PostcardMania Reviews 

347
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, professional, and genuinely attentive throughout every single stage of the creative and operational process. People consistently appreciate the fast response times and incredibly smooth communication, which makes working together seamless and keeps projects moving forward efficiently. Some reviewers were not happy with the marketing outcomes, mentioning that specific advertising campaigns failed to deliver meaningful leads or financial returns for their businesses. A few consumers also felt that communication broke down regarding campaign execution, leaving them disappointed with the overall strategy and final results.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, highly... See more

Service

Clients share satisfaction with the service, highlighting professional, responsive support and a streamlined... See more

Marketing

Customers consistently note ambiguous experiences with marketing, as while some reviewers praise the... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable staff who provide fast... See more

Response time

Consumers find response time to be positive, frequently noting that reviewers experience amazingly quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff here are absolutely wonderful! Everyone was so welcoming and genuinely kind. You can tell they care about their customers and each other. I’m really thankful for how comfortable and cared fo... See more

Company replied

Rated 5 out of 5 stars

I’ve said this before and say it again. This full service marketing company is one of the bests, if not the best. The name is deceiving they do websites, landing pages, digital printing and ever... See more

Company replied

Rated 5 out of 5 stars

LEIGH ANN WAS AWESOME! SHE WAS VERY PATIENT WITH ME AND ALL MY QUESTIONS AND CHANGES. ANY CHANGE I WANTED SHE DID IMMEDIATELY AND WAS IN CONSTANT CONTACT WITH REGARDS TO EVERYTHING. HIGHLY RECOMMEND... See more

Company replied

Rated 5 out of 5 stars

So far we have had a great experience with postcard mania however we have not had any of the adds go out yet so we are yet to see the overall outcome of this investment. The communication with them h... See more

Company replied


Company details

  1. Marketing Agency

Written by the company

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

347 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(347)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Only 10 days from start to finish

I used the service to send postcards for the first time and was very impressed by the quick turnaround. From my initial contact and submission of photos through design review and a couple of minor changes and upload of address list to final receipt of postcards by intended recipients clear cross the country, only 10 days elapsed. This was amazingly quick in my opinion. Not to mention the design they put together was much better than I could’ve done myself. I highly recommend using this service.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

We were in the postcard design phase

We were in the postcard design phase, and Alee was steering the creative ship. I’ve thrown an absolute avalanche of changes her way since we started, but she consistently bounced back with AI updates by the very next day. Thank you so much, Alee, for being incredibly patient and turning my design chaos into gold!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Well designed postcards with turnkey…

Well designed postcards with turnkey service! Amazing customer service and very knowledgeable staff who truly go above and beyond for your campaign success in every aspect! Highly appreciated the great support and very successful work with delivering great results for our campaign. I trust these gifted experts! Go for it! Just do it… you’ll be happy with your results!

October 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with PostcardMania. Ruben and the team provide excellent customer service. They're fast to respond and help with anything I need. PostcardMania has been an important partner for my business.

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch from start to finish

From starting to finish, if you do Direct mailing, this is the company for you. Personalized yet professional team member's walk you through every step of the process. They will help you as much, or as little, as you like. As for cost, they are better than competitive. They have truly been a joy to work with.

September 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with PostcardMania. The team has been professional, responsive, and easy to work with throughout the process. They’ve done a good job explaining the campaign, answering my questions, and keeping everything moving forward. I appreciate the communication and support and would recommend them to other business owners looking to market their services.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Postcard Mania has been great to work with! They’ve helped us design postcards and brochures, and the printing quality has been great. Mandy and Brianna have both been awesome to work with, always taking the time to answer our questions and make sure everything goes smoothly. The design team has been very easy to work with and has been helpful and accommodating whenever we’ve had requests or changes. Overall, we’ve had a great experience working with Brianna and her team!

September 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best postcard service of the half dozen vendors tested

They make the postcard creative (slightly more than I’d expect to be charged, but still less expensive than out sourcing or spending the time and frustration myself). Cards come clean every time (I have one sent to me each batch to check quality, got burned by another vendor previously). Straight forward, good delivery rate, very responsive, industry standard response rate. Converting from manual to API feature soon, one complaint there they can’t take my “manual send a list” credits and apply to the auto - APi credits, oh well. I’ll burn off my balance of mailers via csv list, then I’ll have my automation send it via api and it’s a completely automated process, slightly higher per card price but excellent low touch for me.

August 1, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

“Years of marketing experience,” yet…

“Years of marketing experience,” yet now I’m being told the results can vary because of my audience, competition, and market conditions.

Isn’t understanding the audience, competition, and market conditions exactly what I hired a professional marketing company to help with?

Before the campaign, I was told I could expect approximately a 1–4% response rate from the 2,000 postcards, along with the additional social media marketing. After spending approximately $6,000, I received TWO phone calls.

That works out to $3,000 per call.

Then, when the campaign didn’t perform, the explanations became the economy, the ZIP codes, competition, market conditions, etc. If those factors were so important, why weren’t they properly evaluated before recommending that I spend thousands of dollars on the campaign?

For comparison, I have spent approximately $6,000 on Google Ads and generated more than $250,000 in revenue. The difference in ROI isn’t even close.

And when I posted about my experience on their Facebook/social media, my comments/posts were removed or I was blocked. Consumers considering this company deserve to hear both the positive AND negative experiences.

These are the results of my actual experience: approximately $6,000 spent, 2 phone calls, and no return on my investment.

If you’re considering PostcardMania, please do your research, ask detailed questions about expected results, and decide for yourself whether this is where you want to invest your marketing dollars.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

I spent approximately $6,000 with…

I spent approximately $6,000 with PostcardMania and received only TWO phone calls.

From the beginning, the experience was disappointing. The original design was so poor that I essentially had to design the mailer myself. Then, on the final and most important mailing, my tracking phone number was canceled.

Their explanation for the poor results was that it could have been the economy or that I chose the wrong ZIP codes. But that’s exactly why I hired a professional marketing company. When you’re paying thousands of dollars for marketing, you expect them to help determine the right areas to target, create an effective campaign, and make sure something as basic and important as the tracking phone number stays active.

For comparison, I’ve spent roughly $6,000 on Google Ads and generated more than $250,000 in revenue.

Based on my experience, I would not use PostcardMania again and I would not recommend them. $6,000 spent, two phone calls, and zero return. I would save your time and money and invest it somewhere else.

Years of experience but they don’t know my audience market condition and competition. What a joke

June 30, 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

We’re sorry to hear your experience didn’t meet your expectations. Our recommendations are based on years of marketing experience and performance data, but as with any campaign, results can vary based on factors like audience, competition, and market conditions.

We made every effort to support your campaign and offered additional help to review your concerns. We understand your frustration and remain committed to supporting our clients and their long-term success. If you change your mind and would like to speak with our Results team, please let us know as we do want to help you get the best possible results.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look