Precise Surveyors Reviews 

120
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally helpful, welcoming, and knowledgeable the team members are right from the very first phone call. People genuinely appreciate the friendly approach, professional attitude, and expert guidance provided throughout the entire property purchasing process. Consumers also note that appointments are arranged very quickly and comprehensive documents are delivered exceptionally fast without any delays. Reviewers often share that helpful follow-up phone calls are extremely valuable for answering questions and explaining all complex findings clearly. Many individuals state they would gladly use these reliable services again and strongly recommend them to anyone needing assistance.

What people talk about most

Service

Consumers find service to be exceptionally positive from start to finish. Reviewers frequently highlight the... See more

Staff

Customers had positive experiences with staff, describing the team as exceptionally professional,... See more

Customer service

Clients share positive opinions on customer_service, consistently describing the team as efficient, prompt,... See more

Customer communications

Reviewers mention positive feedback about contact, expressing that they immediately know they are in good... See more

Response time

Users describe satisfaction with response times, highlighting efficient and prompt communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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1-star

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4.9

All reviews

(120)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The survey was thorough and much…

The survey was thorough and much needed. I will never purchase a property without this report. The detail and information it provides you is invaluable. It's a must for all home buyers. Very professional company highly recommended

April 17, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Paul, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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Rated 5 out of 5 stars

Level 3 Survey on Cottage

Jamie did a level 3 survey on a 150 year old cottage that we was purchasing. The report was above and beyond expected, so much detail including advise on how to rectify issues and lots of photos to help explain each section of the findings. Would definitely use again and 100% recommend. Lovely people, honest and friendly service.

April 9, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Louise, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service, would recommend to anyone.

April 9, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jack, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Matt Bellinghams report was through and…

Matt Bellinghams report was through and very helpful as I have not used this company before .

March 17, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Ian, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service

I have had two surveys carried out by PS and on both occasions found them to be extremely professional with excellent communication from beginning to end. After receiving the report Matt called to see if I had any questions. An issue with the drains was flagged and thanks to Matt I now know the next steps to take to get it sorted. I have no hesitation in recommending PS. Exceptional service, thank you.

March 26, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Susan, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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Rated 5 out of 5 stars

Brilliant company, highly recommended

Fantastic throughout with prompt communicationa and a really nice follow up phone call to discuss any points. Nice online booking system and the report even came back a day earlier than we expected. Would recommend to anyone!

April 1, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Arthur, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Jamie was so helpful with our house…

Jamie was so helpful with our house survey. We received a call from Jamie before our report to explain what will be sent over. The report was in a lot of details and definitely worth getting. Jamie also followed up with a call asking if we had any questions etc which was very helpful

March 28, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Katie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

PRECISE Chartered Surveyors

Great experience! Matt from Precise was professional, efficient, and provided a detailed report while I was buying my house. His insights were extremely helpful in making informed decisions. Highly recommended!

March 17, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Ali, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Efficient and reliable service.

Efficient and reliable service.
Extremely helpful and great communication. We were looking for a quick turn around with the report and Matt was able to do this within 2 days. Would highly recommend to anyone.

March 19, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Lloyd, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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Rated 5 out of 5 stars

Good experience with this company.

Good experience with this company.
I was guided well from enquiry to completion by caring, professional and knowledgable persons.
What touched me most was the understanding ,patience,and empathy shown by everyone I communicated durying the process.The report at the end was readable with no jargones. It was easy to contact them for explanation of something I did'nt understand. The after care call was
absolutely priceless.My sincere thanks to a great team,both professionals and support.

March 12, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Rebekah, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Surveyor Report

I had my report done by Matt and honestly can’t recommend enough! Matt was very thorough with his investigation which is important especially when purchasing a home for the first time. He was able to give me reassurance where it was needed and made me aware of possible risks which will help me make an informative final decision on the purchase of the house. Overall really pleased and highly recommend!

March 18, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Shabina, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

This is my second time using Precise

This is my second time using Precise Surveyors and Matt has completed both survey’s for me.
Initially I received a quote for a Level 2 RICS survey but the next day was notified by the management team that due to the location of the property I wanted surveying, they could not assist me due to the property being out of area.
I did query this due to the fact I had previously had a survey completed by Matt and the property I needed surveying was no more than 800yards away from the previous property. Based on the fact I was a returning client Precise assured me they would be happy to go ahead with the survey and apologised for cancelling the quotation I had received.
Matt is such a down to earth gent, very easy to converse with, professional and knowledgeable in his field but talks to you on a human level. The report is produced without delay, Matt gives you a few days to read through and process the report before calling you to check in. I have found Matt happy to go through any aspect of the report with you in more detail, he explains things and offers practical advice. His customer service is 10/10!
As a first time buyer it’s a minefield. I would highly recommend the company and Matt to anyone looking for a high quality service!!

January 23, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jeni, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Exceptional service

My experience with Precise Surveyors has been exceptional. The process was straightforward and Kerry and Jamie have been incredibly helpful and professional throughout. Jamie carried out the survey, which was detailed, informative and helped to highlight issues I was not aware of. I am a first time buyer and Jamie really put my mind at ease when he took the time to go through the survey report in depth with me. I would highly recommend Precise Surveyors

February 26, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Leanne, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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Rated 5 out of 5 stars

Excellent service

We had a recent house survey done by Jamie and the service we received was excellent from speaking to Kerry in the first instance to speaking to Jamie after the Report was completed.
Jamie explained everything in detail complete with advice on what to do about a few issues which he found. I Would recommend Jamie to anyone who wants an house survey

February 21, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Stuart, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Would rate these guys a 6 if it would…

Would rate these guys a 6 if it would give me the option. Superb service. Would recommend to anyone who requires a surveyors report.

Only had a level 2 surveyor report as we are moving into a house only 8 years old, so did not think a level 3 was necessary. After the appointment was completed we had the report back next day and was very clear and very thorough.

James was also very happy to answer any questions we had regarding the report.

Fantastic company and people and if we were to ever move again in the future would be using these guys for the surveyor report.

February 13, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Arron, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Extremely Helpful

Jamie was extremely helpful and detailed with the survey report, making sure that we were happy with his findings and answering any and all questions we had for him.

February 7, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Makan, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the survey report and the service received. Would highly recommend 😊

January 24, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Christine, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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Rated 5 out of 5 stars

A thorough survey with great service

A very thorough survey and worth every penny. The Director, Jamie, even called me a few days after without being prompted to go through the main points, along with some practical advice to some questions I had. A great local company (that have good local knowledge) that I highly recommend!

January 16, 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Best money I've ever spent!!

Best money I've ever spent. We fell in love with what we thought was our dream home and I was actually back and forth whether to have a survey done or not..... even though everything looked fine to me with the house, Matt and his team uncovered things that I couldn't see that would of cost me upwards of £250k in the near future. Matt and his team are professional, informative, prompt and honest in their findings. Having a young family we decided not to move forwards with the house in the end, even after the vendor reduced his price by £200k after the findings of the survey. Can't recommend these guys highly enough. Thankyou. Chris

January 13, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Chris, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A very professional and personal…

A very professional and personal service delivered from start to finish.
Kerry dealt with the initial enquiries and appointments in a very helpful and reassuring way.
Matt provided the survey and follow up in a way that was easy to understand and once again reassuring and professional.

January 6, 2025
Unprompted review
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Reply from Precise Surveyors

Dear Catherine, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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