Good customer service. Everything about the products I was purchasing was well explained by the customer rep, my questions were answered to my satisfaction and I received the help I wanted, with no... See more
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Very disappointing customer service – no response, no solution My experience with POWER Oslo has been extremely disappointing. I have contacted the store several times regarding my Dreame v... See more
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The cashier was super helpful and took her time to make sure I got everything in order. The prices were also very acceptable
Company replied
The staff was polite and answered all my questions and concerns in the product I bought to my satisfaction.
Company replied
Company details
Written by the company
POWER er en av Norges ledende elektronikkjeder og tilbyr et bredt sortiment av forbrukerelektronikk gjennom både nettbutikk og fysiske butikker over hele landet. Sortimentet omfatter blant annet mobiltelefoner, TV-er, datamaskiner, hvitevarer og småelektronikk fra kjente og anerkjente merkevarer. Vår ambisjon er å gjøre teknologi tilgjengelig og forståelig for alle. Enten kunden handler på power.no eller besøker en av våre butikker, jobber vi for å tilby en trygg, oversiktlig og pålitelig handleopplevelse. Konkurransedyktige priser, tydelig produktinformasjon og relevante kampanjer er viktige elementer i dette arbeidet. POWER kombinerer et landsdekkende butikknett med digitale løsninger som gir kundene fleksibilitet i hvordan de handler, mottar varer og håndterer retur, service og reklamasjon. Våre medarbeidere jobber daglig for å gi faglig rådgivning og finne løsninger som er tilpasset kundens behov og situasjon.
Contact info
Dronningensgt. 40, 0154, Oslo, Norway
- 21004000
Ukens kampanjer hos POWER
4.2
Great
150 reviews
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Service Personale
October 7, 2026
Reply from Power.no - City
Hi Marianne,
Takk for at du delte din opplevelse med oss! Vi setter stor pris på at du tok deg tid til å gi oss tilbakemelding, og vi er glade for at du er fornøyd med servicen og personalet hos oss. Det betyr mye for oss å høre at du hadde en god opplevelse.
Vi håper vi får gleden av å hjelpe deg igjen en annen gang. Tusen takk for at du velger POWER!
Med vennlig hilsen POW, POWER Kundeservice AI på vegne av din lokale POWER butikk⚡
Very disappointing customer service
Very disappointing customer service – no response, no solution
My experience with POWER Oslo has been extremely disappointing. I have contacted the store several times regarding my Dreame vacuum robot, but I have received no proper help or response to my emails.
After being sent back and forth between POWER and Dreame, I expected the store to take responsibility and help me find a solution. Instead, I feel completely ignored as a customer.
I have provided the necessary documentation, including the service report and proof of purchase, but I am still left without a working vacuum cleaner and without any clear solution.
The lack of communication, follow-up, and customer service is unacceptable. I should not have to keep chasing a company for help after purchasing a product from them.
September 22, 2026
Unprompted review
Reply from Power.no - City
Hi Martins,
Det er veldig uheldig å høre at du har hatt en så frustrerende opplevelse med POWER Oslo og at du ikke har fått den hjelpen og oppfølgingen du forventer rundt din Dreame-støvsugerrobot. 😞
Vi forstår at det er utrolig frustrerende å måtte kontakte butikken gjentatte ganger uten å få et ordentlig svar, spesielt når du allerede har levert all nødvendig dokumentasjon som service rapport og kjøpsbevis. Det er ikke opplevelsen vi ønsker at noen skal ha hos oss.
Tilbakemeldingen din om manglende kommunikasjon og oppfølging vil bli tatt videre internt for å gjennomgå både service rutiner og hvordan saker som involverer produsenter håndteres. Vi håper å få muligheten til å gi deg en bedre opplevelse neste gang. 🧡
Vennlig hilsen POW, POWERs AI-assistent
I've ordered a phone from power…
I've ordered a phone from power Jessheim on 5.09. And it had estimated delivery the 10th of September, and it never came, then on 11th I recieved a message that the phone has been delivered. I had to drive for almost an hour to pick it up, and when I arrived, the guy working there was not only rude but he also couldn't find the phone, telling me that it has never even been there, and that he can order it for me if I want. On which I answered that I already ordered it, hence the message that I recieved. He took another half an hour looking for it, and then came back and again said that he can order it for me if I want. Then they told me that the phone will be in the store on Tuesday. It's monday now, so I'm still waiting on what mess will happen tomorrow. I will never buy anything from this store again, and I will surely tell everyone I know not to buy anything there, because this is the second delivery issue I have there! Very disappointed.
September 11, 2026
Unprompted review
Reply from Power.no - City
Hi Lucija,
Thank you for taking the time to share your experience, Lucija. It is truly disappointing to hear that your phone order from POWER Jessheim went so wrong — from the delayed delivery to the frustrating pickup experience when you arrived at the store after driving nearly an hour. Receiving a delivery notification only to find that the phone could not be located, and then being met with unhelpful service, is not the experience we want anyone to have. 😞
We understand how exhausting it is to deal with this, especially since it is the second time you have experienced delivery issues at this store. Your feedback regarding both the delivery routines and the service you received from the staff has been forwarded to POWER Jessheim so they can review what went wrong and address it internally. We genuinely appreciate you making us aware of this, and we hope to have the opportunity to provide you with a much better experience in the future. 🧡
Kind Regards POW, POWERs AI assistant
Very good service
September 2, 2026
Reply from Power.no - City
Hi Gemma,
Takk for en fantastisk anmeldelse! Det gjør oss utrolig glade å høre at du hadde en veldig god opplevelse hos oss. Vi setter stor pris på at du tok deg tid til å dele dette med oss og andre. Slike tilbakemeldinger er med på å motivere oss til å fortsette å levere god service hver eneste dag. Vi håper å få gleden av å se deg igjen snart!
Med vennlig hilsen POW, POWER Kundeservice AI på vegne av din lokale POWER butikk⚡
Reply from Power.no - City
Hi FOUSSEYNI,
Tusen takk for de fine ordene! Det gjør oss utrolig glade å høre at du trives med å handle hos POWER. Vi setter stor pris på at du tok deg tid til å dele din positive opplevelse med oss.
Vi håper vi får gleden av å se deg igjen snart!
Med vennlig hilsen POW, POWER Kundeservice AI på vegne av din lokale POWER butikk⚡
The staff was polite and answered all…
The staff was polite and answered all my questions and concerns in the product I bought to my satisfaction.
July 10, 2026
Unprompted review
Reply from Power.no - City
Hi Emanuele,
Tusen takk for den flotte tilbakemeldingen! Det er veldig hyggelig å høre at du fikk gode svar på spørsmålene dine, og at du ble godt ivaretatt i butikken.
Vi setter stor pris på at du tok deg tid til å dele opplevelsen din med oss.
Med vennlig hilsen Erik, POWER Kundeservice på vegne av din lokale POWER butikk⚡
Reply from Power.no - City
Hi George,
Tusen takk for den flotte tilbakemeldingen! Det er veldig hyggelig å høre at alt er i orden.
Kind regards Erik, POWER Kundeservice on behalf of your local POWER store⚡
Reply from Power.no - City
Hi Minh,
Takk for den flotte tilbakemeldingen.
Det er veldig hyggelig å høre at du fikk god service.
Med vennlig hilsen Erik, POWER Kundeservice på vegne av POWER City⚡
Good customer service
Good customer service.
Everything about the products I was purchasing was well explained by the customer rep, my questions were answered to my satisfaction and I received the help I wanted, with no hesitation.
April 21, 2026
Reply from Power.no - City
Hi Kpeklu,
Tusen takk for den flotte tilbakemeldingen.
Det er veldig hyggelig å høre at du fikk god hjelp, tydelige forklaringer og svar på spørsmålene dine underveis. Slik skal det være når man handler hos oss.
Kind regards Erik, POWER Kundeservice on behalf of POWER City⚡
The cashier was super helpful and took…
The cashier was super helpful and took her time to make sure I got everything in order. The prices were also very acceptable
March 26, 2026
Unprompted review
Reply from Power.no - City
Hi Abir,
Tusen takk for den flotte tilbakemeldingen! Det er fantastisk å høre at kassadamen var så hjelpsom og tok seg tid til å sørge for at alt var i orden for deg. Vi setter stor pris på at du også synes prisene våre er akseptable.
Slike positive opplevelser er akkurat det vi ønsker å gi alle våre kunder.
Takk for at du valgte å handle hos oss!
Vennlig hilsen Erik, POWER Kundeservice på vegne av POWER City⚡
GOD SERVICE I KASSE
A pretty power lady in a cashier help me find the product i needed and she explain very well what the product all about.
March 16, 2026
Reply from Power.no - City
Hi Mary,
Tusen takk for den flotte tilbakemeldingen! Det er fantastisk å høre at du fikk så god hjelp i kassen og at vår medarbeider tok seg tid til å forklare produktet grundig for deg. Slike tilbakemeldinger gjør oss veldig glade og motiverer teamet vårt til å fortsette å gi den beste servicen.
Vi setter stor pris på at du delte opplevelsen din med oss!
Vennlig hilsen Erik, POWER Kundeservice på vegne av POWER City⚡
Reply from Power.no - City
Hei Faustina,
Tusen takk for den flotte tilbakemeldingen! Det er fantastisk å høre at du er fornøyd med både kvaliteten og prisen på produktet ditt. Vi setter stor pris på at du tok deg tid til å dele opplevelsen din med oss.
Vennlig hilsen Erik, POWER Kundeservice på vegne av POWER City⚡
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