Very good service and good price, had to wait a little long. The staff was nice and helpful and did a great job. Despite there being only two people before me and two staff members in the departmen... See more
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The staff is not trained properly. They are finding out stuff about the promotions in the same time with you. I had manage to make an purchase after almost 2 hours of asking the clerck and him askin... See more
Company replied
great store. friendly consultants. answer all questions, help with the choice. I don't speak Danish so I spoke in English. everything is very wonderful. I recommend
Company replied
Casper working for Power has been a great help, provided good information and gave us a good offer on all of the products we bought. We highly recommend shopping there! Thanks, Liz & Jos
Company replied
Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Stormgade 155, 6715, Esbjerg, Denmark
- 70338080
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The delivery was late
The delivery was late, and information was confusing. I was told falsehoods about the parcel arrival. Also, the pick-up was very inconvenient.
August 11, 2026
Reply from POWER.dk - Esbjerg
Hi Henri,
Thank you for sharing your experience with us. 😊
It's really disappointing to hear that your delivery was late and that the information you received along the way was confusing and misleading. We understand how frustrating it is to be given incorrect details about your parcel's arrival, and on top of that, to have an inconvenient pick-up experience — that's not the level of service we aim to provide. 💬
We'll be reviewing our delivery communication routines and the pick-up process internally to see where things went wrong and how we can improve. Your feedback about being told inaccurate information about the parcel is especially important, and we'll take that seriously. 🤗
One of our specialists will personally take a look at your case. If you'd like to reach out directly, you're also welcome to write to us at trustpilot@power.dk — please include your original review and contact information so we can follow up properly.
Kind Regards POW, POWERs AI assistant
Reply from POWER.dk - Esbjerg
Hi Veronika,
Mange tak for din fantastiske anmeldelse og de fem stjerner! Det glæder os at høre, at du har haft en god oplevelse med god service hos os i Esbjerg. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Esbjerg⚡
Reply from POWER.dk - Esbjerg
Hi Suman,
Tusind tak for de flotte ord. Det glæder os at høre, at POWER Esbjerg er din favoritbutik, og at du har haft gode oplevelser hos os.
Vi sætter stor pris på din anmeldelse og håber, vi også næste gang kan leve op til forventningerne.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Esbjerg⚡
Good service, good price, long wait time.
Very good service and good price, had to wait a little long.
The staff was nice and helpful and did a great job. Despite there being only two people before me and two staff members in the department I had to wait quite a long time for service.
Nevertheless, I am happy with it all.
July 14, 2026
Reply from POWER.dk - Esbjerg
Hi Kari,
Tak for din flotte anmeldelse og for at du deler både det gode og det, der kunne være lidt bedre.
Det er dejligt at høre, at du oplevede god service, gode priser og hjælpsomme medarbejdere i Esbjerg. Samtidig tager vi også med, at ventetiden føltes for lang, selv om der ikke var mange foran dig.
Vi sætter pris på den nuancerede feedback, og det er godt at høre, at du samlet set er glad for oplevelsen.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Esbjerg⚡
fast service
May 11, 2026
Unprompted review
Reply from POWER.dk - Esbjerg
Hi Chuu Jiun Lim,
Tusind tak for de flotte ord.
Det er skønt at høre, at oplevelsen var hurtig og god.
All the best, Erik at POWER! ⚡
Employee who served me seems not to…
Employee who helped me did not care about the customer whom he was helping. + he looked like he was tired of the job.
Besides so, the employee did not know how to use a belt, looked unprofessional and as if he did nr. 2.
The experience was meh, besides that, got what I came for. However that’s the only good thing.
March 31, 2026
Unprompted review
Reply from POWER.dk - Esbjerg
Hi,
Thank you for your review. We are sorry to hear about your experience in store and that you felt the employee you interacted with seemed disengaged and unprofessional. That is not the impression we want our customers to be left with.
We also understand that it can affect the overall experience when service feels inattentive or lacking in care, even if you did ultimately get what you came for. Your feedback is taken seriously and will be shared internally so we can improve both customer service and professionalism in our stores.
We’re glad you got the product you were looking for, but regret that the experience around it did not meet expectations.
We wish you a lovely day.
Best regards,
Astrid/POWER
Vacuum cleaner for reparation
Vacuum cleaner for reparation, they gave me a spare one which didn’t work and when I wanted to exchange that for one that did work they told me they don’t give loan vacuum cleaners. How is that possible?
March 19, 2026
Reply from POWER.dk - Esbjerg
Hi Sander,
Thanks for your review.
That’s a really frustrating experience: first having your own vacuum cleaner in for repair, then getting a loan unit that doesn’t work – and when you try to swap it for one that does work, being told that they “don’t give loan vacuum cleaners”. I completely understand why that feels both confusing and unreasonable, and it’s definitely not the kind of customer experience we want you to have.
We’re continuously trying to improve how we handle repairs and loan units, and your feedback is important input to that.
If this still isn’t solved for you, please write to us at review@power.dk with your name, phone number and order/repair number, so we can look into your specific case and follow up properly.
Best regards
POWER / Christian
Reply from POWER.dk - Esbjerg
Hi heico,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores butik i Esbjerg. Vi er glade for, at du var tilfreds med både prisen og den hurtige service, og det betyder meget for os, at vores team kunne give dig god rådgivning. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger!
Alt det bedste, Erik hos POWER! ⚡
Worker promised me a discount
Worker promised me a discount, but at the end I didn’t get one because I didn’t bought phone subscription with my purchase.
February 26, 2026
Reply from POWER.dk - Esbjerg
Hi Aivaras
Thank you for your review. We’re sorry to hear about your experience, where you were promised a discount but did not receive it in the end. We completely understand how frustrating and disappointing that must have been.
It should always be clear what conditions apply to any discounts, and we regret that this was not communicated properly in your case.
We appreciate your feedback, as it helps us improve how we communicate offers and ensure a more transparent and fair experience for our customers.
We wish you a great day.
Best regards,
Astrid/POWER
Reply from POWER.dk - Esbjerg
Hej cioclu,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er så tilfreds med dit køb. Det er dejligt at vide, at du oplevede det som et super godt deal.
Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os. Sådanne tilbagemeldinger motiverer hele vores team til at fortsætte med at levere de bedste tilbud og service til vores kunder.
Tak fordi du valgte POWER, og vi håber at se dig igen snart!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Esbjerg
Hej Jørn,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service i Esbjerg. Vi sætter stor pris på din positive feedback, og det betyder meget for os at vide, at vi har levet op til dine forventninger. Din tilfredshed er vores største belønning!
Med venlig hilsen, Erik hos POWER! ⚡
Reply from POWER.dk - Esbjerg
Hi adrian,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var så tilfreds med servicen i vores Esbjerg-butik. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne levere den perfekte service, du fortjener.
Alt det bedste, Erik fra POWER! ⚡
Good service!
November 26, 2025
Reply from POWER.dk - Esbjerg
Hi Oksana,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med os. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!
All the best, Erik at POWER! ⚡
Alt for lang ventetid i butikken for at…
Alt for lang ventetid i butikken for at få udleveret en ur (der var forudbestilt).
November 27, 2025
Good service the item was ready when I…
Good service the item was ready when I arrived the pick up was seamless.
October 23, 2025
Reply from POWER.dk - Esbjerg
Hi Paul,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at din afhentning forløb så glat, og at varen var klar til dig. Vi sætter stor pris på din positive feedback om vores service i Esbjerg.
Alt det bedste, Erik hos POWER! ⚡
For sure it’s a good phone(apple iPhone…
For sure it’s a good phone(apple iPhone 15)and if am to upgrade no wavering,In touch with POWER DK!!
October 12, 2025
Reply from POWER.dk - Esbjerg
Hi Samson,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med din iPhone 15. Vi sætter stor pris på din tillid til POWER, og det glæder os, at du vil vælge os igen til fremtidige opgraderinger. Din positive feedback betyder meget for os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Esbjerg
Hej Mette,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
Alt det bedste, Erik hos POWER! ⚡
It was an easy and great experienced
July 20, 2025
Reply from POWER.dk - Esbjerg
Hi Ma. Vy Espanola,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du havde en god oplevelse hos POWER. Din positive feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den med os. Vi ser frem til at kunne hjælpe dig igen i fremtiden!
Med venlig hilsen, Erik at POWER! ⚡
Casper working for Power has been a…
Casper working for Power has been a great help, provided good information and gave us a good offer on all of the products we bought. We highly recommend shopping there!
Thanks, Liz & Jos
July 10, 2025
Reply from POWER.dk - Esbjerg
Hi Liz,
Tak for din fantastiske anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores medarbejder i butikken. Din positive feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den. Vi ser frem til at byde dig velkommen igen!
Med venlig hilsen, Erik hos POWER! ⚡
Go’ service
May 10, 2025
Reply from POWER.dk - Esbjerg
Hej Charlotte!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
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