Powersaver Reviews 

353
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Excellent bunch of lads. So helpful and friendly. Mark (manager) helped me with my order and after ordering it a 2pm the parcell arrived at 9.30am the following morning. Excellent prices and very... See more

Rated 3 out of 5 stars

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and r... See more

Rated 1 out of 5 stars

I ordered a bathroom ceiling light becel with next day delivery service four weeks ago that has not been delivered. I contacted Powersaver and DHL with the request to investigate with nmo response. On... See more

Rated 1 out of 5 stars

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I... See more

Company details

  1. Electrical Wholesaler
  2. Burglar Alarm Store
  3. Electronic Parts Supplier

Written by the company

Powersaver is a UK based Electrical and Security wholesaler. Selling intruder alarms, wireless burglar alarms, lighting, home security and electrical products.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

353 reviews

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No recent history of asking for reviews

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2.7

All reviews

(353)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service & delivery

Did plenty of research for alarm systems & Powersaver came out on top for the equipment I required. Spoke to the branch directly who had all the gear in stock & provided a cheaper than on-line quote. Excellent & fast communication with next day delivery. Cannot comment on the equipment supplied as yet but will update once fitted.

August 9, 2022
Unprompted review
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Reply from Powersaver

Thank you for taking the time to share your experience shopping with us, Phil. It was a pleasure helping you get the equipment you needed.

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Rated 2 out of 5 stars

Didn’t send what I ordered

Order one item - unfortunately sent an updated model which wasn’t what I wanted

August 5, 2022
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Reply from Powersaver

We're sorry to hear that you didn't enjoy your experience shopping with Powersaver. Please get in touch with us via phone or email so we can help you get this sorted.

Rated 5 out of 5 stars

I bought a Texecom replacement alarm…

I bought a Texecom replacement alarm system from PowerSaver.
Very professional and efficient staff, and most helpful with my purchase.
I will always go back to them in the future.

July 21, 2022
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Reply from Powersaver

Thank you for your review, it was a pleasure assisting you and we look forward to seeing you again.

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Rated 5 out of 5 stars

Prompt efficient service

Easy ordering and fast response to enable my repair to be carried out quickly

July 21, 2022
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Reply from Powersaver

Thank you for your review and we are happy to hear that you had a great experience shopping with us!

Rated 4 out of 5 stars

Good service and products!

Good service and products!
I was looking for a new control panel for house alarm.
Found what I was looking for, called Proprietors to check, they replied and everything ok!
Received item ok!
No user/installation manual included though! (This is what I contacted them to ask about!!)

July 21, 2022
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Reply from Powersaver

Thank you for your review. We appreciate you taking the time to let us know how we're doing!

Rated 4 out of 5 stars

Reasonable price, reasonable delivery

Good quick delivery, although placing an order on a Friday afternoon means you don't receive the item(s) until the following Tuesday.

July 20, 2022
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Reply from Powersaver

Thank you for your review, we are always aiming to improve our quality of service to ensure you have the best experience possible.

We hope to see you again!

Rated 5 out of 5 stars

Always good

Good service, prices and fast delivery. Have bought complete alarm systems and extra parts and its always been good.

July 15, 2022
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Reply from Powersaver

Thank you for taking the time to write your review!

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Rated 2 out of 5 stars

Items not as described - Poor customer response

I ordered a Texecom Alarm kit. Their website and the invoice they sent with the order said that the kit included a communicator. I did not receive one and on inquiry was told that the communicator was no longer included in the kit. They had two communicators in stock but refused to send me one without charge instead offering to refund the cost of the kit. This did not help me as I bought the kit to install the alarm system and not be left with a load of peripherals without the heart of the system. Their attitude despite the website and the invoice saying so was that it is not their fault and it is a take it or leave it situation.
To me it was misrepresentation of what was being sold. I recommend that anyone buying from them checks the info on the website directly with them before ordering.

April 4, 2022
Rated 4 out of 5 stars

Fine

Fine, but...

The manufacturer failed to include jnstallation instructions! Not only did I have to "register " with them as an installer, but I then had to download and print more than 35 pages of instructions. What a waste of time and effort. This is security gone mad. I was as you know disgusted that Honeywell now fail to support their "Intellisense" alarm (instructions were included) which you supplied to me only 2 years ago. Lets hope this one lasts longer.

Thank you however for your help and prompt service.

Regards, Ian

March 5, 2022
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Rated 5 out of 5 stars

Great service

The guys sent out the wrong items , but the service in putting that right was second to none , will be using again for sure

March 3, 2022
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Rated 5 out of 5 stars

perfect service

I contacted Powersaver when I had a fault on my alarm panel and from the very start they couldn't have been more helpfull. they even sent me a new panel before they received the old one back.
highly recommend, dont shop anywhere else.
10/10

February 14, 2022
Unprompted review

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