I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more
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Company details
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Expert 2 Man Logistics Delivering throughout the UK
Contact info
United Kingdom
- premierdeliveries.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Terrible Courier and Rude Staff
Terrible company, never expect anything good if you get this as your courier, first of all; I ordered a bed and it was delivered to THE WRONG ADDRESS and had to have the homeowner that received it personally deliver it back to me as the delivery company threatened to send my bed back to Birmingham which would mean that I would have to wait even longer for my bed to arrive.
The delivery drivers are also highly disrespectful and ignorant, they arrived after I had to call them down due to the incident, the drivers were extremely ignorant towards me and continuously blaming it on a technical error, after refusing to answer my question they decided to roll up their window and leave.
Now that the homeowner had to deliver it and gave us a full story, we realise the terrible state this company is in, banged on the door extremely early in the morning threatening to send the bed back and refusing to take it back to my address when it was clearly on the invoice etc. This is definitely one of the worst courier experiences I ever went through in my life.
Terrible courier, full of a negative attitude towards the customer.
Never expect a good delivery if you get this extremely poor quality company as your courier.
Efficiency at customer service
Efficiency at customer service like no others! Always more helpful talk with someone real than a machine , save us time and sort it out our problems in one goal! The lady who spoke with me, the name is LAIBA, was professional and polite! I’m very happy !
Thank you!
Great service
Great service,No problems ,
spoke to Yasir via the chat service .
Very helpful .
Web site very difficult to negotiate
Web site very difficult to negotiate, but chatting with Yashir sorted all the problems I was encountering. Information given was very helpful
Very happy with the service
Very happy with the service. Was given a delivery window of 12-6pm, Was delivered just after 12. Delivery men very pleasant and efficient. Also Want to thank Ahmed who booked in my delivery slot after calling in, and provided confirmations as requested. Thank you all again.
Bed Delivery
Yasir answered my questions very professionally and was mosst helpful.
Iqra quickly helped sort out the…
Iqra quickly helped sort out the delivery date when having problems with the website. Very helpful, friendly and professional.
Ahmed been amazing gentleman
Ahmed been amazing gentleman. He really helped me sorting out my delivery dates.
Thank you Ahmed
Efficient and responsive
What a lovely company to work with
What a lovely company to work with!
Excellent customer service - Jafar Ali kept us informed on all delivery updates.
The driver who delivered our bed did so with care and despite ours being the last delivery of the day, he was lovely, very friendly and smiley.
Thank you for an excellent service 🙏
Brilliant service
Brilliant service, kept in touch the whole time until delivery, highly recommended.
Spoken with Liaba confirming my…
Spoken with Liaba confirming my delivery such a person and more importantly her communication with fantastic you go girl 👏
Iqra was very helpful and fast in…
Iqra was very helpful and fast in assisting me
Laiba was very polite and clear.
5 stars service
Ahmed from customer service was very professional and helpful. He helped me to have the delivery based on my convenience. Thank you!
Laine was excellent
Laine was excellent. Guided me and updated on delivery. Highly recommend
Many thanks
Communication was great
Communication was great, and they contacted several times to arrange delivery and then to update me on timing. I got a call just before they arrived so I could come to the door and clear the hallway.
Iqra was very helpful and polite
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