Powersheds Reviews 896

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their robust construction and the use of good, solid timber. Many people found the sheds and summerhouses easy to assemble, often noting the precise fit of components and clear instructions. The delivery service is frequently commended for its punctuality, secure packaging, and the helpfulness of the drivers. Reviewers also consistently report exceptional customer service, with staff being described as helpful, prompt, and genuinely caring in addressing queries and concerns. However, some customers also noted issues with product quality, such as warped or cracked wood, gaps in panels, and poorly designed windows leading to leaks. A few other people also felt that certain "premium" products did not meet their expectations in terms of finish and overall feel. There were also occasional reports of missing parts upon delivery, which sometimes caused delays in assembly.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers are very satisfied with their... See more

Quality

Customers consistently note positive experiences with quality, praising the strong, sturdy wood and overall... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and care taken... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Service

People report positive experiences with service. Customers frequently praise the prompt and positive... See more

Based on these reviews

Rated 5 out of 5 stars

Bought through Berkshire garden Buildings who were superb. Powersheds were also superb throughout. Quick response to emails and calls. Everything was delivered to a highly professional standard. An... See more

Company replied

Rated 5 out of 5 stars

Great selection of sheds, ordered 6x6 which arrived on time as suggested. Securely and well packed on delivery crate and easily assembled with good instructions. Very pleased with purchase. Customer s... See more

Company replied

Rated 5 out of 5 stars

This is the company to go for if you want to buy a log cabin.Excellent product,customer service second to none.Any issues,questions and concerns dealt with promptly and correctly a real joy to work wi... See more

Company replied

Rated 5 out of 5 stars

Purchased a summerhouse last year and had a slight problem with a panel. Powersheds responded quickly to every email I sent and also sent a replacement panel out within a few days. So refreshing to fi... See more


Company details

  1. Garden Center

Written by the company

We've made choosing, buying and assembling high-quality sheds powerfully simple. By combining genius craftsmanship, superior materials, fast delivery, and excellent service, we've created the most satisfying shed experience... from start to finish. it shouldn't be innovative. But it is.

10 Year Guarantee

No fuss, free returns

No fuss, free returns
Every Power shed is made to stand the test of time. Any shed purchased on the PowerSheds.com website or through an approved Power retailer comes with our free 10 year guarantee, against timber rot, decay or insect infestation.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

896 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Updated Review (Originally "The Ship Spoiled For A Ha'peth Of Tar")

This review relates to an 8x6 pent shed. Overall, the shed is of decent quality for the price, and it was quite easy to erect. However, the attention to detail lets it down.
There are a total of 8 pieces of vertical trim to cover the four corners and the four joins between panels. Three of these are longer and fit the front corners and the front join. Five of them are shorter, three of which cover the rear corners and rear join. The other two are supposed to fit the side joins, but they are too short because of the slope of the roof. Furthermore, the shorter trims are of a different profile, being square edged. The longer trims, like the barge boards, are all round edged.
I telephoned Powersheds to query this, and was told that the side trims were only supposed to cover the join between the panels, and not to meet the barge board. A 2 or 3 inch gap between the trim and barge board looks like a mistake to me!
Concerning the different profiles, the answer was "we send the measurements to our supplier and we get whatever they send". Really?
One more minor gripe - they only provide one key for the lock. You can buy the cheapest padlock from your local DIY store and get 2 or 3 keys with it. Why does Powersheds spoil the ship for a ha'peth of tar? It could otherwise be a 5* review.

UPDATE 18th June 2025
Following this review, I was contacted by the CEO of Powersheds expressing his disappointment that I had not been fully satisfied with my purchase, and offering to rectify the situation. This was done quickly and efficiently, and communication was excellent throughout. With my minor niggles having been eradicated, I am pleased to be able to raise the rating to 5 stars.
It is the mark of a good business, how it deals with issues, and in this regard Powersheds has proven its worth.

June 4, 2025
Unprompted review
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Reply from Powersheds

Hello,

Thank you very much for your review and for taking the time to share your experience.

All the best,
Powersheds

Rated 5 out of 5 stars

Well Built Solid Shed

Solid Well Built Shed with thick framing, easy to assemble and great customer service.

June 4, 2025
Unprompted review
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Reply from Powersheds

Hello Desmond,

Thank you for your great review! We're so pleased to hear you're happy with the shed and our service.

All the best,
Powersheds

Rated 5 out of 5 stars

NEW SUMMER HOUSE

After many weeks of researching I purchased an 8m x 6m pent roof summerhouse (via Wickes) from Powersheds. Delivery was on time and easy to unpack. Good quality, well constructed, It was assembled by my neighbour (with help from me - I am 80 and arthritic!) in four hours apart from the roofing felt.The instructions were clear and eay to follow and I am just thrilled wth it - seem to be spendng more time in it than I do in the house!

May 1, 2025
Unprompted review
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Reply from Powersheds

Hello Sheila,

Thank you so much for your lovely review!

We're thrilled to hear you're enjoying your summerhouse, it sounds like the perfect spot to relax.

All the best,
Powersheds

Rated 4 out of 5 stars

How they handle problems.

I ordered an 8x3 shed from Powersheds, and it was delivered on time as promised. I started to assemble the shed when I ran into some difficulties. I contacted PowerShed and explained the situation. All companies have problems from time to time; the measure of a company is how it handles problems. PowerSheds did very well. They realised there was a problem, we talked and got the issue resolved. Great support, and the shed is perfect. A great company to do business with. Peter

May 23, 2025
Unprompted review
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Reply from Powersheds

Hello Peter,

Thank you so much for your kind words.

We're delighted to hear you're happy with your shed and the support you received. It's been a pleasure to assist you.

We hope you enjoy your new shed!

Kind regards,
Powersheds

Rated 5 out of 5 stars

Outstanding service

Ordered a 7x5 pent shed through Wickes. After unpacking I realized there was a piece missing. I emailed power sheds on a Sunday not expecting a reply until Monday. Jack from powersheds replied within an hour with his apologies and sent the missing part out first thing on Monday and I had it by midday on the Tuesday with absolutely no nonsense.
Great customer service and the shed itself was easy to assemble and looks great. Highly recommended. Thank you Jack.

May 19, 2025
Unprompted review
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Reply from Powersheds

Hello Shelby,

Thank you for your wonderful review! We’re thrilled Jack could assist you quickly and that you’re happy with your shed. Your recommendation means a lot to us!

All the best,
Powersheds

Rated 4 out of 5 stars

Fast Delivery, Great Comms, Reasonable quality

I ordered a 14 x 6 premium security apex shed and booked for delivery 10 days later, Good comms about the delivery. Helpful driver and the shed was well packed. Timber was dry, instructions included and enough fixings. Paid for professional installation by a third party and took 2 people 4 hours.

Positives Robust, well made, strong base, quality felt

A star knocked off because
*Not all timber on door cut to same length
*Door needed a minor adjustment to open / close without catching
*One panel had the tongue and groove spaced differently so it doesn't line up when viewed down the side of the shed and had cracks / splits where nailed
*Hinges are much lower quality than the rest of the shed and screwed rather than bolted which makes the security claim a joke but an easy fix to replace

May 17, 2025
Unprompted review
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Reply from Powersheds

Hello Chris,

Thank you for your detailed review and feedback. We’re glad to hear you’re pleased with the overall quality and delivery experience. Your comments about the timber and fittings are noted, and we’ll share them with our manufacturing team to help improve. We appreciate you taking the time to share your thoughts.

All the best,
Powersheds

Rated 5 out of 5 stars

Great product and customer service.

Having purchased the 12x8 pent shed in March for my chosen delivery date of April, I am very well impressed with both the shed, delivery and driver who brought it.
The shed was beyond my expectations as the windows and doors were already assembled.
Having lost the key to the door, contacted customer service who have arranged a replacement.
Product excellent
Delivery excellent
After sales service excellent
If you want a good experience when purchasing a shed, then give them a try.

April 17, 2025
Unprompted review
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Reply from Powersheds

Hello Sue,

Thank you for your fantastic review! We’re delighted to hear you’re happy with the shed, delivery, and after-sales service. Your recommendation means a lot to us!

All the best,
Powersheds

Rated 5 out of 5 stars

5 star service

Recently purchased an 8x6 premium pent shed and Powersheds were brilliant from start to finish, communicated everything so well from the quoting, invoicing to delivery schedule. Also very impressed with the quality of the shed delivered. Can’t recommend them enough. Thanks for an easy and pleasant experience!

May 13, 2025
Unprompted review
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Reply from Powersheds

Hello Adam,

Thank you so much for the wonderful review! We’re delighted to hear you had such a smooth experience and are pleased with your shed.

All the best,
Powersheds

Rated 5 out of 5 stars

I bought 10x8 Power Apex Double Door…

I bought 10x8 Power Apex Double Door Shed in 2022 Nov. Very good customer service. Very impressed with the shed. I called customer service several times and they all were very helpful. Definitely I will recommend them to anyone.
J.Theva

May 20, 2025
Unprompted review
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Reply from Powersheds

Hello Jayanthy,

Thank you for your kind words! We're thrilled to hear you're happy with your shed and the support you received.

All the best,
Powersheds

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Very pleased with our summerhouse. Would not hesitate to recommend this Company

November 18, 2024
Unprompted review
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Reply from Powersheds

Hello Alan,

Thank you for the great review! We’re so pleased you’re happy with your summerhouse and our service. Your recommendation is truly appreciated!

All the best,
Powersheds

Rated 5 out of 5 stars

Delighted with my decking customer service spot on

Decking arrived on expected delivery date so a plus. Now to the decking it looks fantastic. I have wanted decking for a long time with the main aim of creating less maintenance and a safe place to sit and enjoy the garden. (Those less abled I can truthfully say it's been a game changer in terms of making garden terrain stable and easier to navigate)
I had some questions and the customer service was five star. As businesses go they really do take the time to understand the needs of the customer.
Would I buy from powersheds in future...I am already looking at my step to making my garden accessible.
In hindsight I wish I had brought the rail set with the decking. However I have decided to do this when funds allow.
Super happy with solid decking which genuinely looks like it will last years.

May 15, 2025
Unprompted review
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Reply from Powersheds

Hello Evette,

Thank you for the fantastic review! We're so pleased to hear the decking has made such a positive difference and that our team could support you along the way.

We look forward to helping with your next garden project!

All the best,
Powersheds

Rated 5 out of 5 stars

Great customer service

Not great delivery but really impressively quick response and follow up! Can’t fault it.

May 14, 2025
Unprompted review
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Reply from Powersheds

Hello Sara,

Thank you for the great review!

We're so pleased to hear you were happy with our quick response and follow-up, much appreciated!

All the best,
Powersheds

Rated 5 out of 5 stars

Excellent service and product

I bought a 10x6 summerhouse from this company after looking at dozens on line. The process from ordering to delivery was excellent. I was kept fully informed of progress and delivery was on time. The quantity of the product is great and the variables of where windows and doors can go put it well ahead of competition. I varnished it with coo var yacht and seaplane varnish which really enhanced the wood finish. Overall a very good experience and I have no hesitation in recommending this company or product.

April 29, 2025
Unprompted review
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Reply from Powersheds

Hello Brian,

Thank you for the kind review!

We're delighted your shed is still going strong and that you've had a great experience with our team.

All the best,
Powersheds

Rated 5 out of 5 stars

Opening windows 5 star

Brought two opening windows for my power shed which I’m currently turning into a sensory room it’s completely transformed the already well made ( designed) shed I love the way they look and how well made they are amazing the shed looks incredible with theses windows definitely recommend theses windows even added a YouTube tutorial on how to to fit which is incredibly helpful screws were also included

May 8, 2025
Unprompted review
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Reply from Powersheds

Hello Sabrina,

Thank you for the fantastic review! We're so glad the windows have helped transform your shed – it sounds like an amazing project. Great to hear the YouTube tutorial and included fittings were helpful too!

All the best,
Powersheds

Rated 5 out of 5 stars

Quality product…

Having purchased my Pentland shed 2 years ago from Wicks I have to say that the quality of the shed was excellent. It was fairly simple for myself and a friend to erect without too much trouble.
The shed is very stable and robust exactly what I was looking for and looks just as good now as it did when first erected.
I would definitely recommend this product . I have also found Customer service to be very friendly and helpful

May 8, 2025
Unprompted review
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Reply from Powersheds

Hello Kevin,

Thank you so much for your lovely review! We're delighted to hear your shed is still going strong after two years and that both the product and our customer service have met your expectations.
Your recommendation means a lot to us!

Many thanks,
Powersheds

Rated 5 out of 5 stars

12x6 pent shed

The quality is amazing.It was delivered exactly on time. Three hours to build floors and walls then same again for roof and felting. Had to stop regularly as it was too hot so could be done faster. Very sturdy. Two men walking over the roof totalling 22stone without a creak or wobble while we did the felting etc. Highly recommend this product and the company.

May 3, 2025
Unprompted review
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Reply from Powersheds

Hello Graham,

Thanks for the great review!

We're glad you're impressed with the quality and build, sounds like a solid job well done!

All the best,
Powersheds

Rated 5 out of 5 stars

Excellent communication and customer service

Purchased a summerhouse last year and had a slight problem with a panel. Powersheds responded quickly to every email I sent and also sent a replacement panel out within a few days. So refreshing to find a company in this day an age who still cares even after they've got your money! Would definitely recommend and use again.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, equally good service

I cannot praise the team at Powersheds more. They dealt with every bespoke query quickly and accurately, and - after a very long email chain where they were patient and double-checked every detail - nailed every request.

The shed is fantastic and was delivered quickly.

Easiest 5 stars Ive given in a long time.

April 30, 2025
Unprompted review
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Reply from Powersheds

Hello Matt,

Thank you for the brilliant review!

We're so pleased everything was spot on and that you're happy with your shed, it was our pleasure to help!

All the best,
Powersheds

Rated 5 out of 5 stars

Powesheds wonderful experience

I recently purchased a Premium Pent summer house from Powersheds.
It's really good quality, very strong and also looks good.
I cannot say enough about how helpful the customer services team are, so helpful when I had questions.
I can't thank them enough.

April 24, 2025
Unprompted review
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Reply from Powersheds

Hello Sue,

Thank you for the lovely review!

We're so pleased you’re happy with your summer house and that our team could help, much appreciated!

All the best,
Powersheds

Rated 5 out of 5 stars

Excellent

Excellent!
I ordered my 10x 4 Powershed online through Wickes. The communication via email was good from Wickes, Powershed and Palletline who delivered it.
It arrived with notice of a 2 hour time slot on the arranged day. Delivery driver was friendly and efficient.
3 of us unloaded the parts off the pallet - 1 each side to stop the parts from falling and 1 person unscrewing, working together to move the pieces to the garden.
My 23 year old son put this shed together single handedly in under 7 hours, having watched the video and briefly scanning through the written instructions.
The parts all fitted, the only slight criticism is the alignment of the door hinges with the cladding on the side was off so two of the hinges were screwed to two pieces of cladding stead of flat to the same one.
The finished shed looks great and I’m happy with it.

April 25, 2025
Unprompted review
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Reply from Powersheds

Hello Karen,

Thank you for the detailed review! We're glad everything went smoothly and that you're happy with your shed. We'll take your hinge feedback on board—much appreciated!

All the best,
Powersheds

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