Banner for Posterlounge.com

Posterlounge.com Reviews 1,576

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including canvases, prints, and frames, often highlighting the excellent print quality and sturdy materials. Many people are also satisfied with the wide selection of products available and the overall user-friendly ordering process. However, some customers experienced issues with the delivery service, noting that it could be slow or that packages arrived damaged. A few other people also felt that the print quality was not always as sharp or vibrant as expected, especially for larger sizes, and some mentioned receiving items with minor defects like bent frames or chipped corners.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the great... See more

Quality

People report positive experiences with quality. Many customers praise the first-class quality of posters,... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise fast shipping, with some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with the ordering... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the politeness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great poster perfect in every way only thing that let it down was the couriers Geniki who don't deliver and don't tell you the parcel has arrived so I had to do a lot of tracking to find where my post... See more

Rated 4 out of 5 stars

Fabulous Canvas, good quality and arrived to me from overseas in good condition. The Canvas did take about 3 weeks to arrive but that was down to... See more

Rated 4 out of 5 stars

Wide variety of designs and especially when they have a Sale you can get some high-quality deals. Got 6 framed Posters and apart from one Frame being slightly damaged (could fix it myself quickly) eve... See more

Rated 4 out of 5 stars

User friendly website. Good choice of products. Easy checkout. Good communication post order. I dropped one star due to length of delivery from order. Product is of very good quality


Company details

  1. Decoration and Interior Design Store
  2. Art Gallery
  3. Artist
  4. Picture Frame Shop
  5. Poster Store
  6. Wallpaper Store

About Posterlounge.com

Written by the company

posterlounge-image

Wall art for every taste


We’ve been the specialist for wall art and wall decorations for over 20 years. In our online shop, you will find over 80,000 designs ranging from classic paintings to modern works of art. So, no matter whether you prefer a minimalist look or something more opulent, we have the perfect print for your wall.

Our prints are produced in our own art print house in Germany. We use only high-quality materials and rely on resource-efficient production processes. This means you can be sure you’re getting a high-quality product, that’s sustainable, too.

We deliver our prints to almost all European countries, making it easy for you to enjoy your favourite artwork in your home.

Visit us today and be inspired by our variety of wall art.

Discover now

What we offer

Written by the company

A wide range of products
✔️ Over 80,000 designs for every taste ✔️ Perfect wall art for any room ✔️ Modern and classic art for every style
Quality is important to us
✔️ High-quality prints on demand ✔️ ‘Made in Germany’: we have our own art print house ✔️ Quality that you see and feel
Frames and in-house framing
✔️ High-quality frames made of wood and aluminium ✔️ Different colours and sizes ✔️ We frame your print in our own frame manufacture
Customer service
✔️ We’re there for you – before, during and after your purchase ✔️ Personalised advice and support
Delivery and warranty
✔️ Your prints delivered to your home, safely and securely ✔️ Affordable shipping costs and secure packaging ✔️ 100-day return policy

Our promise

Shop without risk!

Shop without risk!
✔️ Our 100-day return policy gives you the reassurance you need that you’ll find the perfect print for your wall.
✔️ You can return your print to us within 100 days of receipt, without giving any reason.
✔️ Returns are free of charge.

Contact info

10% off at Posterlounge

Use the discount code TP10EXTRA and save on your next order!

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable shop

Commitment to estimated timeline, perfect condition of shipment, excellent product quality

January 13, 2025
Rated 5 out of 5 stars

Great quality canvas print

I ordered a canvas print and it looks closer to a paint than others I've seen. The quality of the print is very good so you wouldn't be sure it is a paint or a print.
Very well packed also so arrived well.

December 12, 2024
Unprompted review
Rated 3 out of 5 stars

Error to card function on website

The card function on their website was not working despite trying with several cards and different devices. The team were helpful and sent me a payment link and option to make a transfer but as a European company the transfer would have had a large fee so I was not able to complete my purchase

November 6, 2024
Unprompted review
Posterlounge.com logo

Reply from Posterlounge.com

Hello Clare,
Thank you for your feedback, and we’re sorry for the difficulties you experienced with the payment process on our website. We’re glad our team could provide alternatives.
If the issue with additional fees occurred, whether due to your bank or another factor, we’d like to investigate this further and assist you. Please don’t hesitate to contact us again so we can help resolve the matter and support you with your purchase.
Best regards,
Your Posterlounge Team

Rated 3 out of 5 stars

Damage prints, but nicely resolved

I purchased 3 metal prints. They shipped me the items stacked with no wrap or protection. All the prints had bent edges and scratches.
However, they did refund my purchase without requiring a return of the damaged items.

December 29, 2024
Posterlounge.com logo

Reply from Posterlounge.com

Hello John,
Thank you for your feedback, and we’re very sorry to hear that your metal prints arrived damaged. Shipping them without proper wrapping or protection is certainly not up to our standards, and we’ll review this issue to prevent it from happening again.
We’re glad we could find a solution for you. If there’s anything else we can assist you with or if you’d like to give us another chance, please don’t hesitate to reach out.
Best regards,
Your Posterlounge Team

Rated 3 out of 5 stars

Adoration of the shepherds-Rembramdt

The only issue I had was the fact that the canvas I ordered (Adoration of the shepherds) was too gloomy,too shadowy. In the foto it was more luminous. As the colours of the painting are originally more dark, I think the imprint on canvas should be to some degree enlightened, not too much as to deviate from the original

December 26, 2024
Posterlounge.com logo

Reply from Posterlounge.com

Hello Calin,
Thank you for your feedback. We’re sorry to hear that the canvas didn’t match your expectations in terms of brightness. The “Adoration of the Shepherds” is indeed a darker painting, and we aim to reproduce the artwork as authentically as possible. However, we understand your point that slight adjustments to brightness could enhance the viewing experience on canvas without deviating from the original.
Please feel free to contact us directly so we can offer you a solution. We’d love to assist you further.
Best regards,
Your Posterlounge Team

Rated 5 out of 5 stars

Classics on canvas

I order a few classics on canvas. I was very surprised by the quality of the print. Frame was okay too. Although I ordered the canvases just a week before christmas, they still arrived before christmas. So delivery was very fast. I am very satisfied with the purchase.

December 28, 2024
Rated 5 out of 5 stars

Repeat Customer

I have ordered posters from Posterlounge on 3 occasions and each time the service was exceptional. Posters arrive in a few days and are of excellent quality. I had a query about a discount on my most recent order (Black Friday sale) and found their customer service very helpful and really obliging.

December 17, 2024
Unprompted review
Rated 3 out of 5 stars

Delivery takes forever!

Delivery takes forever!

December 14, 2024
Posterlounge.com logo

Reply from Posterlounge.com

Hello Mme Moy,

Thank you for taking the time to share your review with us on Trustpilot.

We sincerely apologise for the delay and any inconvenience caused during the delivery process.

We are pleased to inform you that your package was delivered on 16th December. Unfortunately, during the Christmas season, delays can occur across Europe due to the increased shipping volume.

Thank you for your understanding and patience. Should you have any further questions or concerns, please don’t hesitate to contact us at help@posterlounge.com or by phone at 00800 900 900 30 (available Monday to Friday, 10:00 AM to 4:00 PM).

Best regards,
Your Posterlounge Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look