Purchased an armrest set to compliment the play couch we bought a year back. Quick postage, and the armrests have been a great addition to open up extra building configurations for the kids. The couch... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our two children 5 & 1 have not stopped playing with their new play sofa since they got it on Christmas day. The creations that can be made are endless and it's genuinely the only toy they've consiste... See more
Company replied
Such good quality, worth every penny! I have friends who have similar play couches from other brands and the quality doesn’t compare! I also had a minor issue with my couch which was solved so quickly... See more
Company replied
So thrilled with our couch! My daughter adores it and has endless fun creating new sets ups for it and diving into imaginative play! It’s also extremely sturdy and comfortable to sit and lay on! I was... See more
Company replied
Company details
Written by the company
The 5-star rated kids play sofa loved by thousands of families across Australia, New Zealand and the UK. Inspiring open-ended, energy burning, imaginative play. Machine-washable covers, CertiPUR-US® certified foam, screen-free everyday play that is fun for the whole family.
Contact info
Australia
- possumplay.com.au
4.6
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic product
Fantastic product. It has become the most popular plaything in my 5 yo and 2 yo boys' playroom. Comfortable for adults as well when a rest is needed! Fully recommend
May 20, 2024
Unprompted review
Reply from Possum Play
Hi Shane, Thank you for the fantastic review! We’re thrilled to hear that The Possum is a hit with your 5-year-old and 2-year-old boys, and that it’s comfortable for adults as well. We appreciate your recommendation and hope it continues to be a favourite in your playroom! xx
Advertisement
Great addition to the playroom
Really love our possum play sofa. We didn’t want to commit to proper sofa in the playroom but still needed somewhere to sit so this suited us perfectly. The kids have great fun making different things out of it and it looks lovely in their playroom.
May 19, 2024
Unprompted review
Reply from Possum Play
Hi Kate, Thank you so much for your wonderful feedback! We're delighted to hear that the Possum Play Sofa has been a perfect fit for your playroom. It's fantastic to know that it provides a versatile and fun experience for your little ones. We appreciate your feedback and hope your family continues to enjoy it for years to come! x
We love the Possum play couch
We love the Possum play couch, it is by far the best quality and value play couch on the market and we’re very glad we chose it. Very helpful service and quick responses from the customer service team when we had a few questions. Planning on getting a second one soon!
May 18, 2024
Unprompted review
Reply from Possum Play
Hi Sean, Thank you so much for your fantastic review! We're thrilled to hear that you love your Possum Play Couch. It's great to know that our customer service team was able to assist you promptly and effectively. We appreciate your kind words and look forward to providing you with another play couch soon! xx
Reply from Possum Play
Hi Julie, We appreciate your review. What a lucky grandson! So glad that he loves his Possum. We are sure it will provide him with many many years of fun, imaginative play ahead. xx
Incredible customer service
I was a pain with my order and changed my mind a few times after placing the order about the thickness of the couch - Regina in the customer service team was incredibly patient, informative and understanding! She sorted things out for me completely and left me feeling great about my order and the company. Rare to get this level of service, I’m so impressed! Can’t wait to get the couch!
May 11, 2024
Unprompted review
Reply from Possum Play
Hi Callie, Thank you for your wonderful review! We're delighted to hear about your positive experience with our customer service team. Regina will be thrilled to know she made such a great impression with her patience and understanding. We strive to provide exceptional service, and it’s fantastic to hear that we succeeded. We can't wait for you to receive your couch and enjoy it! Thank you for choosing us! xx
Advertisement
Great for playing, chilling and sleeping
I love my possum - we keep it in the lounge and use it for playing with the kids, adults just chill on it and it makes a great roll out mattress if ever needed.
May 14, 2024
Unprompted review
Reply from Possum Play
Hi Andrew, Thank you for your review! We're so happy to hear that your Possum Play Sofa is a hit with both the kids and adults in your home. It's wonderful to know that it’s versatile enough for playing, relaxing, and even serving as an extra mattress. We appreciate your feedback and hope you continue to enjoy it!
Great investment!
The kids play with the couch both at home and on our weekends away - so easy to travel with and the imaginative play is a delight to see. I love that kids can play for hours without any screens!!
May 14, 2024
Unprompted review
Reply from Possum Play
Hi Maria, Thank you for your lovely review! We're thrilled to hear that your kids are enjoying the couch both at home and during your weekends away. It's wonderful that it’s easy to travel with and encourages imaginative, screen-free play. We appreciate your feedback and are glad the couch brings so much joy and creativity to your family!
Fantastic Product! A+ Customer Support
Really love the Possum Play product!! Will buy another one for my holiday house as the kids love it! Not a bad back up couch for when we have some friends over too. Love it!
May 1, 2024
Unprompted review
Reply from Possum Play
Hi Joel, Thank you for taking the time to review The Possum! We're delighted to hear that you love your Possum Play product and that it's been such a hit with your kids. It's great to know that it serves as a versatile backup couch for guests as well. We appreciate your kind words about our customer support and look forward to providing you with another one for your holiday house!
Fantastic product
Fantastic product, very quick delivery.
My granddaughter loves it, I see many happy years of play ahead. Thank you so much.
May 14, 2024
Unprompted review
Reply from Possum Play
Hi Kate, Thank you for your wonderful review! We're thrilled to hear that your granddaughter loves the Possum Play product and that the delivery was quick. It's heartwarming to know it will bring many happy years of play. Thank you for choosing us! xx
Advertisement
Highly recommended
I was a little unsure buying this for our 2 year old and 5 year old, as we purchased all of the shapes too. When we placed it all out, they seen it and haven’t stopped playing since. Engaged their creative side and challenges them. We have also had family stay recently, and needed an extra bed, and our 5 year old has loved sleeping all night long on it. I feel like they will enjoy it for many years to come!
May 1, 2024
Unprompted review
Reply from Possum Play
Hi Joseph, Thank you for your fantastic review! We're so glad to hear that your 2-year-old and 5-year-old are thoroughly enjoying the Possum Play Couch and all its shapes. It's wonderful that it has sparked their creativity and provided a fun challenge. We're also happy to know that it served well as an extra bed for your recent guests. We appreciate your feedback and are thrilled that your family will enjoy it for many years to come!
One of the my Best Buy’s for my kids
One of the my Best Buy’s for my kids, they loved it so much and they spend hours playing with it
April 1, 2024
Unprompted review
Reply from Possum Play
We're thrilled to hear that the Possum Play has been such a well loved purchase for your kids! It's fantastic to know that they're spending hours immersed in play and enjoying every moment with it. Thank you for choosing us to bring joy and fun into your home! xx
Amazing product
My wife was very keen to get this sofa, I wasn’t sure what was so special about it. I couldn’t have been more wrong. Not only a comfy seat for reading stories but so many ways to play with it. On the first day we had various dens, slides, tunnels etc. Since then, we play on it every day and my son loves it.
April 10, 2024
Unprompted review
Reply from Possum Play
We're thrilled to hear that your initial skepticism turned into such a positive experience! It sounds like the Possum Play Couch has become a central hub for imagination and play in your household. Thank you for sharing your experience with us! xx
100% happy with our Possum Play Couch
We purchased 2 Possum Play Couches for our Grandkids.
We purchased a few extra pieces and were so happy with our purchase.
Our grandchildren have had an endless amount of fun building things with their couches as well as just sitting on them to have a relax.
Highly recommend these to everyone thinking about purchasing one.
February 1, 2024
Unprompted review
Reply from Possum Play
Thank you so much for your review! We're thrilled to hear that your grandchildren are enjoying their Possum Play Couches and that they've provided endless fun and relaxation. We appreciate your recommendation and hope the joy continues for many more playtimes to come! xx
Advertisement
This is a great soft play addition to…
This is a great soft play addition to our home, our one year old loves chilling out on the sofa now, just like his dad! They’re very easy to clean and using baby wipes on tough stains (even peanut butter) gets everything out.
I’m glad we went with the extra cushion option as any thinner I think we’d be disappointed. These are the right thickness for safety and comfort
April 29, 2024
Unprompted review
Reply from Possum Play
Hi lovely, Thank you for sharing your experience with us! We're thrilled to hear that The Possum has become a big hit with the whole family! Here's to many more years of fun ahead of you x
I love that it's oeko tek certified…
I love that it's oeko tek certified (tested for harmful substances) and the waterproof option is so good for peace of mind.
Great fun for the kids.
April 12, 2024
Unprompted review
Reply from Possum Play
Hi Jessamine, Thank you for your feedback! We're delighted that you appreciate our commitment to providing a fun toy that also meets all the highest safety standards. It's wonderful to hear that the Possum. We're grateful for your support and thrilled to have brought enjoyment to your family! xx
Ticks all the boxes!
The customer service is very personal and friendly. After receiving the couch it exceeded my expectations! It's easy to clean for the hard to avoid spit ups, looks and feels beautiful and has so many different ways to play. My daughter loves it and to be honest, it's a fantastic place to sit...or lay... when playing with your child. Would highly recommend it!
April 1, 2024
Unprompted review
Reply from Possum Play
Hi Hayley, Thank you for your lovely review. We're delighted to hear that our customer service added to your experience. It's fantastic to know that the Possum Play couch exceeded your expectations and has become a beloved spot for both playtime and relaxation with your daughter. We appreciate your recommendation and are thrilled to have brought such joy to your family! xx
Brilliant play device
Brilliant play device, comfortable to read on and good to look at. Thanks.
April 24, 2024
Unprompted review
Reply from Possum Play
Hi Cathy-lee, thanks so much for your great review. We're thrilled to hear that you're enjoying your Possum xx
Advertisement
Beautifully made cushions
Beautifully made cushions! The fabric is great quality and so soft to touch. The cushions themselves are so comfy, I could fall asleep on them!
Needless to say, my very active 10 month old absolutely loves them. Strongly recommend.
April 28, 2024
Unprompted review
Reply from Possum Play
Hi Nancy, Thank you for your glowing review! We're thrilled to hear that you're loving the quality and softness of The Possum. It's wonderful to know that The Possum is a hit with all members of the family. We appreciate your recommendation and are delighted to have provided an enjoyable experience for your family! xx
Great tool for physical play and creativity
We've loved our Possum Play couch! We got it recently for my son's fourth birthday, and have been enjoying building forts and dens together. He takes pride in setting up obstacle courses with the pieces, and doing big jumps, pretending the floor is lava or water with sharks in it. Great for one last physical play before bed time.
March 30, 2024
Unprompted review
Reply from Possum Play
Hi Rebecca, Thank you for sharing your experience with us! We're thrilled to hear that your son is enjoying his Possum Play couch and that it's become a hub for imaginative play and physical activity. It's wonderful to know that it's adding excitement to your bedtime routine with adventurous games. We appreciate your feedback and are delighted to have contributed to making playtime so special for your family xx
We took a chance and sold our main couch.
We took a chance and sold our main couch with the aim to replace it with a couple of kids play couches as our main living room furniture. Best. Decision. Ever.
With two young kids (4 and 1) we are always on the floor any way so it made sense to me to commit to the floor but in a comfy way and with the added bonus of lots of play along the way. We also love that we are less stressed about falls from a big couch with our 1 year old being a good climber.
So the two couches live together in an L shape for general lounging purposes and we have also made, tunnels, caves, jump pads, movie beds, bed beds (I don't do 5am wake ups well...), floor is lava, houses, frog ponds, research stations, the list goes on and on.
The quality is great, the shapes work well and I love the peanut beige colour we chose as it fits in well with our natural feel in the house. Shipping went exactly to plan and I didnt have to follow anything up.
We love them and will happily recommend them to anyone interested.
April 10, 2024
Unprompted review
Reply from Possum Play
Hi Tessa, Wow, what an adventure! Thank you for sharing your journey with us. It's amazing to hear that transitioning to kids' play couches has been the best decision ever for your family. From lounging to imaginative play, it sounds like your living room has transformed into a magical space for endless creativity and fun. We're thrilled that the quality, design, and colour of the couches have exceeded your expectations, and we appreciate your recommendation. Here's to many more adventures and cosy moments with your new setup! xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.