While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
PostRight is a UK hybrid mail service that makes sending formal letters by post simple, fast, and professional — without leaving your home. Choose from ready-made letter templates covering common situations like faulty products, flight delay compensation, refund disputes, missing deliveries, subscription cancellations, and more. Every template includes UK legal citations and is professionally worded to demand attention. Alternatively, upload your own PDF or write your letter from scratch using our guided editor. Once you've completed your letter, we handle everything else. Your letter is printed and dispatched via Royal Mail — Standard, Signed For, or Special Delivery — typically within one working day. PostRight is ideal for UK consumers who want their formal correspondence to carry real weight. A physical letter sent by recorded post is significantly harder to ignore than an email, and in many cases is a legal requirement before escalating a dispute to a court or ombudsman. We are a registered UK limited company (PostRight Ltd), registered with the ICO, and process all payments securely via Stripe. Your letter content is kept strictly private and never shared with third parties. Why use PostRight? Professionally worded letter templates with UK legal citations Custom upload — send any PDF as a physical letter Royal Mail tracked delivery from £1.99 Ready in under 5 minutes No account required — guest checkout available Confirmation email with PDF copy included Do it right. Post it right.
United Kingdom
4.0
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were willing to resend my letter to the correct address! They showed great kindness and professionalism.
Reply from Postright
Thank you so much, Alexys! It was our pleasure to get your letter back on its way. Kind reviews like this mean a great deal to a small business like ours. Best wishes, Josh at PostRight
I used post right to send a complaint to a retailer due to missing delivery, they sent it promptly via signed delivery and within a week I had said retailer contacting me to resolve the issue.
Will use post right now for all my post as I no longer have a walkable post office.
Reply from Postright
Hi there,
Thank you so much for this fantastic review and for choosing PostRight for your complaint letter!
We're delighted to hear that we could help resolve your delivery issue quickly and effectively. It's exactly why we created PostRight - to make formal correspondence simple and professional when you need it most.
Your comment about no longer having a walkable post office really resonates with us. We know many people face this same challenge, and it's brilliant that PostRight could provide a convenient solution for all your future postal needs.
We're here whenever you need us for any type of formal letter or correspondence.
Best regards,
The PostRight Team
I was looking for an easy way to send a letter when I am abroad and this worked really well. The process was simple to follow, and everything was taken care of from printing to delivery. It’s especially helpful for anyone who might find it difficult to get out or deal with postage themselves. Made something that would normally be a hassle feel very easy, will be back for when I need to send my next letter.
Reply from Postright
Thank you Josh, really glad it worked so well for you! Sending letters from abroad is such a pain normally, so we're pleased PostRight made it effortless. We'll look forward to helping you with your next one. — The PostRight Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
