Everything went as expected! we reserved our item and picked it up the day after at the store with no problem. Customer service was also proactive and informed us with all relevant info. Much better e... See more
Company replied
Location
Switch locationKalvebod Brygge 59, 1560 København, Vesterbro, DK
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See what reviewers are saying
Probably the best customer service I've had at any store, ever. Emirhan helped me with my purchase, gave me advice and made the entire process frictionless. Top man!
Company replied
I got hassled by the staff to buy a more expensive product and offered unrelated services like electricity and cell. Felt really bad. You should let people pick up their package in peace otherwise you... See more
Company replied
The tv is fine but the staff are irritating.. He just wasted our half and hour, we were sure about our decision, he kept asking for unwanted telmore SIM card .this is irritating , if we don't want tha... See more
Company replied
Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Kalvebod Brygge 59, 1560, København, Vesterbro, Denmark
3.9
Great
371 reviews
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The staff is polite and always…
The staff is polite and always accommodating to the customer.
April 27, 2026
Reply from POWER.dk - Fisketorvet
Hi Vitali,
Tak for de flotte ord.
Det er dejligt at høre, at oplevelsen i butikken var så god, og at hjælpen blev mødt med venlighed og imødekommenhed.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik at POWER! ⚡
I got hassled by the staff to buy a…
I got hassled by the staff to buy a more expensive product and offered unrelated services like electricity and cell. Felt really bad. You should let people pick up their package in peace otherwise you're just increasing logistics as prople are forced to order to boxes.
March 28, 2026
Reply from POWER.dk - Fisketorvet
Hi,
Thank you for your review. We’re sorry to hear about your experience, where you felt pressured to purchase a more expensive product and were also offered unrelated services such as electricity and mobile plans. That is not the experience we want our customers to have.
We understand your frustration, especially as Click & Collect should be a simple and smooth way to pick up an order without unnecessary distractions or pressure. We regret that this was not your experience.
Your feedback is very important to us, and we will take it on board as we work to ensure a more respectful and seamless pickup process for our customers.
We wish you a lovely day.
Best regards,
Astrid/POWER
Attentive sellers gave me good advice about good products and good options
Attentive sellers, speak great English (I'm not Danish). A great service, excellent product options and good business.
February 23, 2026
Reply from POWER.dk - Fisketorvet
Hi Francine,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores sælgere i Fisketorvet gav dig god rådgivning og hjalp dig med at finde de rigtige produkter. Vi er glade for, at du oplevede god service og var tilfreds med vores produktudvalg.
Det betyder meget for os at vide, at vores team kunne hjælpe dig på engelsk og give dig en positiv oplevelse. Vi sætter stor pris på din feedback!
Alt det bedste, Erik hos POWER! ⚡
Everything great
March 13, 2026
Reply from POWER.dk - Fisketorvet
Hi Sara,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at alt var perfekt. Vi sætter stor pris på din positive feedback og er glade for, at du havde en god oplevelse hos os.
Alt det bedste, Erik hos POWER! ⚡
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