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Powertooldirect.co.uk Reviews 2

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TrustScore 3 out of 5

2.9

Tool Store
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Company details

  1. Tool Store
  2. Safety and Work Wear Store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Website fails to show what’s in stock

Ordered some bolts and bits and pieces on Wednesday 3.9.25. Supposed to arrive on Monday 8.9.25 by “express delivery”. On Tuesday 9.9.25 received a credit note for the one bolt order that I really required. Tried to get these back in May but again received a credit note. The order hadn’t shipped yet so I just cancelled it entirely. Should be able to see on the website what’s in stock as could have sourced what I required elsewhere.

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!

Made a small order on the 4th Jan 2021. Paid for express delivery. Called up 7 days later asking for a delivery date, I was told they are still waiting for the items to be delivered from Italy. Called again 7 days later for an update, I was told again they were waiting for the items to arrive from Italy. Tried to call again the day after and the voicemail said staff are now working from home and can not be contacted via telephone. So....three emails sent and no reply.

DO NOT BUY FROM THIS COMPANY!!!

February 11, 2021
Unprompted review

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