Just got the NX DHC and couldn’t be happier. All the features of more ‘popular’ brands at a better price. Trolley is high quality, sturdy, easy to set up and the accessories are outstanding. Couldn’t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got a good trade in price. Jimmy offered good advice and explained how the return process worked. Delivery was fast. Item was well packaged, easily assembled and looks impressive. Haven’t used it in a... See more
Delivery was prompt, in fact earlier than expected, Bought especially for the non clog front wheel. In extremely bad muddy conditions the front wheel did accrue mud, but the front wheel continued turn... See more
2nd Powerbug trolley now. No complaints whatsoever. Had a Motocaddy previously which gave me nothing but problems with battery. A fairly basic trolley and don't care about gizmos, as long as it goes f... See more
Company details
Written by the company
PowerBug: Revolutionising Electric Golf Trolleys Since 2003. For over 20 years, PowerBug has been at the forefront of innovation in the electric golf trolley industry. Established in 2003, we have built a reputation as a trusted name for golfers who demand high performance, reliability, and value. With decades of expertise, PowerBug stands as a testament to quality, customer satisfaction, and cutting-edge design.
Contact info
Unit 1, HTF Business Centre, HP10 9QH, Flackwell Heath, United Kingdom
- 01753 857 838
- jimmy@powerbug.co.uk
- powerbug.co.uk
The hedgehog winter wheels that I…
The hedgehog winter wheels that I bought look great, not tried them out yet as they only arrived today 1week after ordering.
November 8, 2024
Advertisement
As good as new
Christian looked after me well and for £ 150 I have a trolley as good as new. Thanks
November 8, 2024
Christian was great
Christian was great - recognising the problem instantly and seeing that the trolley was still in warranty, sent me the necessary new wheel which arrived a couple of days later.
November 8, 2024
Slick service
November 7, 2024
1st class service as standard.
I required a new mini lithium battery for my trolley. It was sent next day delivery and was received, charged and usable within 24hrs. The staff at powerbug are always courteous, very knowledgeable and extremely helpful. You get 1st class service as standard.
November 7, 2024
Advertisement
Prompt and courteous service
Prompt and courteous service. Helpful diagnosis on phone to identify problem and best options. Very reasonably priced and easy-to-use service. THANK YOU!
November 6, 2024
Very helpful
November 6, 2024
Advertisement
Great service
The repair service was professional, speedy and efficient; I am very happy with the outcome.
November 1, 2024
Easy to deal with and sorted my problem quickly.
Got me out of a hole when I couldn’t get a motor elsewhere. Gave me technical assistance I needed and made it easy to order a replacement.
November 4, 2024
Great customer service
Problem with my 18 month old trolley. Resolved easily and new part sent really quickly. Fantastic customer service
November 4, 2024
Customer service par excellence
November 4, 2024
Advertisement
Good friendly service always
Good friendly service always. But did not make it clear on any advertising that parts were not available for older models
November 3, 2024
Powerbug trolleys are great so I…
Powerbug trolleys are great so I ordered a new one as my old trolley was not right for the course I play. Ordering was easy. I traded in my old trolley and got a fair price for it against a new one. All went well up to the delivery. DHL sent me numerous messages which were confusing. I planned to be home on the first attempt but they delayed the delivery. I rescheduled and that got delayed also. I rang both companies but had to ask Jimmy from Powerbug to the chase the delivery which he did. Finally it arrived 6 days late. Jimmy was brilliant throughout the process.
October 22, 2024
Disappointing Royal Mail
The product itself looks fine and will be tested shortly. My only complaint was that the delivery window was given as 10:48 to 14:28 and the gloves were actually delivered at 18:00!!
November 2, 2024
Advertisement
Inform buyers that shippping price are…
Inform buyers that shippping price are incl. all taxes and duties
October 28, 2024
I had a problem with the gps holder
I had a problem with the gps holder. Powerbug immediately offered me a replacement,free of charge. Excellent service.
Its nice to know that excellent customer service does still exist in the business world.
October 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.