Book was packaged well and perfect condition. Signature is just what was advertised. The only thing keeping it from a 5 star is simply that the book is a 2nd printing rather than 1st and that was not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more
Company replied
I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more
Company replied
got my signed copy of this Dave Portnoy book which is awesome. Great New Englander who is pro small business and a great Pizza reviewer. My first job was in a small pizzeria in Rochester, NY and I hav... See more
Company replied
Company details
- #36 of 46 best companies in Collectibles Store
- #23 of 27 best companies in Book Store
Written by the company
America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.
Contact info
37067, Franklin, United States
- cs@premierecollectibles.com
- premierecollectibles.com
4.1
Great
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took a long time to ship past the book…
Took a long time to ship past the book release date. Poor communication after making contact asking for an update
July 12, 2026
Reply from Premiere Collectibles
We’re sorry for the delay and the lack of communication after you reached out for an update. We understand how frustrating it is to wait beyond a book’s release date, especially after contacting us for information. We appreciate your feedback and are working to improve both our fulfillment timelines and communication!
Great read and a good inside view of…
Great read and a good inside view of the history of barstool
July 12, 2026
Reply from Premiere Collectibles
We're so glad you enjoyed the read and found the inside view of Barstool's history insightful. Thank you for your kind words!
Reply from Premiere Collectibles
We are so glad you enjoyed the signature! Your positive feedback means a lot to us.
Crazy to ask for a review before I have…
Crazy to ask for a review before I have even received my item. Said it was supposed to ship out 1-3 weeks after release date. We are now entering week 5.
July 12, 2026
Book plate, not page signing
Listing never mentioned it was a book plate and not a signing on the actual page.
July 12, 2026
Reply from Premiere Collectibles
We’re sorry to hear that the signed edition wasn’t what you expected. We appreciate your feedback and recognize how important it is for the type of signed edition to be as clear as possible when purchasing. Thank you again for your review and feedback!
I purchased an autographed copy of a…
I purchased an autographed copy of a book. What i got was an autographed sticker that was applied to a book after the fact. I expected when buying an autographed copy of a book that the author would have held the book, not signing sheets of stickers to be applied later. I am very dissatisfied.
July 12, 2026
Reply from Premiere Collectibles
We’re sorry to hear that you were disappointed with your purchase. This edition features a signed bookplate, a common collectible format where the author hand-signs a specially designed label that is then professionally placed inside the book. The signature itself is authentic and personally signed by the author, but we completely understand that this may not have been what you expected when purchasing an autographed copy. We appreciate your feedback and will continue working to make the type of signed edition as clear as possible for our customers.
The book was delivered in a timely…
The book was delivered in a timely fashion and was undamaged.
August 8, 2026
Unprompted review
Reply from Premiere Collectibles
We're so happy to hear your book arrived safely and on time! We appreciate your positive feedback. Looking forward to serving you again!
Long wait times and no customer…
Long wait times and no customer support.
I prepaid for a signed book months in advance. The release date for the book came and went, and after 4 weeks of waiting I tried to inquire about the status through both an email and the Live Chat. Did not get a response to either one. About 5 weeks after the publication date, the item finally arrived. The lack of communication and wait time were unacceptable.
July 10, 2026
Reply from Premiere Collectibles
Thank you for taking the time to share your experience. We sincerely apologize for the extended wait and, especially, for the lack of communication while you were waiting for your signed book to arrive.
We understand how frustrating it is to have a release date pass and then not receive a timely response when reaching out for an update. While delays can occasionally occur with pre-order items, we recognize that we need to do a better job keeping customers informed when timelines change.
We’re glad the book ultimately arrived, but we understand that the experience leading up to its arrival fell short of the level of service we strive to provide. We truly appreciate your patience and feedback, and we’ll be using it to improve our communication and customer support moving forward - someone will be reaching out to learn more about your experience!
Excellent communication
Great order confirmation and shipping communication! My book arrived when they said it would in perfect condition with a certificate of authenticity guaranteeing the autographed copy is real. I would definitely order again from Premier Collectibles with trust and confidence!
August 6, 2026
Unprompted review
Reply from Premiere Collectibles
Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience. We look forward to serving you again!
Terrible terrible service
Terrible terrible service. Easily one of the worst customer experiences I’ve ever had in my life. Took forever for my order to ship bc of illogical ordering policies (if one item in an order of 6 is pre order, yet everything else is in stock, the order doesn’t ship until the pre order item is released). Then once I got it, items were missing, had to get them reordered, then one item was on back order. Not to mention some of the quality of the signatures were quite poor (e.g., fading). (6) months since placing my order and still don’t have all of the items as of today (8/7/2026). Now trying to cancel the one unfulfilled item, as it’s been a week since PC CS said the issue was elevated, yet no updates.
July 8, 2026
Reply from Premiere Collectibles
We’re truly sorry for the experience you’ve had with this order. After waiting six months, dealing with shipping delays, missing and backordered items, concerns with your signatures, and then not receiving the follow-up you were expecting, we completely understand your frustration. This is not the experience we want for any of our customers, and we’re sorry we fell short at multiple points along the way. We appreciate you taking the time to share your experience and will be reviewing your feedback with our team. Thank you again for your review, someone from our team will be reaching out to learn more about your experience
Reply from Premiere Collectibles
We're so glad to hear that you had such a great experience! We always strive to keep our customers informed every step of the way. We look forward to serving you again!
Had an issue with one of my purchases…
Had an issue with one of my purchases and they took care of it immediately. Great customer service. will buy from them again. In fact i already did!!
July 10, 2026
Reply from Premiere Collectibles
We're so happy to hear that we were able to resolve your purchase issue immediately and that you had such a positive experience with our customer service! It's wonderful to know that you've already placed another order with us. We truly appreciate your continued support! Thank you for your review!
Scr3aming Life by Kim Thayil was…
Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs got me excited and will be past down to family. A bonus best in my music collection. LoudLove ♡
July 10, 2026
Reply from Premiere Collectibles
We are absolutely thrilled to hear how much you enjoyed "Scr3aming Life" and the insights Kim Thayil shared! It's wonderful that you found it so informative and that the autographs will become cherished family heirlooms. We love that it's a prized part of your music collection! 🤘
Rob M
As the book was released I had it within a week I've bout a few books. Never a problem it arrives safe and sound well packed I highly recommend your book needs from premier collectables. Excellent company
July 9, 2026
Reply from Premiere Collectibles
We are so glad to hear you always have a great experience! It means a lot to us that you recommend our services for book needs. Thank you for your kind words and continued support!
Awesome service!
Awesome service!! Fast delivery and well packaged. Arrived in the UK safe and sound. Pleasure to deal with and highly recommended. Very happy, thank you.
June 30, 2026
Reply from Premiere Collectibles
We're absolutely thrilled to hear you had such a positive experience! It's wonderful to know your order arrived safely and quickly in the UK! Thank you for your kind words and high recommendation!
I had a good experience at this…
I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim department and it was all handle super fast and easy. I would definitely buy again from them at the request they ship in a bit bigger of a box so it does damage the product but the is an honest accident.
June 24, 2026
Reply from Premiere Collectibles
We are so glad to hear you had a good experience with us, despite the initial issue with your Ghostface Funko. We appreciate you bringing the packaging concern to our attention. We are always looking for ways to improve our shipping process to ensure products arrive in perfect condition. We look forward to serving you again. Thank you for your review!
I received Kim Tayil's signed book very…
I received Kim Tayil's signed book very quickly and without any problem unlike others who bought it elsewhere 🖤
July 1, 2026
Reply from Premiere Collectibles
We're so glad to hear that your signed book arrived quickly and without any issues! It's wonderful to know you had such a smooth experience. Thank you for your review!
Excellent Experience
My item was a preorder and they were clear and exact with an expectation of delivery. Communication with Premier Collectibles was easy, informational, professional and courteous. I would complete another transaction with this company absolutely.
July 9, 2026
Reply from Premiere Collectibles
Thank you so much for your wonderful review! We're thrilled to hear that your preorder experience was so great. We truly appreciate your kind words and look forward to serving you again soon - thank you for your review!
Reply from Premiere Collectibles
Thank you for your review and for your support! We're glad to hear you enjoyed your purchase.
We appreciate you sharing your preference for a signature directly on the book rather than a signed book plate. While signed book plates are a common format for collectible editions and feature an authentic signature, we understand why some collectors prefer an autograph on the page itself.
Thank you again for your feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future!
Very poor communication
Very poor communication. There was no reason given why it took so long for the item to ship, and then a very long arrival date.
July 1, 2026
Reply from Premiere Collectibles
Thank you for sharing your feedback! We’re sorry to hear that the communication surrounding your order did not meet your expectations. We understand how frustrating it can be to wait for an item without clear updates regarding the shipping timeline.
We’re always working to improve our communication and provide more timely, transparent updates when delays occur. We appreciate your patience and your feedback, as it helps us identify areas where we can do better.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.