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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the team's responsiveness, helpfulness, and willingness to provide one-on-one support, including video calls, to resolve issues. Users find the product to be a game-changer for social media management, appreciating its ease of use, efficiency in generating content, and ability to save significant time. The staff is consistently described as professional, patient, and knowledgeable, making the overall user experience very positive. However, some people were dissatisfied with the customer support, reporting unresponsiveness or issues with scheduled calls. A few other people also felt that the product was buggy and slow, and some expressed frustration with changes to features or pricing models.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the support team... See more

Social media

Reviewers express satisfaction with social media management tools. Many praise the ability to quickly create... See more

Product

Consumers generally find the product to be positive, praising its efficiency in creating AI-generated video... See more

Based on these reviews

Rated 5 out of 5 stars

This tool has made social media management a lot less time-consuming. the content and avatar features work smoothly, and posts are generated pretty quickly. the interface feels clean. it helped me sta... See more

Company replied

Rated 5 out of 5 stars

I've been using the software for over a year and it really is a fantastic tool if you want to stay on top of your social media accounts and send regular updates. It generates amazing and unique conten... See more

Company replied

Rated 5 out of 5 stars

I just signed up for the Rise Plan with Vivek O., and the experience was excellent. He was extremely helpful, polite, and patient as he walked me through setting up my accounts and making sure everyth... See more

Company replied


Company details

  1. Software Company

Written by the company

Predis.ai helps you to Create Fresh Social Media Content Tailored for Your Business. Use our AI to Create Content Complete with Creatives, Captions and hashtags. Our Unique Competitor Analysis feature helps you understand the best/worst performing content of your competitors and hence help you generate new content ideas!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Free Trial End and Changing of Plan

I needed to change my original plan type before the free trial ended. The trial ended in the morning of the specified day when I thought I had till EOD. Customer service (Vivek Ojha) was great and helped me edit the plan with no payment repercussions.

November 24, 2025
Unprompted review
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Reply from predis.ai

Thank you for sharing your experience! We’re glad to hear that our customer service team was able to assist you smoothly and make the necessary changes without any issues. We truly appreciate your feedback and support, and we’re always here if you need any assistance! 🙌✨

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Rated 5 out of 5 stars

Unique app with some great features

Although there can be a small learning curve, this is a unique app with some great features. Their support is fast, helpful is explaining everything , and helped me set up my account.

October 21, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your feedback! We’re glad to hear that you’re enjoying the app and finding its features valuable. It’s great to know that our support team was able to assist you quickly and help set up your account. We truly appreciate your support and are always here if you need any assistance! 🙌✨

Rated 5 out of 5 stars

Super easy to use and really helpful…

Super easy to use and really helpful for making videos. The AI gives good ideas, and the support team is fast.

November 7, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your feedback! We’re glad to hear that you find the tool easy to use and helpful for creating videos. It’s great to know that the AI suggestions and our support team have been valuable to you. We truly appreciate your support and are always here if you need any assistance! 🙌✨

Rated 5 out of 5 stars

Getting betting and faster by the day

Great support! I asked for a refund, got it, and i subscribed again after some consideration. It actually reduced my work, and made it faster. It is getting better by the day, kudos to the team.

November 1, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your kind feedback! We’re happy to hear that our support team could assist you and that the platform is helping make your work faster and easier. It’s great to know you’re noticing improvements over time. We truly appreciate your support and look forward to continuing to serve you! 🙌✨

Rated 5 out of 5 stars

Best support ever

Best support ever! They solved my issues fast and the services are really good!

November 20, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your wonderful feedback! We’re happy to hear that our support team was able to resolve your issues quickly and that you’re enjoying the services. Your support means a lot to us. We’re always here if you need anything! 🙌✨

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Rated 5 out of 5 stars

I had a situation where I needed a…

I had a situation where I needed a refund, and the team at Predis.ai handled it with genuine understanding and professionalism. They were friendly, patient, and made the whole process seamless. It’s rare to find a company that cares about their users this much - definitely a positive experience!

November 20, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for sharing your experience! We’re glad to hear that our team could assist you with care and professionalism. It means a lot to us that you felt supported and had a positive experience. Your feedback truly motivates us to keep providing the best service possible! 🙌✨

Rated 5 out of 5 stars

The customer service was really good

The customer service was really good, Vivek helped me understand some of the questions, even went as far as do a zoom call, sharing displays to show me what I needed to find out + some tips.
Would recommend.
Thank you.

November 19, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your kind feedback! We’re glad to hear that Vivek was able to assist you and provide clear guidance, even through a Zoom call. It’s great to know the support and tips were helpful. We truly appreciate your recommendation, and we’re always here if you need anything. 🙌✨

Rated 5 out of 5 stars

Love the easy to use tool for social…

Love the easy to use tool for social media. I also love the customer service. Quick to respond and eager to help.

November 19, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the tool and finding it easy to use. It’s also great to know that our customer support team has been quick and helpful. We truly appreciate your support and are always here if you need anything! 🙌✨

Rated 5 out of 5 stars

Amazing tool for creating UGC style video

Great platform for creating UGC style videos. it offers ample avatar option to choose from, also the generation quality is pretty solid, also the generation quality is pretty solid. Their support is also super fast.

November 4, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your kind feedback! We’re glad to hear that you’re enjoying the UGC-style video creation experience and finding the avatar options and generation quality valuable. It’s also great to know our support team has been fast and helpful. We truly appreciate your support and are always here if you need anything! 🙌✨

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Rated 5 out of 5 stars

The customer service was top-notch…

The customer service was top-notch (Vivek Ojha, specifically), and so far really enjoying the app, but I haven't had the opportunity to play around with it in its entirety.

FYI, do NOT cancel your free trial if you plan to keep using it. It blocks you from all the features as soon as you do.

November 18, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for sharing your feedback! We’re happy to hear that you had a great experience with our support team, and Vivek will be glad to know his assistance was helpful. We’re also delighted that you’re enjoying the app so far. If you need any guidance as you explore more features, feel free to reach out—our team is always here to help! 🙌✨

Rated 4 out of 5 stars

The potential is really great

The potential is really great, some features for my type of business are still not available but other than that it's easy to work with and the customer service is also very good.

November 17, 2025
Unprompted review
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Reply from predis.ai

Thank you for your feedback! We’re glad to hear that you find the platform easy to work with and that our customer service has been helpful. We also appreciate your honesty about the features you’re looking for. If you could share which specific features would make the experience perfect for your business, it would help us improve and make the platform even better. Your insights mean a lot to us! 🙌✨

Rated 5 out of 5 stars

Support was prompt and helpful

Support was prompt and helpful. Was up and running smoothly on the first day.

October 21, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your feedback! We’re glad to hear that our support team was prompt and helpful, and that you were up and running smoothly on the first day. We truly appreciate your support and are always here if you need any assistance! 🙌✨

Rated 5 out of 5 stars

Vivek Ojha was really great and fast to…

Vivek Ojha was really great and fast to answer all questions, and I see a great future with this program overall. Great features and reasonable price, fills all my clients needs.

November 17, 2025
Unprompted review
predis.ai logo

Reply from predis.ai

Thank you so much for your wonderful feedback! We’re glad to hear that Vivek was able to assist you quickly and effectively. It’s great to know that the platform is meeting your needs and offering the value you’re looking for. We truly appreciate your support and look forward to continuing to help you and your clients succeed! 🙌✨

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Rated 5 out of 5 stars

Great app for agencies and social media…

Great app for agencies and social media managers. Worked great compared to other apps. Used it for 3 of our clients.

November 15, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your feedback! We’re thrilled to hear that the app is working well for your agency and your clients. It means a lot to know that it’s performing better than other tools you’ve tried. We truly appreciate your support, and we’re always here if you need anything! 🙌✨

Rated 5 out of 5 stars

Awesome!

The support provided by Tanaya was awesome, super kind and fast to help. Really thankful for everything, highly recommended :)

November 12, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your wonderful review!. We truly appreciate your recommendation, and we're always here whenever you need support. 😊

Rated 5 out of 5 stars

Vivek is super wonderful and help

Vivek is super wonderful and help, hands down to his help and kindness.

November 6, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your wonderful review!. We truly appreciate your recommendation, and we're always here whenever you need support. 😊

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Rated 5 out of 5 stars

Easy to get along with got quick action

October 28, 2025
Unprompted review
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Reply from predis.ai

Thank you so much for your feedback! We’re glad to hear that you found the platform easy to use and that our team could assist you quickly. We truly appreciate your support and are always here if you need any help! 🙌✨

Rated 5 out of 5 stars

Great Customer Service Experience

It didn't work for me because of the kind of business I have, but I had some questions during my trial and I did receive a quick and helpful answer

October 16, 2025
Unprompted review
predis.ai logo

Reply from predis.ai

Thank you for sharing your experience! We understand that the platform may not have been the perfect fit for your business needs, but we’re glad to hear that our team was able to assist you quickly and helpfully during your trial. We truly appreciate your feedback, and if your requirements change in the future, we’ll be happy to support you again. 🙌✨

Rated 5 out of 5 stars

The best service given everytime when I…

The best service given everytime when I have a question. There are awesome solutions and I still beleive I need to learn a lot about Predis. Keep it Up.
Thank you VIvek for clarifying the questions and providing with me the solutions.

October 17, 2025
Unprompted review
predis.ai logo

Reply from predis.ai

Thank you so much for your kind words! We’re glad to hear that you’re finding the support helpful and the solutions valuable. There’s always more to explore in Predis, and we’re here to assist you every step of the way. Thanks again for your trust and encouragement! 🙌✨

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