Power2choose Reviews 3

I’ve been with the same provider for over a decade. As a result of the Texas freeze I’ve been forced to shop around as my renewal rates are ridiculously too high.

I came across power to choose online and began the process via chat. Eventually someone called to review the plans found for my home. The representative I spoke with seemed a little annoyed the entire call….she was trying to be less annoyed though. Lol

I’ve never worked customer service or call center but I can only imagine how difficult it must be. I genuinely try to be very understanding and patient when dealing with people in the customer service/call center positions.

Nonetheless one thousand two (1002) kWh IS NOT the same as 1200 kWh…the rep kept saying this and became annoyed each time I questioned her in it

Overall the service was not terrible, there was some noise in the background but it’s COVID season so I get it.

The rates provided were with TXU and appear to be nearly half of the renewal rate offered by Gexa after being a customer for 12+ yrs.

I have been using Power2choose for years now. It has not done me wrong. We check to see if there are cheaper electric plans once a year. Sometimes we change, sometimes we don't. Power2choose helps us determine what plan and company works best for us. You have got to try it!

So easy to use and helps me filter not only on price but also by renewable energy. I've been using this site for 20 years, everytime my contract is up, to research the right contract for me. Thank you Power2Choose!