Practice Plus Group Hospitals - Southampton Reviews 

This was the first time I had experienced an operation while awake everything was fully explained and care taken.

Everyone was so kind and did their best to put me at my ease knowing how nervous I was. They gave me enough sedative so I have no bad memories of the procedure.

I wanted to thank everyone who assisted me at the royal South Hants hospital yesterday and leading up to my operation. I was in great care, surgeon mr v.k. Jasani was amazing, very professional, but had a warm friendly approach and a good sense of humour. He was very efficient and knowledgeable. The whole procedure was quick and painless and very gentle. Nurses Nikita & Sharon, were also friendly & welcoming. They were very professional and hygienic. Thank you all so much, I was given thorough aftercare. I felt completely confident in their hands.

Good communications, friendly reception and the meetings were on time, no delays.
Good explanations of procedure's and
Helpful guidance for post surgery.

Friendly efficient staff , only had to wait a few days for initial consultation and 2 weeks for actual procedure.

From first contact I felt comfortable in trusting Practice Plus Group to do the surgery. I was supported throughout the various stages and very pleased with the operation. My new knee is working well. The staff were all very helpful and I did not have to wait at any of the appointments. I fully recommend Practice Plus group

Waste of time. Was sent there from 111.guy I see with beard bald head was so patronising and sarcastic. He didn't even look at my injury. Certainly wouldn't go there ever again.

Great experience, friendly staff, exceptional consultants.

Met Mr. Flood who was very pleasant. I have always found staff to be caring and will contiue to use Practice Plus Souhampton. I am always recomending them to my friends.

I received an appointment to see a consultant for my injury reasonably quickly but there was no one available to undertake an ultrasound scan on the day of my appointment. I was promised a call back within a few days to arrange which did not happen. The following week i was advised the first available slot for a scan was a further 3 weeks. My injury was time sensitive and this length of delay for a scan was completely unacceptable, so i decided the NHS was a better route for my treatment. I have informed BUPA that i feel this level of service for a Private hospital is very poor and would not recommend this hospital if they are slower than the NHS for basic services like scanning.

The appointment was cancelled by phone 15 minutes before I planned to leave home to attend my appointment. I was told that I had been booked in to see the wrong consultant and that I would get a refund of my money. I said I didn't want a refund just another booking with the correct consultant and was told that the consultant would not be in the clinic till April. So my payment was refunded and no further appt. given.

The Consultant was so nice and caring. He's explained everything and reassured me.
Nurses were so nice too.
Would not hesitate to go there again should I need to.

I’ve booked a private treatment with this rubbish so called private hospital . I’ve had the first consultation. And examination? For a prostate cancer problem. But i never been told that the doctor would examine me that the doctor can penetrate me with a something that I never been told? That would be the part of examining? Plus I’ve been told that I would get a call with in next 2 or 3 days to be booked for MRI tests? It’s been a week called them (supposedly to be private health care coordinator said to me P. W….n 07580 …9. She was the one I would get a call to be booked for a MRI SCAN. Now she doesn’t answer the calls? Even paying privately does not get you any where with this hospital.

All is well if you go privately however once you ‘switch’ over to NHS care, things change. Lack of communication and even the tone and demeanour of the ‘care navigator’ changes. Unreal.
Paid for private consultation on 23/01. Still waiting for the report despite requesting it three times. Reports from NHS received within 2 days. It’s now been over 3 weeks. Not acceptable.

Recently had a surgery here. I had a surgery elsewhere 4 years ago and the aftercare was so bad and make me really nervous for this one.

The pre op and after op care was so amazing, the staff made me feel so at ease, picked up on my nervousness, helped me laugh when I was feeling down.

After waking up , nothing was too much and they were all so quick to help if I needed anything. Even the walk from my ward to the car, a nurse noticed I was in pain and rushed to get me a wheelchair.

Could not thank them all enough

I booked an MRI with Practice Plus Group through Scan.com. Contacted within 24 hrs to book appointment within a couple of days at local hospital. Prompt service, friendly staff and results processed the same day. Excellent service!

Initial consultation with full medical details resulted in decision for bilateral knee replacement. Ten weeks later, with the same medical information, PPG changed its mind (probably correctly so). Ten weeks of wasted time and stress. PPG does not return phone calls, reply to online contact form, or answer email.

I had surgery at Practice Plus on 27/09/2024 and have been left in ongoing pain ever since. I’ve only ever asked for help and clear answers about what happened, but instead I was labelled a vexatious complainant.

In truth, I feel they have been vexatious towards me — leaving me in pain, without answers, and treating my distress as a nuisance rather than a cry for help. Patients deserve honesty, compassion, and respect, not dismissal when they’re suffering.

Dupytrens hand surgery went well, with sufficient local pain relief. Problems started after 1st post op assessment. Sent home with inadequate supplies of replacement dressings, so when I tried to redress it ( not easy with one hand) I had to buy more, which turned out to be the incorrect ones. Wound got infected, so on next assessment it looked awful, weeping badly and extremely painful. They wanted to go ahead and take the stitches out anyway WITH NO PAIN RELIEF. I REFUSED. AN ARGUMENT ENSUED. Eventually, the clearly annoyed consultant reluctantly agreed to numb the hand, and most stitches were taken out. No anti biotics were given despite asking 3 times for them. They took a swab and I was told to come back in 5 days. Wound got worse, and more painful, so I visited my local GP's nurse who redressed it and got the doctor on call to prescribe anti biotics. These seemed to work, as by the next hosp asseasment appt the wound looked much better and the remaining stitches were removed. The hosp nurses were not happy that I had been to my local GP nurse, but I couldnt believe they were content to let me go 5 DAYS with an infected hand. Swab test had revealed 2 types of bacteria, so different anti biotics were prescribed, and I was discharged. My advice to those going through this, or a similar procedure. ..question everything; ask for adequate supplies of dressings; seek support from local GP/ nurse if unable to re dress properly; insist on pain relief if the pain of stitch removal is unbearable. (Two patients before me had already passed out !)

I had Full hip replacement 26/11/2024 & Full knee replacement 08/09/2025, both were carried out by Dr Alistair Scott Parker.I cannot give enough praise to Dr Parker & the entire Team at Practice Plus Southampton.Excellent care during & post op. Warm and Caring Anaesthetists Geoff & Steve
I will always be so grateful to Dr Parker for changing my life twice over.Follow the expert's advice and you will make a full recovery.Rehab is key & listen to your body