Premier Education Reviews 25,517

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and attentive, often highlighting their ability to engage children and provide excellent care. People frequently mention that their children love attending the holiday and after-school clubs, enjoying the variety of activities offered and making new friends. The booking process is generally described as easy and convenient, with many appreciating the flexibility it provides. However, some customers noted issues with communication regarding drop-off information and booking updates. A few reviewers also felt that the activities might be more tailored towards boys, suggesting a need for more diverse options like arts and crafts. Additionally, there were isolated instances where some people reported concerns about staff interaction with children or felt there wasn't enough effort to help children socialize.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being lovely,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently report that their children love... See more

Fitness

Customers consistently note positive experiences with fitness activities. Reviewers highlight the great... See more

Service

Consumers find service to be positive, with many praising the excellent care and activities provided,... See more

User experience

People report positive experiences with user experience. Customers praise the engaging, warm, and fun... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, straightforward,... See more

Based on these reviews

Rated 5 out of 5 stars

First time using the facilities at Oakmere Primary School for the Easter holidays. It's a little further away from home then I would like however, from day one my son thoroughly enjoyed himself and th... See more

Company replied

Rated 5 out of 5 stars

Brilliant after schools/holiday club provider! Our children went to the holiday club at Market Harborough C of E and loved it. Tried to pick them up early one day and they told me to come back later,... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic! First time using a holiday club and my daughter loved it. Staff were great and were really understanding of my daughter’s ASD. Greeted every day with a smile and there was always... See more

Company replied

Rated 5 out of 5 stars

Excellent service for the local area. My child really enjoyed the wide range of activities and made new friends. So glad this provision is provided. Most services only offer 10-2. Offering place... See more

Company replied


Company details

  1. Sports Club
  2. Career and Education Provider
  3. Sports School

About Premier Education

Written by the company


Here's what we do...

We're loved by parents across the UK - delivering to over 2200 schools every week!

With over two decades of experience, we're able to offer more than 40 fun-filled activities. Each activity session is designed to help children develop their skills, grow their confidence, and become inspired to lead a healthy lifestyle.



How your child can get involved:

Our activity sessions are available in a variety of locations around the country - either as Holiday Camps or extracurricular sessions.

Holiday Camps:

These popular full-day sessions are great for keeping kids active over the school holidays. We have thousands of camps running every single day that schools are closed.

Explore our Holiday Camps

Extracurricular clubs:

With over 1,000 coaches delivering throughout the day, there’s plenty of opportunity for your child to get active before, during, or after school.

Explore Extracurricular

What do parents say about us?

We’re proud of the overwhelmingly positive feedback we receive – it’s all thanks to the dedication of our team at Premier Education, and the joy that each child brings to every session.

We value what parents have to say about us, and aim to respond to every Trustpilot review we receive, whether it is one of our many 5* reviews or not. We use this important feedback to inform our product development team, to train our staff, and to showcase the extraordinary efforts and achievements of staff and attendees.

Take a scroll through our recent reviews to see what other parents think of us...

Premier Education: Improving health and wellbeing through active learning.

Written by the company

Premier Education is dedicated to improving the health and wellbeing of children through Physical Education, School Sport and Personal Development..
We offer exciting and engaging courses for kids, all run by highly qualified professionals. We believe that getting fit and healthy should be fun for every child. Premier Education is loved by families all over the UK; in 2018 we worked with 2,500 schools and 240,000 children. We deliver our sports, arts and wellbeing courses before, after and during school hours. All our coaches are experienced, friendly and highly trained to deliver fun, engaging sessions from start to finish.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

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Rated 2 out of 5 stars

No contact

No form of contact via email or phone. Tried searching for a number to make a query and didn’t find one. I also tried to email but it bounced back as automated. My kids didn’t even attend the club as there was no form of contact prior to booking with further information of where to drop off etc.

April 10, 2026
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Reply from Premier Education

We appreciate your feedback and are sorry you experienced difficulty reaching us. We'll review our contact information and booking process to ensure clarity and accessibility for all families.

Rated 1 out of 5 stars

My kids was un happy he said i can…

My kids was un happy he said i can enjoy park better.

April 10, 2026
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Reply from Premier Education

We regret that your children were unhappy. We will strive to improve the experience for everyone. Thanks for your feedback.

Rated 5 out of 5 stars

My child had a fantastic experience!

My child had a fantastic experience at the half term club. From the moment they arrived, it was clear that the staff had created a fun, welcoming, and engaging environment. Each day was filled with a great variety of activities that kept the children entertained, active, and excited to come back.

The communication from the team was excellent throughout. We were kept well informed about schedules, activities, and any updates, which gave real peace of mind. The staff were approachable, friendly, and clearly very attentive to the children’s needs.

Most importantly, my child had so much fun and came home every day full of stories and enthusiasm. It’s clear a lot of thought and care goes into planning the programme. I would highly recommend this half term club to any parent looking for a safe, well-organised, and enjoyable experience for their child.

April 10, 2026
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Reply from Premier Education

We're happy to hear that your child had a fantastic experience at the club! It's great to know that the fun, welcoming, and engaging environment, along with the variety of activities, kept your child entertained. We appreciate your kind words regarding our team's communication and attentiveness. We're glad your child came home with enthusiasm and stories. Thank you for recommending the club!

Rated 5 out of 5 stars

My daughter loved the holiday club

My daughter loved the holiday club
Third time visiting and had a great time
Staff are great and the club offers lots of variety

April 10, 2026
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Reply from Premier Education

We're so happy your daughter loved the holiday club and had a great time on her third visit! It's great to know our staff and variety were appreciated.

Rated 3 out of 5 stars

I asked my daughter if she enjoyed her…

I asked my daughter if she enjoyed her day and she said not really, I asked why and she said that whenever anyone hurt themselves they just didn’t seem to care and all they said was “to drink some water”
She was also upset that an autistic boy in the class was finding it all exhausting and wanted to rest and reset for a bit but apparently he wasn’t allowed to do that. So yeah I think the content of the
Day is all good but the compassion and empathy seems to be missing?

April 10, 2026
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Reply from Premier Education

Thank you for your feedback. We are concerned to hear about your daughter's experience and the lack of support for classmates who needed it. We will address this to ensure more compassionate responses in the future.

Rated 5 out of 5 stars

My son has been multiple times and he…

My son has been multiple times and he absolutely loves it! The team are amazing and so interactive with so many activities on offer. Thank you to Claire who manages each holiday camp so smoothly, you do an amazing job and for a working mum knowing my child is in good hands means a great deal!

April 10, 2026
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Reply from Premier Education

We're happy your son loves attending our camp! It's great to hear that our team is amazing and interactive, with many activities available. We appreciate your kind words; knowing your child is in good hands means a lot to us. Thanks for the positive feedback.

Rated 1 out of 5 stars

Book one session first to see how it goes.

Children didn’t want to go so wasted money booking two days.
Not well signposted - rang the number I was emailed to ring if any problems and it went to voicemail, eventually found it and anybody can just walk into the classroom which was a concern for me.
So although it was annoyingly children didn’t want to go I was happy because I would have worried all day about the security - and this wasn't just because it was drop off time as I was an hour later than drop off time.

April 10, 2026
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Reply from Premier Education

We appreciate you taking the time to share your experience. We're sorry to hear your children didn't want to attend and that the location was difficult to find. We'll review our signage and communication procedures, and we'll also address your security concerns.

Rated 5 out of 5 stars

Our son had a great time

Our son had a great time, all the staff were brilliant. It’s only his second time attending camps and he can’t wait to go back again!

April 10, 2026
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Reply from Premier Education

We're happy to hear that your son had a fantastic time and that our staff made his experience so positive! We appreciate you sharing his excitement about returning.

Rated 5 out of 5 stars

Fantastic experience

Staff Joe Thurley and Danie Bell were very supportive and helpful.
My son enjoyed many fun activities to take part in, like sports, arts and crafts, team games, and even some exciting outdoor challenges. I would definitely recommend to other children.

April 10, 2026
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Reply from Premier Education

We're happy to hear that your son had a great time with the activities! We appreciate your kind words regarding the support provided. Thank you for recommending us!

Rated 5 out of 5 stars

Amazing group of coaches at Manor Leas…

Amazing group of coaches at Manor Leas in North Hykeham. Shout out to coach Sully and team you made my child have the best week ever he wanted to come back at the weekend. The team adapted to his needs and gave him that extra TLC he needed. I can’t thank you enough.

April 10, 2026
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Reply from Premier Education

We're happy your child had such a positive experience at Manor Leas! It's wonderful to hear the coaches adapted to his needs and provided extra care. We appreciate you sharing this feedback.

Rated 5 out of 5 stars

Daughter enjoys the club and has fun

Daughter enjoys the club and has fun. Staff welcoming and relaxed.

April 10, 2026
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Reply from Premier Education

We are so happy to hear that your daughter enjoys the club and has fun! We appreciate you mentioning our welcoming staff. Thank

Rated 5 out of 5 stars

The guys are fab

The guys are fab, easy to deal with and my son loves going to after school and holiday clubs which is reassuring when you are a working parent and appreciate the cover!

Thank you all ☺️

April 10, 2026
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Reply from Premier Education

We're so happy your son enjoys the after school and holiday clubs! It's great to know our team is easy to deal with and that you appreciate the cover as a working parent.

Rated 5 out of 5 stars

My daughter absolutely loves coming to…

My daughter absolutely loves coming to sports club! Genuinely asks to come again which says a lot. She's entertained the whole day through and it's great value.
I just wish there were some female instructors at the club we use as it all seems to be men and I think it would encourage more girls to join up.

April 10, 2026
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Reply from Premier Education

We're happy your daughter enjoys our sports club and wants to return! We appreciate your feedback regarding female instructors and how it might encourage more girls to participate. We'll consider this as we move forward.

Rated 5 out of 5 stars

Staff are amazing and my kids have had…

Staff are amazing and my kids have had a blast, totally recommend Woodgrange Infant School and we will definitely be back again for the holiday camp.

April 10, 2026
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Reply from Premier Education

We're so happy your kids had a blast and that our staff were amazing! It's wonderful you recommend Woodgrange Infant School, and we look forward to seeing you again!

Rated 5 out of 5 stars

Jamal and IMAAN were always eager to…

Jamal and IMAAN were always eager to attend the programmes couple with the fact that, they were cared for efficiently. The staffs are always readily available and accessible, the children are also learning different skills all the time.

April 10, 2026
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Reply from Premier Education

We're happy to hear that the children were eager to attend the programmes and were cared for efficiently. It's great to know that they are learning different skills and that our staff are accessible.

Rated 4 out of 5 stars

The coaches gave my child a fun and…

The coaches gave my child a fun and sporty day including games like dodgeball, football etc.

April 10, 2026
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Reply from Premier Education

We're happy to hear that your child had a fun, sporty day with our coaches and enjoyed the games. Thanks for your positive feedback!

Rated 5 out of 5 stars

Highly recommended

Lovely team. We have been using Premier Education for about a year now and the service is spot on. My son also loves going to their holiday clubs.

April 10, 2026
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Reply from Premier Education

We're so glad to hear you think our team is lovely! It's wonderful to know that you've had such a positive experience with our services and that your son enjoys our holiday clubs.

Rated 5 out of 5 stars

Best half term club

My son had an excellent time as always,Alex and the team made it fun and engaging!

April 10, 2026
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Reply from Premier Education

We're happy to hear that your son had an excellent time and that our team made it fun and engaging! We appreciate your positive feedback.

Rated 5 out of 5 stars

My Girls always look forward to coming

My Girls always look forward to coming, the coaches are amazing, they always have the best time, while trying something new or practicing more skills.

April 10, 2026
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Reply from Premier Education

We're so happy to hear that your girls always look forward to coming! It's wonderful to know they have the best time while trying new things and practicing.

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