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Premiere Collectibles Reviews 

15,071
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,747 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, mentioning that items consistently arrive securely packaged and well-protected during transit. Consumers also enjoy the smooth ordering process, noting that purchases arrive safely alongside helpful certificates of authenticity that add value. However, some customers also noted significant shipping delays, with pre-ordered items sometimes arriving several weeks or months past their official release dates. A few people were dissatisfied when items arrived damaged due to inadequate packaging, or expressed frustration that signatures were placed on stickers instead of directly inside the books.

What people talk about most

Product

People report positive experiences with product, highlighting great item quality, secure packaging, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Order

Reviewers share mixed feedback about their ordering experiences, marked by low consensus. While some... See more

Quality

Users describe positive interactions with quality, highlighting that items consistently arrive in great... See more

Service

Consumers find service to be positive, highlighting professional communication, efficient operations, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 5 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. #36 of 46 best companies in Collectibles Store
  2. #23 of 27 best companies in Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(15,071)

2,763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and quality products

Fast delivery and quality products

August 19, 2026
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Reply from Premiere Collectibles

Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived quickly and that you're happy with the quality of our products. We truly appreciate your support!

Rated 5 out of 5 stars

Amazing products and great shipping

Amazing products and great shipping. Wouldn't change a thing about them. Keep on slaying it.

July 22, 2026
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Reply from Premiere Collectibles

We're thrilled to hear you're so happy with our products and the shipping! It's wonderful to know we're hitting the mark and that you wouldn't change a thing. We truly appreciate your kind words and support!

Rated 1 out of 5 stars

I paid the extra to have it JSA…

I paid the extra to have it JSA certified. It did not get JSA certified. I emailed customer service and then they never got back to me with the return seems like a scam

July 22, 2026
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Reply from Premiere Collectibles

We’re very sorry for this experience. If JSA certification was included with your order, we absolutely want to make sure you receive what you paid for. We’re also sorry that you didn’t receive the follow-up you needed after contacting our team. We’ll be reaching out to you directly to review your order and get this resolved. We appreciate you bringing this to our attention and the opportunity to make it right.

Rated 5 out of 5 stars

got my signed copy of this Dave Portnoy…

got my signed copy of this Dave Portnoy book which is awesome. Great New Englander who is pro small business and a great Pizza reviewer. My first job was in a small pizzeria in Rochester, NY and I have worked at a small business for 36 years, we grew from 4 people doing screen printing to 30 union decorators doing print, emb and digital. Anyone who supports small business and all my Boston Sports is a friend of mine. Great book in his words!

July 15, 2026
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Reply from Premiere Collectibles

We are so happy to hear how much you enjoyed the book! It's truly wonderful to know that Dave's words resonated with you, especially given your impressive 36 years supporting small businesses, starting from a pizzeria in Rochester, NY. We deeply appreciate your kind words and your support for those who champion small businesses and Boston sports. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Mountain dew I love the titles I…

Mountain dew I love the titles I purchased at a great price. And I received them very quickly.

July 14, 2026
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Reply from Premiere Collectibles

We're so happy to hear you were so happy with your purchase! It means a lot to us that you found such great value. Thank you for your support! ✨

Rated 5 out of 5 stars

Signed Dokken album

Absolutely gorgeous and meets all expectations and more!!! I bought this as a Christmas gift for my husband, and I’m not sure I can wait that long to give it to him.

July 22, 2026
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Reply from Premiere Collectibles

We are so glad to hear that you are delighted with your purchase and that it exceeded your expectations! We truly appreciate your wonderful feedback and hope your husband loves his gift.

Rated 5 out of 5 stars

Good Response to Questions

It took a little long to get the order, but when I had questions they answered them very quickly.

July 15, 2026
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Reply from Premiere Collectibles

We appreciate your feedback and are glad our team was quick to respond to your questions. We are always working to improve our delivery times - thank you for your review!

Rated 1 out of 5 stars

Awful shipping experience

I bought a book for my brother who lives overseas so we could bring it to him. The shipping said 10 days and it took nearly 5 weeks. The response was essentially “that happens sometimes.”
We were back in the US before the book had even arrived.

July 22, 2026
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Reply from Premiere Collectibles

We’re very sorry for the frustration and disappointment this caused, especially knowing you purchased the book specifically to bring to your brother overseas. We understand that you were counting on the expected timeframe when making those plans, and we’re sorry the order didn’t arrive in time. We also apologize that our response at the time didn’t feel helpful or understanding of the situation - we truly appreciate your feedback and will work with our team to improve communication. We are sorry we let you down with this experience.

Rated 5 out of 5 stars

Just as described

Just as described

July 15, 2026
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Reply from Premiere Collectibles

Thank you for your review! We are glad to hear your purchase meet your expectations!

Rated 5 out of 5 stars

El Presidente

Good book for the Stoolies

July 15, 2026
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Reply from Premiere Collectibles

We're truly happy to hear you enjoyed the book! We appreciate your positive feedback and kind words.

Rated 5 out of 5 stars

As advertised

On time, proper packaging, and quality products.

July 15, 2026
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Reply from Premiere Collectibles

Thank you so much! We're delighted to hear that you had a great experience. We truly appreciate your support! ✨

Rated 4 out of 5 stars

Book was packaged well and perfect…

Book was packaged well and perfect condition. Signature is just what was advertised. The only thing keeping it from a 5 star is simply that the book is a 2nd printing rather than 1st and that was not mentioned before I ordered. But overall great quality and service.

July 22, 2026
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Reply from Premiere Collectibles

We're so glad to hear that your book arrived in perfect condition and that the signature was exactly as advertised! We appreciate your feedback and have passed that on to our marketing team. We look forward to serving you again soon.

Rated 1 out of 5 stars

I have not recieved my purchase yet

I have not recieved my purchase yet. No shipment notifications and it has been almost 2 months. Very disappointed.

August 17, 2026
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Reply from Premiere Collectibles

We’re very sorry for the long wait and the lack of updates along the way. We completely understand how disappointing it is to be waiting for an order without knowing when to expect it. We’re glad to see that your order has since been delivered, and we hope you’re enjoying your collectible. We truly appreciate your patience and your feedback, and we’re sorry the experience leading up to its arrival wasn’t a better one.

Rated 5 out of 5 stars

Wonderful experience

I was able to purchase a signed copy of a book and have it delivered on time with tracking updates at an affordable price. I'll consider using them again for collectibles and autographs

July 14, 2026
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Reply from Premiere Collectibles

We're so happy to hear you had a positive experience with your signed book purchase! We look forward to helping you with your future collectible and autograph needs.

Rated 5 out of 5 stars

My daughter's order got delayed because…

My daughter's order got delayed because we moved to a new address. The customer service agent was so patient with my messages and made sure that my daughter get her signed book. I'm truly grateful for the effort.

August 15, 2026
Unprompted review
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Reply from Premiere Collectibles

We are so happy to hear that our customer service team was able to assist you and ensure your daughter received her signed book despite the address change. We truly appreciate your kind words - we look forward to serving you again!

Rated 1 out of 5 stars

I never received my product (Jon…

I never received my product (Jon Anderson signed vinyl) and therefore will never order from this vendor again.

August 18, 2026
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Reply from Premiere Collectibles

We’re very sorry for the long wait and the lack of updates along the way. We completely understand how disappointing it is to be waiting for an order without knowing when to expect it. We’re glad to see that your order has since been delivered, and we hope you’re enjoying your collectible. We truly appreciate your patience and your feedback, and we’re sorry the experience leading up to its arrival wasn’t a better one.

Rated 5 out of 5 stars

Always a good experience

Looks great, sounds great, arrived quickly. Also, it’s a clear vinyl with the Sepultura logo, which was a nice surprise..

August 12, 2026
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Reply from Premiere Collectibles

We're thrilled to hear that you love the look and sound of your vinyl, and that it arrived so quickly! Thank you for your wonderful review!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, item carefully packaged and arrived in perfect shape!

July 21, 2026
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Reply from Premiere Collectibles

Thank you for your wonderful review! We're so pleased to hear that your item arrived quickly and was carefully packaged, reaching you in perfect condition. We truly appreciate your support!

Rated 4 out of 5 stars

Book arrived well packaged and in great…

Book arrived well packaged and in great condition. It arrived months after the posted date of when the signed copies would ship. I totally understand postponements when you're waiting on celebrities to take the time for autographing. However, I do encourage Premiere Collectibles to keep their customers informed on the status of their order, especially when it's delayed for months.

June 29, 2026
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Reply from Premiere Collectibles

We're glad the book arrived in great condition. We understand your frustration regarding the significant delay in receiving your signed copy and the lack of updates. We are actively working to improve our communication process for such situations, especially when unexpected postponements occur. Your feedback is valuable as we strive to keep our customers better informed. Thank you for your review!

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