PostcardMania Reviews 

327
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and caring approach, highlighting excellent customer service, quick communication, and responsiveness. Many noted the team's efficiency and support, often recommending their marketing services for boosting sales and helping businesses grow. However, some customers noted that marketing promises did not always align with actual results, with a few reporting zero leads or ineffective campaigns. Others experienced inconsistent communication or perceived upselling tactics, expressing dissatisfaction with requests for more money for services already paid for.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

People report positive experiences with service, highlighting the professionalism, efficiency, and... See more

Marketing

Reviewers highlight ambiguous aspects of marketing, with some customers reporting positive outcomes like... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and responsive... See more

Response time

Customers consistently report positive experiences with response times, highlighting the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve said this before and say it again. This full service marketing company is one of the bests, if not the best. The name is deceiving they do websites, landing pages, digital printing and ever... See more

Company replied

Rated 5 out of 5 stars

The staff here are absolutely wonderful! Everyone was so welcoming and genuinely kind. You can tell they care about their customers and each other. I’m really thankful for how comfortable and cared fo... See more

Company replied

Rated 5 out of 5 stars

LEIGH ANN WAS AWESOME! SHE WAS VERY PATIENT WITH ME AND ALL MY QUESTIONS AND CHANGES. ANY CHANGE I WANTED SHE DID IMMEDIATELY AND WAS IN CONSTANT CONTACT WITH REGARDS TO EVERYTHING. HIGHLY RECOMMEND... See more

Company replied

Rated 5 out of 5 stars

These folks really know marketing and really took time to make sure you do what works! Marketing takes a lot of trial and error and I can never be sure what I’m doing is working. PostcardMania not onl... See more

Company replied


Company details

  1. Marketing Agency

Written by the company

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(327)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have worked with PostcardMania for…

I have worked with PostcardMania for almost 20 years. Have never had a problem with quality or delivery. PostcardMania is very fair and professional in the way they take care of clients. Great communications and follow through from start to finish of a project. Highly recommend.

November 10, 2025
Unprompted review
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Reply from PostcardMania

Thank you, Russell!

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Rated 5 out of 5 stars

I had a great experience

I had a great experience. The staff are efficient and helpful. I've been working with them for 8 years and overall it's just been a great experience.

November 1, 2025
Unprompted review
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Reply from PostcardMania

Glad to hear everything went smoothly! Looking forward to a prosperous 2026!

Rated 5 out of 5 stars

PostcardMania really cares about…

PostcardMania really cares about getting results. They have gone so far out of their way to ensure I get good results from my mailings. I truly appreciate everything they've done to help me grow my business.

October 31, 2025
Unprompted review
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Reply from PostcardMania

This is so great to hear, thank you!!

Rated 1 out of 5 stars

I do not have one good thing to say…

I do not have one good thing to say with my experience. I even provided my own designs and they messed that up with heads cropped off on all the postings. Terrible follow-up. They say you will have a team. You just get passed on to different people. No organization. Zero creative talent and Campaign Mangers are just a title. I spend quite a bit of money and I wouldn't even pay a few hundred dollars for their services. I kept getting up sell before even launching my campaign. I was even asked to rate them before launching or refer others to their services and I said, I can't because you haven't complete my campaign, I could keep going. Terrible

January 1, 2025
Unprompted review
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Reply from PostcardMania

I'm sorry to hear this was your experience, please reach out and ask for Quality Control of you'd like to address this further.

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Rated 1 out of 5 stars

HAVE to call first!?

(Edit since Postcardmania replied: Their reply is exactly what part of my experience rating was pointing out. They just want to get you on the phone, when it's 2025 and essentially all other platforms in this space don't need to speak on the phone if you don't want to and you can start and finish your project all online. Great reply, it proved my point.) ORIGINAL: You don't even have the option to upload or design your own materials without calling and speaking with an agent first to "set up your account." What that really means is that they want to get you on the phone and try to upsell you on things. Why in the wide world of the 21st century would I want to try to take an idea from my head and create that design through someone else when I should have the option to... just do it on my own. Antiquated business model. No thank you postcardmania.

September 24, 2025
Unprompted review
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Reply from PostcardMania

Hi Kyndall, we don't have anyone in our CRM that matches this name so I'm unable to offer more help. We do have a client portal where provided artwork and design files can be uploaded for printing. If you give your rep a call, they'd be glad to walk you through the process.

Rated 5 out of 5 stars

Real Marketing Results

These folks really know marketing and really took time to make sure you do what works! Marketing takes a lot of trial and error and I can never be sure what I’m doing is working. PostcardMania not only handles all my marketing, but they also track results to make sure my business grows

September 24, 2025
Unprompted review
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Reply from PostcardMania

Thanks, Robert!

Rated 1 out of 5 stars

This company engages in deceptive…

This company engages in deceptive practices. Their marketing promises do not match what is actually delivered. They misled us with claims about what their services could accomplish, but once we signed on, the reality was far different.
The web design was a simple a template, out -of-the box boilerplate. That after countless hours of revision the site was non-transferable to host anywhere else. After months of corrections we filed a dispute with our credit source. An hour later the same day they cancelled our entire marking package in retaliation. This act is unlawful and is being investigated

February 28, 2025
Unprompted review
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Reply from PostcardMania

We're sorry we could not find an amicable resolution here, Doug. We do wish you the the best with your business.

Rated 1 out of 5 stars

Don't do it, Pissed off

Don't do it. they continued charging me way past what I agreed upon. Go ahead and search for "postcard mania google reviews" you won't find it. It'll only take you to their website where they try to sweep you away with their filtered reviews. don't give them your phone number they will try to call you nonstop trying to sell you more product

August 22, 2025
Unprompted review
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Reply from PostcardMania

We do everything we can to be transparent about our products and services but we appreciate your feedback and will look to improve our processes.

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Rated 5 out of 5 stars

Joe May at Postcard Mania was a dream to work with!

We’re incredibly grateful for the outstanding work from PostcardMania! Joe May was fantastic to work with his creativity and attention to detail throughout the design process truly exceeded our expectations. A big thank you to Joe and his team for their dedication and support! We also want to recognize Baylee Reppy for being such a valuable asset throughout the process. We appreciate all the hard work and couldn’t be happier with the results!

July 30, 2025
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thanks for the feedback, Suzanne!

Rated 1 out of 5 stars

They cancelled my order because they…

They cancelled my order because they don't work with any company that has anything to do with psychiatry. I'm hosting a wellness retreat which doesn't have any on-site psychiatrists - and even if it did, it's such a bizarre policy! I'm behind now by a week and have to start over with a new vendor - so very frustrating.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN!!!!

I'm not telling anyone what they should do, but after PostcardMania sent out 2000 postcards, and our NOT receiving even 1 call from it, I personally would never spend even one cent with them again. Initially I informed my sales rep, Raj, that this was time sensitive since we are a construction company dealing with summer season in our area. Needless to say, they missed the targeted date for delivery of the postcards. They did send out a second mailing at their expense, but only after I complained about the lack of response, did Raj tell me that it usually took 2-3 mailings to see results. If that wasn't bad enough, Angel Brady of PostcardMania later informed me that it usually takes 3-5 mailings to the same people. What's next, 5-10 mailings to those same residents? I personally got the feeling of bait and switch! It would have been nice had they informed me of the need for all those additional mailings when they first pitched me and BEFORE I PAID ALL THAT MONEY!!!

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

This company was advertising on…Facebook

This company was advertising on Facebook and I decided to reach out to see what they had to offer. I decided it was not a good fit for me and said thanks but no thanks. That was not good enough for them. I continue to get emails. The one today said, "this is not from me, it's an auto response. Did you want me to remove your name from that?" Signed Mitchel Martinez.
I tried to file a review and they blocked me from making a review. Now I will be filing a complaint with the BBB. They claim to have an A+ rating but the BBB website does not seem to know who they are. It states near that page that if you have a complaint to contact Melissa Bradshaw first. I tried, they hung on me after being on hold over 5 minutes. Then they tried to get someone else on the phone who was going to do nothing, then some guy named Mike called and said I can call back but then would not take my call. Does this tell you there is really something wrong with this company? Legally, they have to remove my information when I request it, they did not, Mitchel Martinez decided it would be more fun to harass me. Clearly, he does not have a supervisor to monitor his juvenile acts. DO NOT do business with this company!!!

June 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Misleading information.

I was told that our business could advertise pet CBD, glass and other items. When I filled out the form for what we would like to focus on, I was called back by the marketing team that they couldn’t do such. They had a manager call me, who basically told me to F off and offered absolutely no remediation to the issues. All the things I wanted to advertise, are and have been, federally legal for over 100 years. Some of the items, didn’t even pertain to the canna industry directly. Do not, and I repeat do not give postcard mania your business. If you want value, professionalism, and expertise, spend your money with mailshark.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

From employee to client.. my 20 year experience with PostcardMania

I worked for PostcardMania from 2005 to 2017. Best group of people, best work environment, and best personal growth and development. I came to them a 20 year old kid, with just a high school diploma and some work/volunteer experience, and they turned me into a professional in the business world. It always felt like you were working with family and your best friends. I loved coming to work! My boss always said, “people don’t really leave PCM, unless there is a better adventure for you”. Well my better adventure came, and PostcardMania was there for that part, too.

My husband and I started a home inspection company in 2017, and we used PostcardMania for website and direct mail services. Using PostcardMania at the start of our company, overwhelmed our new business with leads and growth that we quickly had to hire staff to help manage our growth, and we’ve continued using PostcardMania all these years. I’m now a 40 year old mother of five and a successful business owner. Whether you’re an employee or a client, Joy and staff really do everything in their power to see you succeed. I’m so grateful for my 20 years of experience with Postcardmania, and I’m grateful for the support they’ve continued to have in this phase of my life.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

SORRY IN OHIO

The sales person sent me samples of their post cards. They were epic. I submitted my wording and ideas. The first draftr came/I AM sure a 12 year old designed it and my bullet points/wording was not on the card.You have to then work with a person that does the communication with the designer on changes. I think I went back and forth with them 5-10 times to make the correct changes. Takes forever. I asked to speak with the designer directly/ a strong NO.
After a week or so...I just said good enough, send out the damn card. This company needs to take a look at Vista Print where I can talk to the designer and make the card in 30 minutes on the phone and you can see the card being made right in front of you. I am kicking myself for trying PostcardMania. Kim Marshall

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

total waste of time and money I give…

total waste of time and money I give them over $2800 and never seen anything on a return. They give you one price in the beginning and then after they get paid in full after they do the printing then they tell you they need money for postage and each time that they send out cards so they say they're sending them out there is an additional cost of $500 for postage? I ordered 20,000 cards and I don't think they got sent out enough or at all cause I didn't receive any phone calls any information regarding any potential customers from the postcards so don't waste your time on this or waste your money put it into something else cause this is a joke

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Help and Service

This is my first time advertising my business at a mainstream level and so far it's been absolutely amazing!
I love my team so much! Lance, Ishhara, Jennifer, and everyone has been so helpful and nice and given me great advice!
I'd recommend them from every mountain top :)

March 9, 2025
Unprompted review
Rated 1 out of 5 stars

The worst investment I've made in 20 years in business…

So far we have had thousands of mailers unaccounted for with many houses receiving multiple pieces of mail (up to 13) with their EDDM campaign.... as well as an initial mailing that went out over a month late completely missing our delivery schedule for our fall market capture clients. They DID make this right by reprintign postcards for that screw up but issues continue to haunt their service and now apparently it's an 'oh well, this is the risk you take attitude'. Nearly ZERO accountability despite tens of thousand of dollars invested! I will never use them again and will be sure to let me all of my colleagues know as well if this is not rectified or I receive a FULL refund!

February 20, 2025
Unprompted review
PostcardMania logo

Reply from PostcardMania

Hi John, I'm sorry to hear this and will see someone reaches out to address this with you. Unfortunately, the USPS provides little to no transparency with EDDM mailings but we would appreciate the opportunity to resolve this for you.

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