Practice Plus Group Hospitals - Devizes Reviews 3

Absolutely brilliant no fuss or bother from 1st appointment to follow up appointments staff wonderful very efficient would recommend to anyone

Was due a follow up appointment after MRI. They simply forgot about be, leaving me sitting in pain for months. Have raised a complaint, no one has bothered to get back to me. Beyond abysmal.

Maybe if I leave a review here someone will get back to me?

Do not use I would advise going to a professional company who will treat you with respect.
I would give no stars if option was available. Rude and lazy staff in Devizes office. No correspondence from them I had to keep calling them for information. They said someone will call me back but never did. Turned up for appointment only to be told it was cancelled last month, again no correspondence from them. Another day I had to waste off work. They were also discriminating towards me and thought it funny about my disability and showed no remorse or regret. Did not know, understand or care about the disability discrimination act. Everyone in the office needs to attend a discriminatory course. When you complain you get threats of delayed treatment or denied treatment. Been waiting 5 months for treatment but heard nothing. I would not use them for their appalling treatment of patients. It’s a shame that the officer staff and manager let the whole team down. If they carried out the work they are employed for rather than trying everything not to, I’m sure the practice would benefit.i don’t think the drs know what’s going on as the office staff hide everything from them, or at least I hope that’s the case. Frustrating and ignorant is the best description for them.