Did not send me the cable I ordered, them tried to tell me that I actually needed a C to C instead of C to Mini B, but then they sent the right cable and then I sent a message that I had trouble wi... See more
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Potensic® is a blooming enterprise specialized in creating a variety of drones and committed to achieving consumers' flying dreams. Drawn from some of the biggest players in the industry, our team of experts has a broad range of experience in creating some of the very best tech products on the market and their extensive expertise are integrated into all aspects of our drones. We believe that like height, innovation is limitless. So, adhering to a user-oriented philosophy, which combines aesthetics and practicality, we strive to do the unimaginable and apply it practically into everyday life. We're passionate and relentless creators, engineers, developers, researchers and marketers, devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights our loyal customers around the world. Customer Support: support@potensic.com
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, , , China
- info@potensic.com
- www.potensic.com
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Outstanding customer service!
Outstanding customer service!
Potensic was responsive and helpful throughout my warranty claim.
When one of my ATOM 2 batteries stopped charging, they helped troubleshoot the issue and sent me a replacement under warranty at no cost. The new battery is working perfectly.
I truly appreciate their clear communication and how easy they made the process.
It’s reassuring to know they stand behind their products.
Thank you so much Potensic Team!
Fast delivery good quality as…
Fast delivery good quality as advertised. I recommend to buy from this vendor.
Love the Drone Atom 2 it is awesome
Love the Drone Atom 2 it is awesome. Learning how to fly it. Took it off beginner mode ran into a tree but it didn't hurt it but I need more practice. Love the video features . Its all new to me but I hope to use it to creat reels on FaceBook. Returning an item was a little difficult but they finally came through
Potensic Is a excellent company.
Excellent drone.
Potensic Is such a excellent drone I have the Potenaic Atom SE With the Fly more combo That comes with three batteries, a fast charger. And 16x spare propellers It's such a excellent drone Definitely buy from them again. The fact that you get three batteries with a fly more combo 31 minutes Of flight time in the sky for each battery. If you pop them in after one battery is Dead. You would get a total of 92 minutes of flight time. That's a long time with this drone. This drone is fantastic. Definitely would recommend this to anyone looking for a starter or a professional drone.
I have to say that I am super happy…
I have to say that I am super happy with my drone. From orders until I had it in my hand went quickly. Then the drone is good and easy to handle. So I'm super happy with it
Crazyyyy👍👍👍👍🔥🔥🔥
Good product!
Great product, 100% recommended
Great product, fast delivery, and good prices. I would recommend it.
Customer service is fantastic
Love my Atom 2, easy to fly & records high-quality 4k videos. Customer service is fantastic. I needed some help and in less than 2 minutes I was talking to a real person who was happy to help.
Very easy to set up
Very easy to set up. Now I have endless batteries always charged up so I can fly more. Highly recommend
I had a problem with my PTD1
I had a problem with my PTD1. Communication with them was excellent and they took care of the issue promptly. They really back their product.
Atom 2
Drone Atom 2 is well built and has great camera. I bought it directly from Potensic EU warehouse. Hope it will fly good and make nice photos and videos.
I never received my order
What went wrong is I never received my order and after a lot of phone calls and absolutely zero help with my order I lost faith that I’d receive my order
company that truly stands behind its products¿
Potensic has proven to be a company that genuinely cares about its customers and stands behind the products they sell. Their customer service has been excellent: fast responses, clear communication, professional attention, and most importantly, real solutions when a customer has a problem.
It is easy for a company to sell a good product, but what really makes the difference is how they respond when something goes wrong. In my experience, Potensic handled everything professionally and honored their warranty without unnecessary complications.
Their products offer excellent value for the money, but their after-sales support gives me even more confidence in the brand. This kind of customer service builds loyalty and makes me comfortable recommending Potensic to others.
Definitely a company I would buy from again. Five stars well deserved!
Amazing drone I absolutely love flying…
Amazing drone I absolutely love flying it video and pictures are an amazing quality my family also loved flying the drone as well
I just had to get on here and write…
I just had to get on here and write another review . I got the Atom and it's great. I got it stuck in a tree the other day. Finally got it down, from about a 30 foot drop, drone was untouched. you guys sure make strong little drones. It bounced a few times but no damaged what so ever. I'm impressed with the quality of your products. If you ever need anymore testers or reviewers let me know, I will be glad to fly one and tell what I think . These little things are just great. And the picture quality, outstanding.
DON'T WASTE YOUR MONEY ON POTENSIC
Purchased a dreamer Pro with a 4K 3-axis gimbal camera the drone never operated properly it keeps disconnecting from the remote and the battery will not work it says an error code the humidity and temperature are out of range contact customer support they were absolutely no help said it was the cable and they don't know what to tell me because the warehouse in the United States does not carry that product I would not buy from this company ever again I highly recommend you do not do business with potensic
Atom 2
Atom 2
I bought the ATOM two drone. And in my opinion, this is one of the best bang for your buck drones you can get on the market right now. I used to use a mini by DJI, and buying this was a very good purchase. If you are looking for a really good drone that doesn't hurt the bank account too much, I would 100% go this one.
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