

Thanks so much for sharing your experience Tricia, it's great to hear you are doing so much better! Warm regards, Sandra

Rated 5 out of 5 stars

Great for weak nails

I have been taking these for a couple of months now and for the first time in a good few years my fingernails have grown without splitting. My hair feels thicker and my skin feels better.

August 26, 2025
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Debbee, that's amazing to hear, thank you for sharing! Warm regards, Sandra

Rated 4 out of 5 stars

Stronger nails

I’m finding my nails are growing quicker and stronger. Not noticed much of a difference with my hair yet

July 9, 2025
Unprompted review
Positive Science People logo

Reply from Positive Science People

Hi Lesley, thanks for sharing your experience! I am glad your nails are better and hopefully the hair will follow suit. Warm regards, Sandra

Rated 5 out of 5 stars

All in one formula. Brilliant!!!

Great product with all the essential ingredients to mend your leaky gut.

June 10, 2025
Unprompted review
Positive Science People logo

Reply from Positive Science People

I am so glad our Gut Health capsules help with you leaky gut issues! Thanks for sharing. Warm regards, Sandra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look