Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought two power meters and chain rings through power meter city. Fantastic customer service Dave. There has been great back-and-forth with emails on both my original orders and some follow up st... See more
Company replied
My purchase was an international sale, and to be fair it arrived in less time than a domestic package. I was kept updated from sale to when the package arrived. Product wise Power Meter City has an ex... See more
Company replied
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more
Company replied
Company details
- #2 of 29 best companies in Bike Accessories Store
- #2 of 49 best companies in Bicycle Store
- #4 of 78 best companies in Sporting Goods Store
Written by the company
Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
Contact info
27111 Aliso Creek Road, Suite 165, 92656, Aliso Viejo, United States
- (949) 535-3742
- sales@powermetercity.com
- powermetercity.com
4.9
Excellent
4K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Power Meter City
Thank you! We’re glad you had a great experience with our customer service and responsiveness. We appreciate your support!
Best store for buying high-quality
Best store for buying high-quality parts. I ordered from the website and my package was delivered to Quebec, Canada in 3 days. The prices are very fair and if you have any questions, you can easily chat with them. I will definitely buy from this site again.
March 18, 2026
Reply from Power Meter City
Thank you so much for the kind words! We’re thrilled to hear your order made it to Quebec so quickly and that you found our pricing fair and our team easy to reach. Providing fast international shipping and helpful support is exactly what we aim for. We truly appreciate your support and look forward to helping you again on your next upgrade!
A+ Retailer
March 17, 2026
Reply from Power Meter City
Thank you! Please let us know if there is anything else we can do!
Fast shipping!
II was so impressed with the fast shipping! Item described was what I received.
March 8, 2026
Reply from Power Meter City
Glad the power meter arrived quickly, Bailey! We are here if there is anything else we can do! Ride safe!
Reply from Power Meter City
Thank you, Michael! Please let us know if there is anything else we can help you with!
Great service and follow up.
March 12, 2026
Reply from Power Meter City
Thank you! We're glad you had a great experience with both our service and follow-up. We appreciate your support and hope to help you again down the road!
Outstanding customer service when I…
Outstanding customer service when I reached out for a technical question when searching for a power meter
March 14, 2026
Reply from Power Meter City
Thank you! We're happy to hear our team could assist with your technical questions while choosing the right power meter. Providing helpful and knowledgeable support is something we take pride in.
Thank you for your prompt response and…
Thank you for your prompt response and prompt shipment. This is my first time using your company I will continue to do so with customer service like this! The items I purchased from you are replacement parts for my Trek Madone--a bike I love to ride and want to keep it in top shape. Thanks again guys!
March 13, 2026
Reply from Power Meter City
Thank you for your kind words and for giving us a try! We're glad we could get your order out quickly and help you keep your Trek Madone running in top shape. We appreciate your support and look forward to helping you again in the future, Charles!
They had the part and color I was…
They had the part and color I was looking for fast shipping and good price
March 14, 2026
Reply from Power Meter City
Thank you, Brett! We're glad we had the exact part and color you were looking for. Fast shipping and good pricing are what we always aim for. Enjoy your new setup!
Super fast shipping
Super fast shipping! Thank you! Power meter exactly as expected, and my order was shipped within an hour of placing it.
March 14, 2026
Reply from Power Meter City
Thank you! We're happy to hear everything arrived exactly as expected and that your order shipped so quickly. We appreciate you choosing Power Meter City and hope you enjoy your new power meter!
Fast and easy service at a fair price
March 7, 2026
Reply from Power Meter City
Thank you, Jeffrey! We're glad to hear the process was fast and easy and that you found a fair price. We truly appreciate your support!
Power Meter City after purchase reach…
Power Meter City after purchase reach out to me to see if I had any questions or concerns. Good customer service.
March 4, 2026
Reply from Power Meter City
Thank you! We always like to check in after delivery to make sure everything went smoothly and to see if any questions come up. We’re glad you appreciated the follow-up and our customer service!
Flawless experience and quick shipping!
March 11, 2026
Reply from Power Meter City
Thank you! We’re glad to hear everything went smoothly and that your order arrived quickly. We really appreciate your support and hope to help you again in the future!
Excellent buying experience from a…
Excellent buying experience from a company I wasn’t familiar with previously! Communication was great and I really appreciate the knowledge base that was made available to me through emails and videos. Products shipped extremely fast too!
March 4, 2026
Reply from Power Meter City
Thank you! We’re thrilled to hear everything went smoothly and that the shipping was quick. We appreciate you choosing Power Meter City!
Fast delivery.
March 3, 2026
Reply from Power Meter City
Thanks for the feedback! We’re glad your order arrived quickly and everything went smoothly.
Reply from Power Meter City
Thanks for the feedback! We’re glad your order arrived quickly and everything went smoothly. Ride safe!
Power meter a good choice
Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank.
The phone app has been removed from Google play despite having link to same in the provided manual.
Lots of info. available on Power City's website and staff are quick to reply to email.
March 10, 2026
Reply from Power Meter City
Thank you! We’re happy to hear the process was fast and easy from start to finish. We appreciate your support!
Frictionless Process,Extremely fast service overall and high…
Extremely fast service overall and high attention to detail.
March 10, 2026
Reply from Power Meter City
Thank you! We’re glad you noticed the attention to detail and that your power meter arrived quickly and was easy to install. We also appreciate you pointing out the note about the app—we’re always happy to help customers track down the latest versions or alternatives if needed. Thanks again for the kind words about our team and resources!
Reply from Power Meter City
Thank you! We’re glad the ordering process was easy and that we could get your order shipped the same day. We appreciate your support and hope to help again in the future! 🚴♂️
Quick shipping
March 7, 2026
Reply from Power Meter City
Thanks for the feedback! We’re happy to hear the shipping was quick and everything went smoothly.
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