If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... See more
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See what reviewers are saying
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... See more
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... See more
The post store is a great idea / way to find fun art to spruce up your home or space - either frame the prints, pin them up or put them anywhere you like knowing how easy to are to order, set up!!... See more
3.7
Average
744 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Poor quality items
They sent me a white frame with not enough paint. It was in bad condition. I complained and they sent me another one. ALSO IN BAD CONDITION. I will not use this company again.
September 5, 2024
Reply from Posterstore
Hi Brent
We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards.
We can see that you are already in contact with one of our customer service agents who provided to you the best solution.
Have a great day.
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Very bad quality
Very bad quality. Doesn't have the "poster" vibe its printed on a paper wich no "gloss" which gives a very different effect. Disapointed I'm returning all my order and they charge 10$ to do so.
September 3, 2024
Reply from Posterstore
Hi Dear
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish
If your received a damage item, please do not hesitate to contact our customer service team.
Have a great day
nice picture and good quality
nice picture and good quality, the shipping is very fast
September 2, 2024
Great quality.
Great quality.
Print could be a bit darker and it took a reminder to get them in time specified
August 30, 2024
Reply from Posterstore
Hi Dear
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Please contact our Customer Service team if you received any damage item.
Have a great day!
Exactly what i wanted
August 30, 2024
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Poor quality product
I was really disappointed with the poster itself - it looked faded and cheap. For the price I paid I was expecting a higher quality frame and print.
August 27, 2024
Reply from Posterstore
Hi Alexandra
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our customer service will soon be in contact with you regarding your items.
Have a great day!
I will not purchase again
I will not purchase again.
The designs and the costumer service are nice but the quality of the poster is not impressive.
One of my poster took three shipping before getting the right one and when I finally got it, the dimensions were uneven.
Desappointing!
August 12, 2024
Reply from Posterstore
Hi Isabelle
We are sorry for your overall bad experience with us. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.
Have a great day
This is not working
This is not working, the product is cheap and very disapointing for the price.
August 19, 2024
Reply from Posterstore
Hi Pier
Our company strives to be environmentally responsible and as such, we try to source materials that are more sustainable. This in turn affects our pricing. Please contact our customer service team if you receive a damage item.
Have a great day!
Easy to order!
Easy to order an after MANY searches for a frame of this size, I found it here!
September 6, 2024
Unprompted review
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I ordered a 70x100 cm black wood frame
I ordered a 70x100 cm black wood frame. My order was well-packaged in a protective box and arrived in a timely manner. The frame is as described. I would definitely order from the Poster Store again.
August 13, 2024
Reply from Posterstore
Hi Ann,
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
We wish you a lovely day!
/Poster Store
The red ink on poster was not as…
The red ink on poster was not as vibrant as I expected and I could barely see the light pink beige background. The poster also took a long time to arrive.
August 13, 2024
Reply from Posterstore
Hi Carlee
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.
Have a great day!
Well packaged and looks great
Well packaged and looks great. It took a week longer to arrive than stated, hence the missing star.
August 9, 2024
Reply from Posterstore
Hi Niels,
We are sorry to hear that your parcel was delayed in transport.
Your feedback is really important to us as it helps us serve our customers' needs better. If there is anything we can help with, please get in touch with our Customer Service team.
We wish you a lovely day!
Kind regards
Team Poster Store
Service excellent thank you.
August 8, 2024
Reply from Posterstore
Hi Serge
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
Have a great day
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the prints were okay
the prints were okay, but the shipping was a disaster. Three tries to get all the pieces in my original order; and still waiting for the third delivery. tbd
August 5, 2024
Reply from Posterstore
Hi Lisa,
Thank you for your feedback.
Our customer service team will be in contact with you shortly to assist you.
Thank you for your patience.
Kind regards,
Team Poster Store
Reply from Posterstore
Hi France,
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
We wish you a lovely day!
/Poster Store
Pictures exactly what I expected
Pictures exactly what I expected. The gallery sure helps with a vision!
August 6, 2024
Reply from Posterstore
Dear Kathy,
Thank you for your feedback.
We wish you a nice day!
Kind regards
/Team Posterstore
The quality of the paper is not worth…
The quality of the paper is not worth the price
August 5, 2024
Reply from Posterstore
Hi Deborah
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
If you receive any damage item, please contact our Customer Service to finding the best solution.
Have a great day.
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Reply from Posterstore
Dear Kat,
Thank you for your feedback.
We wish you a lovely day!
Kind regards
/Team Posterstore
It’s unfortunate because I made my…
It’s unfortunate because I made my original order and didn’t find out until after it was shipped that one of my items was out of stock. I already ordered one of the frames so I needed a second poster, and it ended up costing $50 with the shipping… honestly pretty disappointed.
August 25, 2024
Unprompted review
Reply from Posterstore
Hi Victoria
We are sorry to hear about the issues you have experienced with your order.
Sadly I can not find any contact information attached to your review. Would you please reach out to our customer service? This will ensure that we can look together at this matter and hopefully find the best solution.
Have a great day!
Reply from Posterstore
Hello Charlene.
Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
We wish you a lovely day!
Team Poster Store
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