Powersheds Reviews 896

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their robust construction and the use of good, solid timber. Many people found the sheds and summerhouses easy to assemble, often noting the precise fit of components and clear instructions. The delivery service is frequently commended for its punctuality, secure packaging, and the helpfulness of the drivers. Reviewers also consistently report exceptional customer service, with staff being described as helpful, prompt, and genuinely caring in addressing queries and concerns. However, some customers also noted issues with product quality, such as warped or cracked wood, gaps in panels, and poorly designed windows leading to leaks. A few other people also felt that certain "premium" products did not meet their expectations in terms of finish and overall feel. There were also occasional reports of missing parts upon delivery, which sometimes caused delays in assembly.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers are very satisfied with their... See more

Quality

Customers consistently note positive experiences with quality, praising the strong, sturdy wood and overall... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and care taken... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Service

People report positive experiences with service. Customers frequently praise the prompt and positive... See more

Based on these reviews

Rated 5 out of 5 stars

Bought through Berkshire garden Buildings who were superb. Powersheds were also superb throughout. Quick response to emails and calls. Everything was delivered to a highly professional standard. An... See more

Company replied

Rated 5 out of 5 stars

Great selection of sheds, ordered 6x6 which arrived on time as suggested. Securely and well packed on delivery crate and easily assembled with good instructions. Very pleased with purchase. Customer s... See more

Company replied

Rated 5 out of 5 stars

This is the company to go for if you want to buy a log cabin.Excellent product,customer service second to none.Any issues,questions and concerns dealt with promptly and correctly a real joy to work wi... See more

Company replied

Rated 5 out of 5 stars

Purchased a summerhouse last year and had a slight problem with a panel. Powersheds responded quickly to every email I sent and also sent a replacement panel out within a few days. So refreshing to fi... See more


Company details

  1. Garden Center

Written by the company

We've made choosing, buying and assembling high-quality sheds powerfully simple. By combining genius craftsmanship, superior materials, fast delivery, and excellent service, we've created the most satisfying shed experience... from start to finish. it shouldn't be innovative. But it is.

10 Year Guarantee

No fuss, free returns

No fuss, free returns
Every Power shed is made to stand the test of time. Any shed purchased on the PowerSheds.com website or through an approved Power retailer comes with our free 10 year guarantee, against timber rot, decay or insect infestation.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

896 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly staff, easy to order online. Delivery was on time. Very pleased with the shed.

February 27, 2025
Unprompted review
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Reply from Powersheds

Hello James,

Thank you for your wonderful review! We're delighted you had a great experience and are happy with your shed.

All the best,
Powersheds

Rated 1 out of 5 stars

The worst shed I have purchased

The worst shed I have purchased. Considering the price I expected better. I highlighted to the company that the roof trusses were sent wrong. They disputed this and said the shed was incorrectly fitted and by reconfiguring the walls I would gain 10mm. I explained the trusses do not touch the supporting walls and 5mm on either supporting wall would not be safe, again they disputed this. To top it the external trims are too long because the roof trusses are too small. The company do not acknowledge a simple packing error. Poor customer care, beware!

February 14, 2025
Unprompted review
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Reply from Powersheds

Hi Stuart,

Thank you for your feedback, and we’re truly sorry to hear that you weren’t satisfied with your experience. We always aim to provide excellent customer service and clear assembly instructions, and we regret any frustration caused.

After reviewing your case in detail, as you know, we identified that the issue with the roof trusses was due to the placement of the panels during assembly. Our instructions specify that the 3ft (890mm) panels must be placed on the gable ends to ensure the shed remains square. Unfortunately, positioning them differently altered the dimensions, making the building become out of square, one side of the shed being longer than the other side, which then affected the alignment of the roof trusses and trims... which is why they wouldn't fit.

That said, we took full responsibility for any confusion and offered multiple solutions, including providing replacement parts or adjusted panels to correct the alignment. However, we understand that you’ve chosen to keep the shed as it is and have made your own modifications.

If you change your mind and would like any further support, we would still really like to help. We appreciate your feedback, as it helps us improve our instructions to make it even clearer to future customers to prevent similar issues happening again.

Kind regards,
Powersheds

Rated 5 out of 5 stars

After 4 years, all is good!

4 years after we built our shed, it continues to provide the shelter and space we bought it for. It was easy to erect and has never leaked or given any problems, despite the heavy winds and rain we have experienced in the last few years. Externally it has weathered well, with a uniform appearance to the wood and no splits or tearing in the felt. This was good value for money and I would happily purchase from Powersheds again.

February 25, 2025
Unprompted review
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Reply from Powersheds

Hello Rick,

Thank you for your fantastic review! We're delighted to hear your shed has stood the test of time and weather.
We appreciate your support and would love to serve you again in the future!

All the best,
Powersheds

Rated 5 out of 5 stars

Great purchase

I recently bought an Powershed and am very happy with my purchase, great value for money also with lasting quality. The build was very easy and the instructions were well written with diagrams. Overall, if required, I would definitely buy another Powershed should the time come. Thanks!

June 11, 2024
Unprompted review
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Reply from Powersheds

Hello jordan,

Thank you so much for your kind review!

We’re thrilled to hear that you're happy with your Powershed and that the build was easy with clear instructions.

We’re proud of the lasting quality and great value it offers. If you ever need another, we’d be delighted to have you back! Thanks again!

All the best,
Powersheds

Rated 5 out of 5 stars

Absolutely over the moon

Absolutely over the moon, with the service price and quality of the item security 12x6.
Can't fault it! All well done the the whole team and the fabrication team a pat on the back. Carry on the good work. N Harrison. Much better than any alternative we got this one after another which was nothing like yours!

February 14, 2025
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Reply from Powersheds

Hello Neil,

Thank you so much for your kind words! We're thrilled to hear you're happy with the service, price, and quality.

We'll be sure to pass along your praise to the whole team. Thanks again for choosing us!

All the best,
Powersheds

Rated 5 out of 5 stars

Really excellent customer service, from a company producing high-quality sheds. Recommended!

Installed a 14x6 double-door pent-roofed Powershed in late 2021, and was very impressed with the overall quality of the materials, fit and finish as well as the assembly instructions.
Fast forward to this week when we lost the key to the shed. A quick call to Powersheds to try and source a replacement key identified two possible options.
They pinged me an email with images of the two keys, and after identifying the correct key, they posted two keys back to me free of charge.
Really excellent customer service, from a company producing high-quality sheds. Recommended!

February 13, 2025
Unprompted review
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Reply from Powersheds

Hello,

Thank you for the fantastic review!

We’re thrilled to hear you’re happy with both your shed and our customer service. Your recommendation means a lot to us!

All the best,
Powersheds

Rated 5 out of 5 stars

We purchased a shed and summer house…

We purchased a shed and summer house and are pleased with both. It was easy to order and they arrived quickly and well and packaged. The people at Powersheds are excellent to deal with and seem genuinely interested in their customers. I would highly recommend Powersheds.

February 11, 2025
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Reply from Powersheds

Hello Pamela,

Thank you for your kind words!

We're thrilled to hear you're happy with your shed and summer house. We truly appreciate your recommendation and look forward to serving you again in the future!

All the best,
Powersheds

Rated 5 out of 5 stars

Great product and customer service

Bought a 8x4 shed last April and it’s a great job, easy to build and stayed strong against hurricane Eowyn recently which is a plus. Recently lost the key and no problem sending me another one out, excellent customer service. Thanks again.

February 10, 2025
Unprompted review
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Reply from Powersheds

Hello Bex,

Thanks so much for your great review!

We're so glad to hear the shed held up well during the hurricane and that our customer service was able to help. We really appreciate your feedback!

All the best,
Powersheds

Rated 5 out of 5 stars

Great Communication

We have a Log cabin, bike shed and now looking to buy a Log Store. The Communication over the phone as been excellent and they keep you on the phone until your completely satisfied.

February 7, 2025
Unprompted review
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Reply from Powersheds

Hello Terry,

Thank you for your fantastic review! We're so glad to hear you've had great experiences with our communication and that you're happy with your purchases.

We look forward to helping you with your Log Store!

All the best,
Powersheds

Rated 5 out of 5 stars

Quality Sheds equals Powerhouse Sheds

After buying the shed through Wayfair I was so impressed with the service from Powersheds who answered any queries that I had in a very friendly professional manner.The shed was delivered on time and due to the quality of the shed received it was quickly erected in less than a day and already many neighbours have told us how good it looks.Will recommend Powersheds at every opportunity.

February 5, 2025
Unprompted review
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Reply from Powersheds

Hello Graham,

Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you're happy with both our service and the shed.

We truly appreciate your recommendation and are glad your neighbors love it too!

All the best,
Powersheds

Rated 5 out of 5 stars

We really like our shed

We really like our shed. It was relatively easy to construct and perfect for what we needed it for. The only negative thing was that they only sent us one key and we managed to lose it

June 13, 2024
Unprompted review
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Reply from Powersheds

Hello Lucy,

Thanks for your review, we're so happy to hear you like your shed!

All the best,
Powersheds

Rated 5 out of 5 stars

Highly recommended this company!

It's been quite a while since I bought this shed. I had to contact recently because I had lost our remaining key. The staff were incredibly helpful and have arranged a replacement at low cost.

The buying of the shed was simple and we had regular updates on delivery.
Our shed build was easier than we had anticipated and the product itself was great quality. The building process went smoothly, despite our limited DIY skills.
I would recommend this company highly and would certainly buy a shed from them again in the future if we needed another one.

February 6, 2025
Unprompted review
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Reply from Powersheds

Hello Nic,

Thank you so much for your wonderful review! We're thrilled to hear that your experience, from purchasing to building, went smoothly.

It's great to know that our team was able to help with the key replacement and that you're happy with the quality of your shed. We truly appreciate your recommendation and look forward to serving you again in the future!

All the best,
Powersheds

Rated 5 out of 5 stars

Excellent customer service

I bought two sheds a few years back and am resiting one. I sought some guidance on a few issues and the team spared no effort in helping me out.
The other shed, self built, is doing a very good job.

February 3, 2025
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Reply from Powersheds

Hello John,

Thank you for your kind review! We're so glad our team could assist you with your shed, and it's great to hear the other one is performing well. If you ever need further help, we're here for you!

All the best,
Powersheds

Rated 1 out of 5 stars

So I have had the shed now for approx 3 yrs…

So I have had the shed now for 3 yrs and I know I should of written this review when things first started to go wrong but I guess I can now give a honest review of the longevity expected with a "powershed".
The issue first started with the color fading after 6 months of the shed being installed. Then not long after small wet patches started to appear in several places visible inside the shed ceiling. I then also started to notice wet patches around the window areas.

I am also became aware that the panels have many knots which were clearly visible inside the shed on a sunny day.

I do not normally write reviews but it has got to a point that the shed has leaks everywhere now I have applied reasonable maintenance to the shed since spotting the issues however I have friends and family that have bought much cheaper sheds and have never experience all the issues I have from a supposedly superior shed.

I guess this is the main point to take away here is. The pictures, the positive reviews your research for a reliable good shed. unfortunately this inst guaranteed with this company. Do not be fooled in spending your well hard earned cash on these sheds as its no better than a cheap shed. I wanted a good shed I could install and forget about obviously with basic maintenance over time. This is not the case.

I do not have time to write reviews but I strongly feel after my experience if its going to help someone make a better decision your not going to get better quality by spending more here.

January 9, 2025
Unprompted review
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Reply from Powersheds

Hello,

Thank you for taking the time to leave your feedback. We’re deeply sorry to hear about your experience with your shed. Unfortunately, as far as we’re aware, we haven’t had any opportunity to assist you with these issues, which is why this review has come as a surprise. With the review being anonymous, we’re unable to identify your order or contact you. Occasionally, we do receive reviews that are not genuine, but if this is a genuine review, we’d really appreciate it if you could get in touch directly so we can look into this for you. All of our sheds come with a 10-year guarantee, and we want to help you.

Looking at some of the points you’ve raised... It’s natural for all wooden sheds to experience colour fading over time as the wood oxidises in the sun, which is why we any shed manufacturer would advise that all wooden sheds need regular re-treatment to maintain their appearance. The wet patches you’ve noticed could potentially be down to condensation, which can happen if ventilation isn’t sufficient, but we’d really appreciate the chance to check this with you and offer advice. Knots are a natural feature of wood, but if there are holes caused by timber movement, this is something we can absolutely rectify.

Our sheds are designed to last over 25 years with the correct maintenance, and we take great pride in their quality. Your experience is not typical, and we’d really appreciate the chance to make this right. We’ve already reached out via Trustpilot to try to identify you, but we’ve not had a response yet. Please contact us directly so we can assist you further.

Kind regards,
Powersheds

Rated 5 out of 5 stars

Cosy, tranquil and substantial.

The cabin is substantial and well built. It has offered me a small, cosy and tranquil space to enjoy time by myself and with others.

The arrangements regarding purchase, delivery and installation went very smoothly. Great value for money, especially with savings during the sale.

January 1, 2025
Unprompted review
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Reply from Powersheds

Hello David,

Thank you for your wonderful review!
We're thrilled to hear that the cabin has provided you with a cosy and tranquil space.
We're glad everything went smoothly, and we appreciate your kind words about the value.

Many thanks,
Powersheds

Rated 5 out of 5 stars

10' x 10' Decking Kit

I wanted a 10' x 10' decking kit with handrails on 3 sides plus an extra post and side panel to enclose the whole decking area apart from a 4' wide entrance. All sorted by phone which let me place the non-standard order online.

I did consider buying the parts from a timber merchant/ DIY Store to build bespoke decking, but there would have been no cost saving and a much longer build time. Minimising time spent on-site was a key consideration - inner city location with long travel time due to traffic congestion and expensive overnight accommodation. Definitely the right decision to buy a standardised decking kit, albeit with a few tweaks.

The decking kit was to be delivered to a narrow cul-de-sac in a congested location, and this was noted on the order. The courier used a small lorry and had taken the parts off the original pallet at the local depot for ease of handling. No problems with delivery.

All parts present, and the timber was of good quality throughout. The pre-assembled handrail panels were a big time saver. The only minor grumble was poor factory assembly of the base frames - quite a number of the wafer head fasteners had been driven in at an angle, leaving the heads partly protruding. I spent about an hour on remediation to make sure that the frames would butt together without any excessive gaps.

I decided not to follow the instructions exactly, namely to bolt the base frames together rather than use the thin screws provided. The decking boards were supplied in 4' and 6' lengths instead of 10' lengths (presumably to make palletisation easier). Contrary to the video, I laid the boards to alternate the 4+6 combination to give an overlap for greater strength and rigidity.

It's a pity that the warranty won't cover decking that's not laid on flat ground, as mine needed some supports to level it on sloping ground. Some guidance on how best to support would be helpful - eg specify the use of adjustable deck levellers and maximum permitted distance between supports. I've limited the span to 4' between supports and the decking is extremely rigid and secure.

Overall I'm very pleased with the product and service. The client is delighted with their new decking .

June 28, 2024
Unprompted review
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Reply from Powersheds

Hello Alastair,

Thank you for your detailed and thoughtful review!
We're glad to hear the decking kit worked well for your project and that the delivery process went smoothly. We appreciate your feedback on the base frame assembly and support guidance, and we'll pass that along to our team.
It's great to know the client is happy with the finished result!

All the best,
Powersheds

Rated 5 out of 5 stars

Amazingly worlds apart from the rest!

This company was our THIRD attempt to purchase a large garden shed of 6x18ft.

Two previous sheds were purchased and delivered from other companies and the whole all round quality was quite shocking in terms of delivery, build quality, wood quality, instructions and over all craftsman ship.

We then went with this Power Shed and just WOW. It was a completely different experience.

It was delivered within a week and arrived all strapped and secured to a pallet which was dropped on the drive exactly where we needed it.

As it was unpacked and moved panel by panel round to the rear of the house to it pad every single panel oooozed quality with ZERO damage or defects.

The panels themselves are fitted with small “feet” to protect them during transport, this on top of the exceptional packaging on the pallet it came on.

We went for double doors and the whole door panel came fully assembled with doors and hardware pre installed, so literally screwed the panel in and that was it, doors done and installed!

We went for a pent style shed in the end so it was easier to clear to debris off the roof during winter due to where the shed is located and I manage to build this, on my own in just ONE day apart from roof felt and trim. (9.30am-4pm) had I not ran out of light it would have been completely finished.

I used some CT1 along with nails for the trim just to give it that extra seal in all the joins and the same for the roof felt, just a bead along the middle of the overlap.

It was a joy to build and super happy with the result!

Advice for buyers: The base really has to be truly level, solid and with zero flex. There is absolutely no margins in this shed and it had to be perfect or you’ll end up with panels not matching/lining up/being level!

I managed this on my own but I’d recommend it being a 2 people build or at least have someone around to help at times.

You’ll definitely need a level, a drill for pre drilling the hole and if you have one, an impact driver… it will make your life so much easier and you’ll see the shed literally pull itself together!

The instruction aren’t the best that come with it but if you scan the QR code on the physical instructions that come with it you can literally watch a video which is, in my opinion, the best instruction manual you could have!

Lastly, and this is probably the worst part of my whole experience, the fixtures and fittings, namely ALL the screws and nails! They all come in ONE single bag! So I’d suggest spending an hour sat in the floor the day/night before sorting them all out into their various piles.

So in summary, don’t skimp for sake of a couple of hundred pounds and buy one of these quality sheds from a fantastic company! Worth EVERY penny!

December 6, 2024
Unprompted review
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Reply from Powersheds

Hello David,

Thank you so much for your detailed and thoughtful review!
We're thrilled to hear that your experience with our Power Shed was such a positive one after your previous attempts.
It's great to know that the quality of the shed, from delivery to assembly, exceeded your expectations.

Many thanks,
Powersheds

Rated 5 out of 5 stars

Recently purchased a 8x6 premium Pent…

Recently purchased a 8x6 premium Pent shed .Shopped around and found Powersheds to be reasonable ably priced compared to many.The quality is fantastic with substantial frame and great finish ,better than I expected from a shed.I had a problem with delivery ( not down to them but the courier)I emailed power sheds who replied speedily and sorted it out .I also planned to install myself but injured my hand .Again I emailed them and they gave me contact details for reputable installers in my area .Again replied speedily to my query .Can't fault the shed quality or the aftercare customer service ,will definitely be purchasing from them in the future .(also recommend Rich and John who installed the shed who cover yorkshire area ,fast and reliable )

December 5, 2024
Unprompted review
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Reply from Powersheds

Hello Mark,

Thank you so much for your fantastic review! We're thrilled to hear that you're happy with the quality of your 8x6 Premium Pent shed and our customer service.
We always aim to provide the best experience, and it's great to know we were able to assist with the delivery issue and installation referral.

All the best,
Powersheds

Rated 5 out of 5 stars

Needed a weird shape shed

I had a need for a shed to fit a long narrow space beside the house (18ft x 4ft). I couldn't find anything to fit except for very expensive custom-build offerings. That's when my wife found Power sheds and they're modular designs. One quick phone call and I was sorted out with a shed the perfect size and including an extra off-spec door panel to make it easier to access both ends of the long narrow space. The shed has been up for nearly four years now and is as good as the day I assembled it. Can't say as much for my diy base which has subsided a little at one end. This hasn't affected the integrity of the shed as it's a fairly sturdy unit. I've also managed to lose the key but the team have been super quick to help me out - saves me having to break in given the tools for a neat job are all inside it!!

December 2, 2024
Unprompted review
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Reply from Powersheds

Hello James,

Thanks for the great review!
We're thrilled the shed was a perfect fit for your space and has held up so well. Glad we could help with the key too!
Appreciate your feedback and hope it continues to serve you well!

Kind regards,
Powersheds

Rated 5 out of 5 stars

My 10x8 Summerhouse

I have purchased a 10x8 Summerhouse. I searched for months hoping the one I picked would be robust and not cheap and flimsy, my Powershed is everything I wanted. From buying and choosing my delivery date, including the price I cannot be happier. Thank you.

December 1, 2024
Unprompted review
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Reply from Powersheds

Hello Robert,

Thank you so much for your wonderful review. We're thrilled to hear that your Powersheds Summerhouse is exactly what you were hoping for!

All the best,
Powersheds

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