Precious London Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Always a delight to visit Precious-London (in real life or online!) for unusual and stylish pieces. Kate and Sarah’s selections and suggestions are always perfect for your specific occasion - and for... See more

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Rated 5 out of 5 stars

Beautiful dress. Super thrilled. Saw in window in Columbia Road but store closed due to Covid. Ordered online and delivered within 3 days. Beautifully wrapped and crease free. I actively try to s... See more

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Rated 5 out of 5 stars

I love this shop!!! This is my go to shop for that amazing something for a special event, quirky casual clothes and off the high street work dress...and more.... As a Precious customer of some 10 yea... See more

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Rated 5 out of 5 stars

Probably the best boutique in Spitalfields? Precious is a lovely boutique. It stocks up to date fashion items that are good quality and reasonably priced. It is a delight to shop here and update your... See more

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Company details

  1. Women's Clothing Store

Information provided by various external sources

Precious, two stores in East London and an online webshop for the modern woman. Clothes, jewellery, gifts, and accessories from a range of designer brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Rated 5 out of 5 stars

Great service

Great service, very professional will certainly return!

October 18, 2021
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Reply from Precious London

Thank you for your review and we look forward to seeing you again

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Rated 5 out of 5 stars

I'd seen a piece online I liked

I'd seen a piece online I liked. As I was in London the next day (but very tight on spare time) I rang to check it was in stock so I didn't have a wasted detour. They kindly said they'd put it away for me, which they did and it was there ready for me to try on when the store opened on Saturday. Great service and I love the cardigan!!

October 15, 2021
Rated 5 out of 5 stars

I simply love Precious!

I simply love Precious!! Kate and Sarah know my quirky style and are always honest with their opinion. I love the personal customer service too. This shop is a real gem if you haven't visited!! Xx

October 13, 2021
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Reply from Precious London

Dear Rachel thank you so much for your review we're both delighted to hear that you enjoy shopping at Precious so much and thanks or your recommendation.Best wishes Kate

Rated 5 out of 5 stars

I always enjoy my shopping experience…

I always enjoy my shopping experience at the Precious shop. There is always a warm welcome and greeting. Sarah and/or Kate are on hand to give guidance on sizing and to offer impartial feedback on any items I’m interested in. I also love how any purchase is neatly wrapped and presented.

October 11, 2021
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Reply from Precious London

Thank you so much for your review Kim which we greatly appreciate. Best wishes Kate

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Rated 5 out of 5 stars

Great!

Great service!

September 29, 2021
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Reply from Precious London

Thank you so much for your review delighted you were pleased with our service.

Rated 5 out of 5 stars

In spite of receiving the wrong pair…

In spite of receiving the wrong pair of trousers in my order, Sarah, Kate and their team sorted the error out quickly and efficiently. I have been buying clothes for years from Precious and, as ever, the clothes were lovely.

August 19, 2021
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Reply from Precious London

Dear Sarah Thank you for your review, and so pleased we were able to get that sorted out quickly for you, and pleased that you were happy with your new clothes. Best wishes Kate

Rated 5 out of 5 stars

I fell in love with the Pom double…

I fell in love with the Pom double heart scarf and saw it in a local Belfast boutique for £139, too pricey for me. Found the boutique Precious in-line and ordered there for a much better price. It came on time, well wrapped and a lovely little note. Thank you for a wonderful purchase. I’ll def recommend Precious-London

August 16, 2021
Unprompted review
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Reply from Precious London

Hi Fionna, thank you so much for taking the time to post a review, great to know you were happy with the service at Precious. Kind regards Kate

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Rated 5 out of 5 stars

Long awaited purchase

I’ve always gotten the emails from Precious and mentally chose what would go in my wardrobe. Or peer in the windows during Columbia Road Flower Markets, but haven’t yet purchased. Couldn’t help myself this time the sale was just to good! Loved the updates on the order status and all lovingly packed when it arrived. Will shop again for sure

August 12, 2021
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Reply from Precious London

Thank you so much for your review and pleased to hear you were happy with our online service.

Rated 5 out of 5 stars

As always fantastic clothes

As always fantastic clothes, service and friendly staff! Thank you.

August 3, 2021
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Reply from Precious London

Thank you so much for the review, Angela, always a pleasure to see you and thanks for shopping with us.

Rated 5 out of 5 stars

Excellent swift service

Excellent swift service. Very pleased with my purchase. Visited the shop in Columbia Road too.

July 26, 2021
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Reply from Precious London

Thank you so much for your review Catherine and delighted you were happy with the service online and instore

Rated 5 out of 5 stars

Your shop is amazing

Your shop is amazing. You are all always lovely and helpful. I always end up buying more than I expected because there is such a great selection!

July 23, 2021
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Reply from Precious London

Hi Nancy thank you so much for your review we really appreciate your support and glad you keep finding great things to buy at Precious ! Kate

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Rated 1 out of 5 stars

Very slow delivery for very high postage.

I ordered and paid for my item on July 1 and having paid 30 pounds postage I would have expected it to be almost here by now. Tracking indicates it has not reached this country yet. Other UK businesses charge 15 pounds postage and the parcel takes 1 week to arrive with DHL express delivery. Maybe you should move to a more efficient carrier.
Best wishes,
Cynthia Raiche

July 10, 2021
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Reply from Precious London

Hi Cynthia,

Thank you for contacting us. I've looked into your query and see that the scarf you ordered was posted out within 24 hours of purchase via Royal Mail International on 2/7/21. We are finding that transit times to some international destinations are taking longer due to the pandemic and reduced air traffic, which we point out on our website, however we have sent other orders to Australia with Royal Mail which have all arrived safely.

I'm so sorry there seems to be a delay with this item, I have reviewed the postage charged and will refund £15 as a gesture of goodwill.

Please don't hesitate to reach to us by email if we can be of any further assistance.
With kind regards Kate

Rated 4 out of 5 stars

Service is first class

Service is first class. Difficulty for online shopping at times is gauging the cut of the item - eg whether fitted or oversized

July 2, 2021
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Reply from Precious London

Thank you so much for your review and please don't hesitate to contact us if we can help with any details - it is always more tricky online but we are always happy to advise if required.

Rated 5 out of 5 stars

Fabulous personal service & style

Fabulous personal service & gorgeous items that arrived quickly & beautifully packaged.

June 6, 2021
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Reply from Precious London

Thank you for your review Kathryn, delighted that you were happy with the service Best wishes Kate

Rated 5 out of 5 stars

Excellent Service, Beautiful Garments

I placed an order from Canada through Atterley, and it arrived much faster than expected. The jacket was beautiful, fit like a glove, and was in pristine condition. Sarah was extremely kind in her note and detailed all the precautions her store was taking to keep the garments clean and safe, which is much appreciated in these times!

May 7, 2021
Unprompted review
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Reply from Precious London

Hi Giselle, thank you so much for your review which as an independent boutique we greatly appreciate. Delighted that the jacket arrived promptly and you received great service from Sarah. Kind regards Kate

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Rated 5 out of 5 stars

Excellent service.

Excellent service. Quick delivery of lovely clothes.

April 28, 2021
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Reply from Precious London

Hi Catherine, thank you for your review and delighted to hear everything arrived swiftly. Kind regards Kate

Rated 5 out of 5 stars

As always beautifully edited collection and helpful friendly service.

How lovely to be able to enjoy a relaxing and successful shopping trip IRL again.
The stock is beautiful and the service is excellent. I couldn’t wait to wear my new purchases and happily wore one the very next day. It certainly put a spring in my step and I received lots of compliments on my new Pom
Ansterdam blouse.
Thanks again!

April 27, 2021
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Reply from Precious London

Hi Sarah, Thank you so much for taking the time to review the shop. It's a delight to be back open and to see our customers again, delighted to hear you are happy with your new spring purchases - enjoy ! Kind regards Kate

Rated 5 out of 5 stars

I've been shopping with Precious for…

I've been shopping with Precious for many years and cannot fault them! They are so lovely and helpful and have such a keen eye for beautiful style. It is always a truly delightful shopping experience in store and from afar - thank you!

April 15, 2021
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Reply from Precious London

Hi Lynn, thanks so much for taking the time to review which we greatly appreciate, it's lovely to have your feedback. Kind regards Kate

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