Poster Girl Reviews 

464
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tried canceling the order before they shipped it. They then sped up getting the shipment out after not receiving notifications at all about my order being prepared, packaged, or shipped. Then a shipme... See more

Company replied

Rated 4 out of 5 stars

The quality is great and the delivery speed was phenomenal, considering I was planning on wearing it for Brighton Pride! However I just wish the product was darker than I imagined it would be. I was e... See more

Rated 5 out of 5 stars

Absolut gorgeous! I love the high quality and that poster girl is a u n i q u e ART clothing company with it`s own style and creations and not a copy of something, with big potential to grow ! The se... See more

Company replied

Rated 5 out of 5 stars

I love PG! I love that there are coupons offered because it is pricey, but the look is top tier! with that being said i don't mind paying but a little discount is always the icing on the cake. looking... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Francesca Capper and Natasha Somerville met while studying womenswear design at Central Saint Martins in London. Whilst Francesca built experience from houses including Christian Dior, Vivienne Westwood & Alexander Wang, Natasha grew her expertise at John Galliano, Jeremy Scott & Bvlgari. The duo came together in 2017 to form POSTER GIRL, a label manifesting confidence, ultra femininity and referencing a direct nostalgia to the designers upbringings. By pushing and developing surface textures, the high gloss aesthetic of this brand is backed with sophisticated, luxurious construction techniques and quality. POSTER GIRL celebrates inner confidence and femininity, making its rise within the fashion and pop culture scene nothing short of explosive. Now dressing the likes of Dua Lipa, Kylie Jenner, Paris Hilton, Selena Gomez, Doja Cat, Vanessa Hudgens & Megan Fox to name a few, this coveted label has built a sought after following.


Contact info

3.7

Average

TrustScore 3.5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(464)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not as advertised

Not as advertised . Dress is purple nothing like burgundy . Too short and front needed adjustment. Plus arrived late . Not worth it overall.

April 25, 2024
Poster Girl logo

Reply from Poster Girl

Hi Rodney,

When our latex pieces arrive, they look a little dusty and this is normal so the garment doesn't stick to itself when stored or in transit. Once you have it on, we recommend shining it up.
If this has not fixed the problem, please contact us on customer service so we can resolve this for you x

Advertisement
Rated 1 out of 5 stars

Horrible customer service

I have had my eye on the Miranda dress for so long and finally caved and purchased it. I was so excited to receive it and when i got the notification it was delivered I was home and immediately went outside to check. The package wasn't there??? I gave it two days but still never received anything UPS said it was confirmed and delivered so you can imagine my confusion. I reached out to the customer service and explained I had not received the product and they simply said too bad. It's extremely disappointing to me that after paying almost $200 for a dress this is how the company handles this issue. I have wasted my money now and will not be purchasing from them again.

April 1, 2024
Unprompted review
Poster Girl logo

Reply from Poster Girl

Hey Brianna,
We're so sorry to hear that you had trouble with your order. Please do contact us on customer service and we will look into this as a priority x

Rated 1 out of 5 stars

DO NOT ORDER IF YOU CAN NOT DRIVE

They delivered my product to a parcel shop a 45 minute walk away from my house, I cannot drive because of a medical condition, after one delivery attempt at 7am. They refused to refund shipping cost and were extremely unhelpful. Loved them for years will never order again.

March 13, 2024
Unprompted review
Poster Girl logo

Reply from Poster Girl

Hey Elena,
I'm so sorry that you've had this experience. Our customer service team has previously gotten in touch with you. Please let us know if this was resolved for you x

Advertisement
Advertisement
Advertisement
Advertisement
Rated 3 out of 5 stars

#5672293564654 Smooth order process but…

#5672293564654 Smooth order process but think shipping should be free, Also faulty return is very annoying because you have fight for a refund. That being said when the item is not fault then it’s a seamless experience.

February 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look